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Bocker Auto Group

(676 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Best car buying Experience ever

We went in not knowing what to expect and our sales person Brandon greeted and we asked about two cars and he quickly showed us both. After a test drive we decided on one and were quickly qualified and got a great terms and were on our way!! Will be back and refer all our family and friends to Bocker!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Great, fast and efficient service!

Needed a new vehicle fast to replace a failing older vehicle the day before leaving on vacation. Austin was awesome and made the experience as stress free as possible. He was very efficient, friendly and handled all the details quickly. Ask for Austin!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Austin was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team

Love our new SUV!

The attention we received was top notch. A genuinely friendly staff. Thank you Brandon, Delbert, and everyone at Bocker Auto Group for making our car buying experience awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Great salesman.

Austin was able to find the car that I wanted from my list of wants in a very timely manner; all the way down to the color. He answered all my questions and was always available when I need him. Thanks Austin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. -Bocker Chevrolet Buick GMC Team

Dedicated to customer satisfaction

All of the people at Bocker Auto are friendly curtious and knowledgeable. We have all of maintenance and repairs done here because we know that they will be correct and in a timely manner. Our salesman Ben was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. -Bocker Chevrolet Buick GMC Team

New truck

I got a good deal on my trade in and the salesman was honest with me and he explained every thing on the new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! -Bocker Chevrolet Buick GMC Team

Helpful and friendly

They were flexible and worked to get a great deal that was in my budget and needs. The whole team worked together and always returned my calls promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -Bocker Chevrolet Buick GMC Team

Good fast services.

Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting area, with fresh hot coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear your oil change went well and that you had a pleasant experience in our waiting area. We look forward to seeing you again, take care! -Bocker Chevrolet Buick GMC Team

Had a good time.

Everything went smooth and quickly. Dealership is clean and bright. Everybody was friendly. Brandon was a big help finding the car we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

Great Service

Our buying experience was very smooth, Brandon was awesome to work with!! He was Very friendly and helpful! We love our new to us car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -Bocker Chevrolet Buick GMC Team