Skip to main content

Bocker Auto Group

(711 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Like My Malibu

I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of the used Malibu cars but this one stood out as the right car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Excellent, Dealership to deal with.

Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on vehicle functions and operations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Bocker Chevrolet Buick GMC Team

Great experience

Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it was a pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear your time spent with Ben and our team was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, -Bocker Chevrolet Buick GMC Team

EASY SHOPPING!

After 6 mos of shopping, I knew what year and make I wanted. Just didnt know which model. Ben Marten made that decision easy! Very knowledgable gentleman. He worked hard to get me in the price range I needed to be at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Ben and the rest of the Bocker Chevrolet Buick GMC team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, -Bocker Chevrolet Buick GMC Team

Awesome dealership

Austin and Delbert made it happen for me great crew to work with would definitely go to them again easiest vehicle I’ve ever bought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Austin and Delbert were able to meet your needs. At Bocker Chevrolet Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, -Bocker Chevrolet Buick GMC Team

Routine Service and Warranty Question

Mike took the time to explain the details of the extended warranty in a professional manner. The waiting room was a clean and friendly atmosphere. I would recommend Bocker service to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your marvelous feedback, Ann. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

Great experience as always!

Always very friendly and make the deal work! They make buying a vehicle painless with no pressure. That’s why we will only buy from Bocker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. -Bocker Chevrolet Buick GMC Team

Amazing and fun

Everyone was fun and helpful even though I kept changing my mind about color and options. Would highly recommend this dealership and employees Really nice group to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and fun during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -Bocker Chevrolet Buick GMC Team

Great service

Service was fast and thorough really like the attention to detail of the little things that make the service so great. Like all the fluids and filters checked vehicle was all serviced and ready to drive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input. Glad to hear that you are pleased with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -Bocker Chevrolet Buick GMC Team

Brakes and General Maintenance

Great service. Team was helpful and was able to get me in quickly and get the work done in the promised time frame. Would recommend them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and recommendation! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! -Bocker Chevrolet Buick GMC Team