Skip to main content

Bocker Auto Group

(711 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Brakes and General Maintenance

Great service. Team was helpful and was able to get me in quickly and get the work done in the promised time frame. Would recommend them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and recommendation! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! -Bocker Chevrolet Buick GMC Team

Awesome Experience

The team at Bocker was fantastic to work with. They quickly found exactly what I was looking for and at a great price. Will definitely work with Bocker in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear of your positive experience at Bocker Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -Bocker Chevrolet Buick GMC Team

Great Customer Service

I've been looking for a very specific truck and Chase has been looking for quite awhile. He not only remembered my need but had me in it within a day and at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide great customer service to all our guests and are glad to hear that Chase helped you find the very truck you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, -Bocker Chevrolet Buick GMC Team

Repeat customer

We have purchased a few vehicles from Brandon thru Bocker GMC. Each experience has been a good one and when we are ready for another new vehicle, we will head back there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. -Bocker Chevrolet Buick GMC Team

Oil change - great job

The friendly folks at the Bocker oil change center do a great job! Efficient, friendly, and at a price that is hard to beat. I always have performed my own oil changes, but their pricing is good enough to warrant me giving up on doing it myself. Definitely recommend them for your next oil change service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

A great dealer ship with fantastic employees

Our recent purchase here was the BEST so far. No games, just the straight facts and figured. We were treated fair with out trade in. We will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

RESPECT

I was treated with respect and genuine interest when speaking to me. As a woman, this interaction is a deal maker or a deal breaker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! -Bocker Chevrolet Buick GMC Team

Great Salesperson, Great Deal, Great Experiance

My wife and I had purchased many vehicles from John Wollny at Bocker up through 1998. After that we tried other dealerships in other towns and states along with other vehicle makes. John is the main reason for our return visit to this dealership. He has treated us better than any other salesperson we have dealt with. We had a good experience with all the people we talked to during this .purchase After this experience with John, and everyone at Bocker Auto Group we remembered why we kept returning as we did. We will definitely return here when it is time for our next vehicle. My wife and I both enjoyed this experience, We also feel we got a very fair deal. Mike and Vicki Henry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

Very good experience again.

This was our second purchase from Bocker's & Brandon Busker. Brandon knew what we wanted & what we were willing to spend. Negotiation was quick & easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

Power steering recall

I brought in my GMC for a power steering recall. I also have a bad rattle in my dash board that I talked to Brad about. He checked it out and said they would probably have a couple of hours labor to find out where the problem was coming from. Since my warranty has run out on my 2015 GMC my husband and I decided not to spend the money not knowing how much it would end up costing. I am dissappointed that a newer GMC would would end up sounding like at 10 year old car that is falling apart. I am in no way blaming Brad. He was very honest in telling me that it could end up being very costly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team