Reviews
Write a reviewOwner of four BMWs
Great dealership. Second time we needed a quick repair on a BMW while visiting upstate NY (once last year). Both times were exceptional. See you again next summer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. See you again in 2020!
Great Service From Salesman Wayne Beddoe!
Wayne Beddoe, Kevin, Anthony and the rest of the staff are great. Wayne even came in on his day off to accommodate us on a Sunday which was greatly appreciated. They are honest, warm and make you feel like family. There was a problem the way my CPO 5- Series was detailed and they worked to rectify it forthwith. I will recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
New car
First time I have ever purchased a car and all paperwork was ready before I arrived with insurance cards and registration. Amar was very respectful and got us the vehicle we wanted for the price and down payment we wanted, after a few conversations. Our trade in was maintained there for 3 years and brad always ensured our questions were quickly answered and never had any problems with the car or service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Lee Greenstein
As always excellent service from larry and then boys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope to see you again in the future.
recent repair
excellent service and has been since i bought my 1st car in 1991.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Timothy Healey
Leasing my new X7 at BMW of South Albany was amazing. It was absolutely the best new vehicle experience that I have ever seen. Everyone should purchase a vehicle from BMW of South Albany!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Bringing my car for service!
I had a great service advisor, very professional and explained the repairs I was getting.. very happy with my visit. Thank you Larry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Bmw of south Albany
It was my first time using Bmw of south Albany, they treated me like I had been going there for years! Just getting a couple of recalls, treated me like I was buying the new 8!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. If we can be of any further assistance, please let us know.
service visit
Brad and Larry were professional and friendly as usual!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Recent visit
Greeted with a smile and genuine caring. Quick service with a clean car ready at the door. Can't ask for more than that!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words. If we can be of any further assistance, please let us know.