BMW of South Albany

Reviews

Average Ratings

3.9
48 lifetime reviews. Includes reviews of BMW of South Albany from DealerRater.com
  • Great place

    Great clean place where the people are willing to work with you to find the best option that best suites you. Clean environment and easy going atm...


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    Great clean place where the people are willing to work with you to find the best option that best suites you. Clean environment and easy going atmosphere

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Perfection!

    South Albany BMW is a touch of class! Star quality treatment is what I'm accustomed to receiving and this Dealership will Deliver. Attention to De...


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    South Albany BMW is a touch of class! Star quality treatment is what I'm accustomed to receiving and this Dealership will Deliver. Attention to Detail is Key....and this is one of South Albany BMW best qualities. When I need an appointment they are flexible, when I was shopping for my next car they delivered my ultimate driving machine! No complaints, No hassles, No shade! Up front honest and respectful staff! Quality Treatment is important to me and South Albany BMW made sure of that!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Honest pays it off...

    Yes indeed I’am total satisfied with the repair done by BMW of South Albany. I would especially like to mention the technician Bill McDowell wh...


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    Yes indeed I’am total satisfied with the repair done by BMW of South Albany. I would especially like to mention the technician Bill McDowell who found the problem. The problem he found was not the original one the car was brought in for. The service advisor, Brad Korzatkowski, was very helpful in recognizing that the problem was still covered under the warranty. The techs could let this go because my warranty would expired soon. They were honest...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Horrible Experience

    Trying to get my leased BMW serviced and made to feel like I was pestering them. Long appointment times provided and no loaners are ever availabl...


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    Trying to get my leased BMW serviced and made to feel like I was pestering them. Long appointment times provided and no loaners are ever available. Paying for a lease that I can't drive because it is being serviced. I likely won't buy from here again

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • good start

    Though I just started the car buying process, I was pleased with my experience. The staff was very nice and accommodating, taking the time to ans...


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    Though I just started the car buying process, I was pleased with my experience. The staff was very nice and accommodating, taking the time to answer all our questions (first time looking at a luxury car, so there were many). I haven't decided on a car yet, but appreciated the attention

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Very Unprofessional

    Called ready to purchase and was completely ignored only to find out after calling back that car was sold a few minutes before I called the second...


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    Called ready to purchase and was completely ignored only to find out after calling back that car was sold a few minutes before I called the second time around. Very unprofessional

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Honda CR-V 2011

    Very good experience and was very smooth. Their hospitality was good too.


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    Very good experience and was very smooth. Their hospitality was good too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • South Albany BMW

    Awesome experience this is the best BMW dealership in all of upstate NY


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    Awesome experience this is the best BMW dealership in all of upstate NY

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The best place to buy your car

    Since 1990 I have bought a total of 12 cars from capital Cities Imported Cars in Glenmont, NY and have recommended them to many of my friends who ...


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    Since 1990 I have bought a total of 12 cars from capital Cities Imported Cars in Glenmont, NY and have recommended them to many of my friends who bought their vehicles from them. Their entire team at the dealership, from sales to service/parts/finance and the administration are the most professional and the friendliest people I have ever encountered in the industry. Automobile business has a bad reputation for employing the failures of other professions. Not at this dealership. Although I live 180 miles from this dealership I prefer to buy my cars from them than from the local dealers. Buying a car from these folks is a pleasure and not a torture. Again, I highly recommend this dealership to anyone who is in the market for a new/used car. You will not regret it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Dealer in the Region

    I have purchased 9 vehicles here. After moving 90 miles away, and having my tenured sales person there retire, I attempted to establish a relation...


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    I have purchased 9 vehicles here. After moving 90 miles away, and having my tenured sales person there retire, I attempted to establish a relationship with a new dealer in Ramsey, NJ. The process wasn't anything like the one I was use to experiencing. The service wasn't as personal, attentive, and the knowledge that I was use to regarding the automobiles they sell wasn't as good either. Cap Cities is worth the drive! I will drive 90 miles for exceptional service and treatment any day of the week.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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