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Bocker Auto Group

(676 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Best car buying experience ever!

I dreaded buying a car, but I could not be more pleased with how we were treated buying another car from Bocker Auto. Brandon Busker was recommended to us by Wayne McCarthy in the service department. Best recommendation we have ever received! Brandon was knowledgeable, patient and very efficient! Thank you! And thanks to Danny Busch for getting the paperwork finished fast so we could get out driving our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! -Bocker Chevrolet Buick GMC Team

Great dealer to work with!

We live in another city, but emailed on a vehicle we saw on their website. They responded quickly and then called for follow up questions. Got a great price on new vehicle and trade in. They then delivered it to us!! Great people to work with from sales to financing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Best regards, Bocker Chevrolet Buick GMC Team

Great service

The people were very nice, the facility was very clean. They took their time but not too much time. I was unable to get my tires rotated, but I did nit make an appointment. They did ask tho.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us, Sraymer. We are happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your vehicle. Kind regards, Bocker Chevrolet Buick GMC Team

Bocker

Well you can't just walk out your front door and find a dealership that is kind and considerate to you and your financial situation that you are in the present moment. Bocker Auto group not only helped me find the right truck, but they did not try to shove any other vehicle or vehicles down my throat. Bocker comes very highly recommend by myself and one thing is for certain they don't just deserve stars but they deserve to be given a chance to sell you a car and believe me when I say they will spare no inconvenience to make you the paying consumer happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Bocker Chevrolet Buick GMC Team

The best car buying experience ever!!!

There is not enough good things I can say about Bocker and it’s staff. Brandon, Delbert, and Mike took such good care of me and put me in the most beautiful Cadillac SRX. There was no haggling, no secret Manager meetings, none of the craziness you usually get when buying a vehicle. It was by far the best car buying experience I’ve ever had in my life. They’ve got a customer in me for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Brandon, Delbert, and Mike. Please let us know if we can ever help you in the future. Kind regards, Bocker Chevrolet Buick GMC Team

Great experience at Bocker

What a great buying experience that I had at Bocker Chevrolet. Austin put in a lot of work to get me into the car of my dreams. He is honest and trustworthy. If I ever need another car, Bocker will be the first place I go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! Austin is truly an exceptional employee and we appreciate him for giving you a great experience. Until next time, drive safely! Best regards, Bocker Chevrolet Buick GMC Team

Very Pleased

This is our second vehicle purchase from Bocker and we’ve been very pleased with the service we’ve receieved both times! Very accommodating of our crazy schedules and going the extra mile to get the deal done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us again. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Drive safely! Best regards, Bocker Chevrolet Buick GMC Team

Comment

Desired work was done on a timely basis. I don't know what else to say. I only had the car in for an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to service your car, Jacknan. We are happy to hear that everything went well for you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Kind regards, Bocker Chevrolet Buick GMC Team

GREAT SERVICE!

The team out at Bocker was amazing! Very accommodating and friendly. Gary Shorter, and Chase Euell went above and beyond to make sure I was happy! This is my third time buying a vehicle at Bocker and I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, Bocker Chevrolet Buick GMC Team

I had a great experience dealing with the bocker Auto Group

I felt the bocker staff was very kind and courteous and Austin did a great job finding the vehicle that best fit me. And a special thanks to Coleman mets for the great detail job on the truck before I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Doc. Please come visit us if you need anything else, be it service or sales. -Bocker Chevrolet Buick GMC Team