McCarthy Auto World

EVEN THOUGH I WAS GIVEN AN APPOINTMENT FOR THE SAME TIME AS YOU WERE HAVING YOUR CHRISTMAS DINNER, JAMES DID HIS BEST TO GET MY WORK DONE AS SOON AS POSSIBLE

We were extremely pleased with the service that we received from all of the staff at the dealership. Steve was amazing, and full of knowledge. We would come back for our next purchase and would refer family and friends.

Dealership had vehicle for 10 hours and said they had the problem with my stabilitrack fixed only for the same problem to happen again 3 days later. I also went to dealer and had to wait for about 20 minutes to pay for the service that didnt work because no one knew how to run a credit card. This dealership has a long way to go in the customer service arena.

I visited 2 other dealerships prior to visiting McCarthy Auto World. I found that they were able to offer me a lower price for the same vehicle. The entire sales staff was helpful with the sales and delivery of my 2013 Terrain and would recommend others check them out if they are in the market for a new Buick or GMC vehicle

We have been customers of McCarthy's for over 50 years and they continue to give us excellent service. Friendly sales people, accounting staff and service people. They found the car we wanted and helped us through the process of purchasing it. It all went very smoothly and we are very happy!! Their service goes above and beyond to satisfy their customers.

Came in for engine noise in my 2010 Terrain. They replaced the fuel pump and timing chain. They were not able to give me a rental the first day, but able to on the second. First experience at a big dealership to auto repairs. It went great!

Experienced problems with 2010 Terrain with transmission leak and timing chain. I was disappointed, at 54,000 miles I had had zero problems with the vehicle, in fact the braeks are even original. The service staff told me not to worry, GMC was aware of the issues and the repairs would be totally taekn care of under warranty and they had improved the parts to prevent a reoccurence. The car was fixed and on the road the next day. The professionalism, courtesy, and quality of both GMC products, and specifcally, Wally McCarthy staff is why I bought there and will go back. Thanks guys!

It was a great effort to find and acquire the specific truck I wanted (2wd). great job, I only came in to get 'sticker shock' as I didn't believe that there would be a 2wd truck that met my requirements.

My experience started with a call to see if GMC could help me with the need for special seating for my husband. I was lucky to be connected to Stephen Ziegler who made my hopes come true. He said he would look into it and get back to me. The next day he called and had the helpful information. I was able to show my husband on the internet what this special seat looked like. We then proceeded to see what car might be the right choice. Steve made it all possible! Along with the help of the finance people, Carmen and Rick, we are now able to get out and make small trips that has freed my husband from being a prisoner in our home. My sincere thanks to Stephen, Carment & Rick. Stephen has continued to help with learning about the cars features. You have a great team here.

We are repeat customers because of the excellent care we receive on a continuing basis. Our experiences at McCarthy Auto World are always positive and we owe these experiences to our Sales Rep Jim Havrish. He is always ready to serve and goes beyond the standard Customer Service experience!