[{"id":552397,"firstName":"Jon","lastName":"Brown-Stepan","titleText":"Sales Consultant","shortBioText":"I am Who I am because I am my own Special Creation. We will have a fun time at Northlake Napleton Kia. 561.335.1755 and Let's Make A Deal.......","emailTxt":"jbsbrown@northlakekia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/3d62b9a81827.jpg","drDealerId":36836,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563667,"firstName":"Stephen","lastName":"Smith","titleText":"Sales Associate","shortBioText":"","emailTxt":"sws@northlakekia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/eb7619bf1f06.jpg","drDealerId":36836,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552384,"personPtyId":51693569,"firstName":"Cheryl","lastName":"Coppola","titleText":"Sales Manager","emailTxt":"Ccoppola@napleton.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"industryStartDtUtc":"736214400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":369692,"firstName":"Shane","lastName":"Richards","titleText":"Sales","emailTxt":"srichasrds@northlakekia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532307,"personPtyId":46012259,"firstName":"Steve","lastName":"Veerapen","titleText":"General Manager","emailTxt":"sveerapen@napleton.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":571849,"firstName":"Ricardo","lastName":"Simpson","titleText":"Sales Associate","emailTxt":"rsimpson@northlakekia.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":307399,"personPtyId":51692575,"firstName":"Christian","lastName":"Umanzor","titleText":"Sales Consultant","shortBioText":"JUST COME VISIT ME, ILL GET YOU DONE!! ILL PUT IT ON THE BOARD. I HANDLE ALL KINDS OF SITUATIONS.","emailTxt":"christianumanzor@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552436,"personPtyId":51692453,"firstName":"Barry","lastName":"Armband","titleText":"sales","emailTxt":"barry@northlakekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/288bd5cf1738.jpg","drDealerId":36836,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":307393,"firstName":"Carrington","lastName":"Forrest","titleText":"Senior Sales Associate","shortBioText":"6 years automotive experience. Diehard Ravens and Miami Heat fan , JA born, fluent Patios speaker . Come see me!","emailTxt":"carrington.forrest@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/55e52816d167.jpg","drDealerId":36836,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":577977,"firstName":"John","lastName":"Abdul","titleText":"Sales Manager","emailTxt":"jabdul@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":359120,"personPtyId":52037816,"firstName":"Jimmy","lastName":"Steff","titleText":"Used Car Director","emailTxt":"jsteff@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":429944,"personPtyId":33830056,"firstName":"Danielle","lastName":"Lee","titleText":"Customer Service/ HR Representative","emailTxt":"danielle@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":563676,"firstName":"Petion","lastName":"Matthews","titleText":"Sales Associate","shortBioText":"","emailTxt":"pmatthews@northlakekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/6cec5ae8aaba.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539260,"personPtyId":40210845,"firstName":"Rosi","lastName":"Palermo","titleText":"Admin","emailTxt":"Rpalermo@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":281270,"personPtyId":33820310,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"brian@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false},{"id":296897,"personPtyId":37186652,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"eddie@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false},{"id":363123,"personPtyId":33825203,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"alison@oakhillmarketing.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false},{"id":359362,"personPtyId":33821665,"firstName":"Aloson","lastName":"Boggdan","titleText":"Administration","shortBioText":"","emailTxt":"Aalison@oakhillmarketing.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":606077,"firstName":"Bill","lastName":"MacTaggart","titleText":"Sales Consultant","shortBioText":"","emailTxt":"bmac@northlakekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/36836/employees/2daef4ac36ad.jpg","drDealerId":36836,"dealerEmpStartDtUtc":"1559382480","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":49835,"personPtyId":35059763,"firstName":"Brian","lastName":"Cole","titleText":"Digital Marketing","emailTxt":"bjcole@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":447900,"personPtyId":33831966,"firstName":"Omar","lastName":"Colon","titleText":"E-commerce Director","emailTxt":"Omar@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36836,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Napleton Northlake Kia

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Napleton Northlake Kia Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since June 2009

Napleton's Northlake KIA is located in Palm Beach Gardens, FL in the West Palm Beach area. We are a new KIA and used car

...

dealer serving customers throughout South Florida. Napleton's Northlake KIA cares about each of our customers individual needs. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Come in and allow us to demonstrate our commitment to excellence.

"Napleton's Northlake KIA "Second to none since 1931""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
564 lifetime reviews. Includes reviews of Napleton Northlake Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 24, 2019

    We were searching for a new Telluride. No one could locate the one we wanted except for Ricardo. He was in constant contact with us. I am so excited to... have purchased this car with him. The GM Sam even came out and spent time with us while Ricardo did some searching. Financing and trading our car in was easy. Carolina came out explained how to contact her should i need anything service related. Everyone was extremely helpful in making this purchase exactly what we wanted. We couldn't have had a better experience! Thank you Ricardo, Sam, and Daniel! We love our new Telluride!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Marrissa! We're thrilled you found Ricardo, Sam, Carolina, and Daniel, knowledgeable and the whole experience pleasan...t and easy. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    Ricardo Simpson

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    September 21, 2019

    Very pleased with Napleton Kia Northlake! Albert made the car buying experience a great one and was very knowledgeable and helped put me in the perfect... vehicle! Albert was the best sales representative I've ever dealt with at a dealership and will be back to use him in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear Albert took such great care of you, Crystal! We hope we can continue to be of service to you down the road! It means so much to us ...to have earned your trust in our business! We hope to see you again in the future! Take care!

