Reviews
Great people and great service esp dealing with Angel
Great people and great service esp dealing with Angel more power. See you in the next appt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had some back and forth through email prior to setting
We had some back and forth through email prior to setting up the appointment. We wanted to confirm as close as we could the price before heading out to Schaumburg. We had a good experience and recommend Napleton.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent and expeditious service on the oil service.
Excellent and expeditious service on the oil service. Competive pricing. Did not push for additional services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service experience with Steve in service
Great service experience with Steve in service department. Had a major issue with a car and was covered no charge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very helpful and easy to work with!
Very helpful and easy to work with! Responsive about any inquires, before and after purchase! Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I came here to test drive a vehicle.
I came here to test drive a vehicle. Sales rep was really kind and caring. He introduced me to Doug from service on asking clarifying questions about the vehicle I was purchasing and Doug was extremely rude. This alone made me walk away from this dealership. Not knowing the answer is fine but "go on the website and research yourself. I am a service manager; not Google".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My dealership experience with Napleton Mazda has b
Just the best dealership ever. I love the way I was treated and so looking forward to picking up my Miata Club next summer.can’t wait to drive it
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eficiencia y muy profesionales
Me gusto mucho como me recibir y atendieron, muy amigables y me enseñaron lo q me podían ofrecer , opciones de acuerdo a mi presupuesto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
top tier service!
Could not have any better service anywhere else! They took care of me and my new car prospects! Recommending to all friends and family! ten out of ten
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible dealership
Absolutely DO NOT purchase a vehicle here. Bought a vehicle and the alternator and pulleys went out after a week. Soon as I contact them about warranty, dealership ignores me. Call multiple times and soon as I mention warranty they hang up. Emails ignored, texts ignored. Very shady, zero integrity
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase