Napleton Northlake Kia

(4.7) 446 reviews

Dealer on Cars.com since June 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 11:00 AM - 6:00 PM
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
446 lifetime reviews. Includes reviews of Napleton Northlake Kia from DealerRater.com
  • I didn't feel like I was being walked on!

    The negotiation was expected and fun, Christian was pleasant to deal with and very nice. The financing department was very fast and efficient at closi...ng. They are under constructions so keep that in mind, still the lounge had a very happy vibe to it and the salespeople seemed happy!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review, Joseph! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Christian and o...ur team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Napleton Northlake Kia Team


  • Good experience

    Great people especially Dante he help me get exactly what I wanted and was very polite I will definitely refer people to north lake Kia thank you for ...a wonderful experience.

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    Does recommend this dealer
    Napleton Northlake Kia

    We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!


  • Abraham crino

    Amazing customer servirte he help me find what I was looking for. I highly Recommend him because he is very respectful and friendly with others.

    Customer Service
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    Does recommend this dealer
    Napleton Northlake Kia

    Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!


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Service & Repair

Service Reviews

4.7

172 lifetime reviews of the Service Department.
Includes reviews of Napleton Northlake Kia from DealerRater.com

  • Great Service Center

    I brought my Kia in for a recall. I previously was having the vehicle serviced elsewhere. Casey from the service department was beyond helpful. She wa...s accommodating, knowledgeable and sincere. I had such a wonderful experience at the Northlake Kia working with Casey. I will have all future services done there. Thank you.

    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Napleton Northlake Kia

    Thank you so much for the positive review! Casey is a great asset to our team and we'll be sure to let her know about your kind words and five stars. ...We look forward to your next visit! Take care!


  • Service

    The service I experienced at Kia Northlake was appalling. I would recommend to never go this service center for any of your needs. I had 4 bulbs in to...tal replaced at Kia Northlake. They charged 162$ in total for this service. I did not receive the complimentary car wash, and one of the bulbs that was replaced did not even work. This simply means that they did not even check to see that the bulb was installed properly after charging me nearly 40$ per bulb to be replaced. I then asked for a refund, and the service administrator stated that everyone had left, and I would have to bring the car back. He did not ask to reschedule an appointment with me, and just stated bring it back in when you???re free. I waited 2 hours for this service to be done, and without an appointment would have waited even longer than that. The lack of care for such a simple fix shows me that I can not trust this service center for any major issues I may run into.

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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 4 Offers on 4 Models

About Our Dealership

Dealer on Cars.com since June 2009

Napleton's Northlake KIA is located in Palm Beach Gardens, FL in the West Palm Beach area. We are a new KIA and used car dealer serving customers throughout South Florida. Napleton's Northlake KIA cares about each of our customers individual needs. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Come in and allow us to demonstrate our commitment to excellence.

"Napleton's Northlake KIA "Second to none since 1931""
Napleton Northlake Kia
3626 Northlake Blvd Palm Beach Gardens, FL 33403
New (561) 303-2386
Used (561) 808-2525
Service (561) 600-4751
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