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Napleton Northlake Kia

(839 reviews)
Visit Napleton Northlake Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (561) 303-2386 (561) 303-2386
Used (561) 808-2525 (561) 808-2525
Service (561) 600-4751 (561) 600-4751

Reviews

(839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Northlake Kia from DealerRater.

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Every service visit is easy and efficient.

Every service visit is easy and efficient. This company knows how to take care of its customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recently experienced a very difficult situation out of

Recently experienced a very difficult situation out of town related to a tire blowout. They went beyond the call of duty and helped us resolve our issue with professionalism and "true" care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

This dealership's service center consistently exhibits

This dealership's service center consistently exhibits fairness, hard work and skilled craftsmanship. You all are appreciated in times where its much needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ben, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Everyone who helped me with getting my car cared for

Everyone who helped me with getting my car cared for treated me like gold. Couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience!

Excellent experience! From the phone call to make an appointment for service, to dropping off the car and returning to pick it up. Polite, courteous and professional staff. Five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for Napleton Northlake!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Brooke, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

5 stars for these guys, they're the best.

5 stars for these guys, they're the best. Explained everything to us and he was very patient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! Very pleased with my service and the staff! They were great and extremely helpful through the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would add a ++ to the 5 star rating for Napleton

I would add a ++ to the 5 star rating for Napleton Northlake if I could! They are truly the best ...my car broke down and they came to pick me up the same day. This by far, is my best experience at a dealer's service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

If anyone is in need of service or repair, I would highly

If anyone is in need of service or repair, I would highly recommend this dealership. They are reliable and provide an experience that will leave you more than satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robb was a pleasure to work with and made sure all of my

Robb was a pleasure to work with and made sure all of my questions were answered. I am very satisfied with the car and the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.