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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Great Experience

Marvin and all the staff were great to work with. Marvin knew the product well and was not a pushy sales person. I will return to Bocker when I need another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In and out

This is the first time purchasing a car from Bocker and would highly recommend them. We arrived at 5:15 to test drive a car. The dealership closed at 6:00 . Austin and Danny stayed after hours to get us financed and made sure we were familiar with the options available on our car. We were on our way home by 6:30 with our new car. Thanks guys👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great experience

Marvin showed us many of the used equinox available on site.We wee very pleased with the like new appearance of each one we looked at.He answered our questions before we even asked or new what to ask.Very friendly and knowledgeable on the vehicles. We were very grateful for all the time he spent with us to explain all the features and how to use them. A thank you to Mike in finance as well for a great deal and a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased Silverado

Purchased my third Silverado from the Bocker Group over the past few years and have found them to be very helpful and friendly to deal with. Thank you Delbert and John Wollny for working with me to make this deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truck Purchase from Bocker

The sales man Gary was one of the best salesman I have dealt with. Not only was he genuine but went above and beyond to get my vehicle in tip top shape. I would recommend him to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very smooth car buying process.

This was my first time buying a car from a dealership so I was somewhat uneasy going into this new experience. Bocker, and Chase in particular, were very easy to work with. I test drove a couple cars and left to try some other dealerships in the area. I came to realize after dealing with some other pushy salespeople that I definitely wanted to work with Chase. My next visit to Bocker I found a Lacrosse that I loved and we started working out the details for a sale. Throughout the whole experience Chase was very accommodating and always answered my calls when I had questions, he's even contacted me since to make sure everything has gone smooth with my new vehicle. All around my experience with Bocker has been pleasant. I'd definitely recommend them to anyone and everyone and I look forward to working with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Preston, thank you so much for taking the time to give us such an awesome review. We truly appreciate you and letting us earn your business. I will pass this along to Chase and know that he looks forward to earning your business every time. Congratulations again on your vehicle and we will see you soon! Heather Customer Experience Manager

First time buying a car from a dealership and it was great.

This was my first time buying a car from a dealership so I was somewhat uneasy going into this new experience. Bocker, and Chase in particular, were very easy to work with. I test drove a couple cars and left to try some other dealerships in the area. I came to realize after dealing with some other pushy salespeople that I definitely wanted to work with Chase. My next visit to Bocker I found a Lacrosse that I loved and we started working out the details for a sale. Throughout the whole experience Chase was very accommodating and always answered my calls when I had questions, he's even contacted me since to make sure everything has gone smooth with my new vehicle. All around my experience with Bocker has been pleasant. I'd definitely recommend them to anyone and everyone and I look forward to working with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful, wanted to make a deal and then did it!!

Awesome service, good deal and great selling. Great inventory! They will make you a good deal!! Would buy there again, definitely. Looking good dealership... Great Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant.

Gary Shorter my sales man was very helpful. He went threw ever thing with me. Helped set up app on phone. Took his time on everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Equinox

Gary was very professional and knowledgeable. He explained the features of the car in detail. The buying process was efficient and fast. We felt we got a good price for our trade-in and a good price on our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.