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Reviews

Average Ratings

3.8
44 lifetime reviews.
  • Most excellent place to get a car!

    I went to Capital Cities to try out a VW Passat, and the experience couldn't have been better! John Flagg was my salesman, and from the first minu...


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    I went to Capital Cities to try out a VW Passat, and the experience couldn't have been better! John Flagg was my salesman, and from the first minute till I drove away in my new Midnight Blue Passat, I was a happy customer. He was knowledgable, helpful, articulate, thorough, and accommodating. I got the sense he was totally on the level, and that made the whole process great. He answered all of my questions patiently and completely. When I picked up the car, his rundown on using it was understandable and thorough. The dealership is beautiful: clean, accessible, and other customers have told me their service department is absolutely wonderful. The deal on leasing a Passat was exactly what I could have hoped for, and I am totally in love with the car and the dealership, both. I believe this is the first in a series of VWs for me, and I hope Mr. Flagg is still there three years from now, when it's time to get my next one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good start

    Though I just started the car buying process, I was pleased with my experience. The staff was very nice and accommodating, taking the time to ans...


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    Though I just started the car buying process, I was pleased with my experience. The staff was very nice and accommodating, taking the time to answer all our questions (first time looking at a luxury car, so there were many). I haven't decided on a car yet, but appreciated the attention

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Very Unprofessional

    Called ready to purchase and was completely ignored only to find out after calling back that car was sold a few minutes before I called the second...


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    Called ready to purchase and was completely ignored only to find out after calling back that car was sold a few minutes before I called the second time around. Very unprofessional

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Honda CR-V 2011

    Very good experience and was very smooth. Their hospitality was good too.


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    Very good experience and was very smooth. Their hospitality was good too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • South Albany BMW

    Awesome experience this is the best BMW dealership in all of upstate NY


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    Awesome experience this is the best BMW dealership in all of upstate NY

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The best place to buy your car

    Since 1990 I have bought a total of 12 cars from capital Cities Imported Cars in Glenmont, NY and have recommended them to many of my friends who ...


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    Since 1990 I have bought a total of 12 cars from capital Cities Imported Cars in Glenmont, NY and have recommended them to many of my friends who bought their vehicles from them. Their entire team at the dealership, from sales to service/parts/finance and the administration are the most professional and the friendliest people I have ever encountered in the industry. Automobile business has a bad reputation for employing the failures of other professions. Not at this dealership. Although I live 180 miles from this dealership I prefer to buy my cars from them than from the local dealers. Buying a car from these folks is a pleasure and not a torture. Again, I highly recommend this dealership to anyone who is in the market for a new/used car. You will not regret it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Dealer in the Region

    I have purchased 9 vehicles here. After moving 90 miles away, and having my tenured sales person there retire, I attempted to establish a relation...


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    I have purchased 9 vehicles here. After moving 90 miles away, and having my tenured sales person there retire, I attempted to establish a relationship with a new dealer in Ramsey, NJ. The process wasn't anything like the one I was use to experiencing. The service wasn't as personal, attentive, and the knowledge that I was use to regarding the automobiles they sell wasn't as good either. Cap Cities is worth the drive! I will drive 90 miles for exceptional service and treatment any day of the week.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Made it very easy to buy a car !!!

    I would highly recommend Capital Cities. They were very efficient. Every question was answered. Their were no games with the price of my car. I wo...


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    I would highly recommend Capital Cities. They were very efficient. Every question was answered. Their were no games with the price of my car. I would not buy a BMW from anyone else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A great car buying experience.

    Jim Baker presided over the best car buying experience we have had. We never felt rushed while we test drove several cars and waffled over details...


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    Jim Baker presided over the best car buying experience we have had. We never felt rushed while we test drove several cars and waffled over details. His knowledge of the cars on the lot and BMW in General was extensive, and we never felt like our questions were stupid. A genuine guy in what is sometimes perceived as a business for phonies. Follow up has been great, Capital Cities has become our car dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy purchase process leads to a great new car!

    Very pleasant shopping experience. Lots of choices, flexible and efficient buying process. Lovely facility. Educated and experienced sales team.


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    Very pleasant shopping experience. Lots of choices, flexible and efficient buying process. Lovely facility. Educated and experienced sales team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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