Reviews
Excellent sales people.
Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. Was a pleasure doing business with all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team
Back for another Cadillac!
The group at Bocker are knowledgeable and courteous. This is my second purchase from them because of their excellent service and quality product. They took the time to listen and helped me find the car that was right for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team
Great Experience
Brandon was so easy to work with. He made sure that what we were looking for in a vehicle was met both in style, size and price. We are very pleased with the service we received and will be going back the next time we need to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words. We look forward to seeing you again in the future! -Bocker Chevrolet Buick GMC Team
Amazing experience!
We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and information for the vehicles we were interested in. Mike from financing was great as well. Thank you so much! We love our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team
repaint vehicle hood
The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle and we look forward to seeing you again in a few months to make sure all is well! Thank you again, -Bocker Chevrolet Buick GMC Team
Proffessinal, Courteous and Accomodating
Chuck, Austin and Brandon took great care of us! They met our needs with a great car at a very fair price, showed us all the options and answered all our questions. They made purchasing a new vehicle extremely easy and a great experience, they will be the 1st call we make on our next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Bocker Chevrolet Buick GMC Team
Friendly service with sales and financeal assistan
We had a very good experience with The Bocker Group buying our 2018 Equinox! They gave us top dollar for our trade in! Brandon really took time to explain all the features and applied all of the discounts we had coming!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day Brandon! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. -Bocker Chevrolet Buick GMC Team
Very pleased
Our service was very good. And the people were very very nice to us! Helped make sure we were comfortable with the new car! Would recommend this dealership to friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Bocker Chevrolet Buick GMC Team
Great place to deal with.
We've been buying from Bocker Auto Group for years; They not only sell the vehicle to us, but, they surely take care of our needs. They let us know that they appreciate our business. You just can't beat the staff. Thank You to Bocker Auto Group for putting us in another top notch vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Bocker Chevrolet Buick GMC Team
Bocker was able to put in a new battery, change the oil.
I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment as had no idea when AAA would come to start my SUV. A service representative of Bocker told me to bring the car right in and they would work me in. They not only put in a new battery but rotated the tires and changed the oil all in a very timely manner. I was delighted to get it done. Great they had a battery on hand to install! Great experience! Brad and a female service agent were most helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team