  • August 18, 2018

    Great customer services , Shane was very hepful and patient with me. He Was truthful and kept a smile on my face. He made my car buying process so easy.... Great experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Shane Richards! It is great to hear our Staff was knowledgeable and pleasant to work with. If you ever need anything... else from us, please feel free to give us a call or stop by. Have an awesome day! We hope to see you again!


    Worked with:
    Shane Richards

    Sales

    (4.9) 12 reviews

  • 5.0 out of 5
    September 16, 2019

    I would like to take this opportunity to write a review about my experience at Northlake Kia, from the time me and my family walked in we were greeted... with a pleasant experience with the Management Staff And also our Sales Rep Jon Brown-Stepan, who took his time and allowed us to walk around and enjoy the New Car inventory. He did not force anything on us and answered every question that we had for him and very knowledgeable about every Vehicle on the Kia Dealership Lot. The service was so excellent that we purchased 3 vehicles at one time and we purchased the vehicles that we wanted, both are 2019 Kia Sorento and Forte and another is a 2016 Forte. Mr. Jon Brown-Stephan is a big asset to the Company and very customer friendly and loyal to the customers, I will definitely recommend The Kia Family to my friends and family that are looking for a vehicle from what me and my family had experienced.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new cars! It is great to hear Jon was knowledgeable and pleasant to work with. We understand it's a big decision where you pur...chase your car from, and we are grateful to have been chosen It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! . Thank you and we hope to see you again!


    Worked with:
    Jon Brown-Stepan

    Sales Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    September 16, 2019

    My husband and I purchased a 2019 Kia Sorrento. The service rendered at Napleton Northlake Kia was amazing from the front desk to the finance office. Our... salesman Mr. Jon ROCK! He made my family feel very welcome and comfortable with our visit. The test drive was very informational...........Mr. Jon had his listening ears on. He was very attentive to our wants needs and cares. Mr Jon is very knowledgeable about what he does at Napleton Kia. We are very very happy with our purchase..........1st Kia and loving it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We stri...ve for a high level of customer satisfaction in all aspects of our dealership. We hope to see you again!


    Worked with:
    Jon Brown-Stepan

    Sales Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    July 29, 2019

    My wife and I purchased a 2019 Niro Hybird today - excellent car but just as important - excellent service. We were promptly greeted at the door, introduced... to Jon who then took us on a drive. He explained the vehicle, options, differences and then we got to pricing. He worked with us to get us fair pricing for the car we wanted. After filling out some forms, we went to lunch, they prepared for financing discussion when we returned and some good conversation and again, options, were presented to us. We purchased the car and drove off the lot... Very happy with our purchase and all those involved that made it happen. We are definitely clients now as this will be the 3rd Kia we have purchased - but - the first from Napleton Northlake.... No need to look further.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!... It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


    Worked with:
    Jon Brown-Stepan

    Sales Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    July 16, 2019

    The service I have received is professional and honest. My wait time is reasonable. My service advisor, Scott Myers, explains everything very well. He... is courteous and very knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope... to see you again! Take care!

  • 1.0 out of 5
    July 9, 2019

    Nothing that they told me was the truth!!! I had toxic poisoning and have stage 4 Cancer when I was in the dealership and needed to get out of the van... I was driving because it was full of gas and making me sick. I trusted them to make me the right deal and they took advantage of my condition. They added things without telling me and knew I was not in the right state of mind to read it all. When I found out I canceled the extended warranty and maintenance they added without asking me if I wanted it. They never filed the paper work with the company that holds the policy. I talked to corporate and they said they would make sure it was done, never happened. Still working on it months later and the people holding the warranty will not cancel it without the dealership. Sounds like a scam to me, but hey what do I know?

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erod, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let... you down. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 429-2061. We look forward to hearing from you.

  • 1.0 out of 5
    July 9, 2019

    Nothing that they told me was the truth!!! I had toxic poisoning and have stage 4 Cancer when I was in the dealership and needed to get out of the van... I was driving because it was full of gas and making me sick. I trusted them to make me the right deal and they took advantage of my condition. They added things without telling me and knew I was not in the right state of mind to read it all. When I found out I canceled the extended warranty and maintenance they added without asking me if I wanted it. They never filed the paper work with the company that holds the policy. I talked to corporate and they said they would make sure it was done, never happened. Still working on it months later and the people holding the warranty will not cancel it without the dealership. Sounds like a scam to me, but hey what do I know?

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2019

    So from week to week there prices change on a vehicle (which okay they can do that) but to go up a few thousand from one week to the next (literally) shows... you how crazy and arbitrary they are. Even if you call first and get pricing that is supposed to be out the door price. They somehow managed to tag on an extra $3000 (no lie) in fees that were not listed. So whatever price they have on Cargurus you will not even get close to that when you go in. Yes I understand there is tax, tag, title and even their dealer fee of $899 (higher than most) but still they managed to add another few thousand in "VIP" costs on top of all those listed above. None of these were listed on their website or Cargurus. So for example, car listed at 15,500k was about 20K when all was said and done. Very sleazy dealership - stay away!!

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Natalie, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really ...let you down. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 429-2061. We look forward to hearing from you.

View More Reviews