Reviews
Heather write was my sales person, she over promised and
Heather write was my sales person, she over promised and under delivered, then blamed everyone else for everything that didn't work out. very unprofessional person. Dealership can blame her for why they lost a $40,000 dollar sale
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback. We're truly sorry to hear that your experience with Heather did not meet your expectations. We strive to provide the highest level of professionalism and customer service, and we regret that we fell short in this case. We will be addressing your concerns internally to ensure this does not happen again. We understand your frustration, and we sincerely hope you will give us another opportunity to better serve you in the future. Please feel free to reach out to us directly if you'd like to discuss this further. Please reach out to me if you can, Sam Eldabbas, General Manager 561-255-9129
Went to Kia Dealr here and talked to Cole Brabley.
Went to Kia Dealr here and talked to Cole Brabley. Very helpful young man. Answered all my questions. I would recommend him to help you buy a car. I didn't buy a car at this time . But was just inquiring about them and cost. But when ready I will talk to Cole
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!
Wednesday Was great Helped Me Out The Whole Staff Was A
Wednesday Was great Helped Me Out The Whole Staff Was A Amazing Love My New Car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, James! We hope we can continue to be of service to you down the road!
Yefim Koza he was great!
Yefim Koza he was great! Knowledgeable, efficient, and easy to work with. Highly recommend this salesmen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!
Just had car serviced charged $16 for misc charged.
Just had car serviced charged $16 for misc charged. When asked what it was for was told paper mats used to keep my mats from getting soiled and car wash am thing of finding a new dealership
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Stephen, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Eduardo Rodriguez our National CX Director, Ed Napleton Automotive Group at 630-382-0339 or DrivenToHelp@Napleton.com.
Thank you to JB, Cody and the rest of the team for making
Thank you to JB, Cody and the rest of the team for making my Telluride purchase experience pleasant and for being so knowledgeable and attentive without ever being too pushy or aggressive. Most importantly, the pricing was transparent and there were no hidden fees in the paperwork. Overall, Napleton exceeded my expectations with their exceptional customer service, attention to detail, and commitment to making the car-buying process smooth and enjoyable. I highly recommend them to anyone in the market for a new or used car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Nicole was super helpful and nice .
Nicole was super helpful and nice . My car was done fast. I would definitely go there again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hali, thank you so much for your feedback! Nicole will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Heather Wright was my sales rep.
Heather Wright was my sales rep. and I could not ask for anything better. I was crushed for time and she hustled up everyone to get in and out. Thank you Heather Rocky Bowe
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Heather will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Wednesday Was Great I Would Definitely Recommend Him To
Wednesday Was Great I Would Definitely Recommend Him To My Family And Friends Come See Him For Your New Car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Astley, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We look forward to your next visit! Take care!
Wednesday Was Great Very Patient With Me I Would
Wednesday Was Great Very Patient With Me I Would Definitely Recommend Him To My Friends And Family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Adriene, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!