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BMW of South Albany

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 692-2204 (877) 692-2204
Used (877) 695-2145 (877) 695-2145
Service (877) 699-0599 (877) 699-0599

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of South Albany from DealerRater.

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Owner of four BMWs

Great dealership. Second time we needed a quick repair on a BMW while visiting upstate NY (once last year). Both times were exceptional. See you again next summer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. See you again in 2020!

Great Service From Salesman Wayne Beddoe!

Wayne Beddoe, Kevin, Anthony and the rest of the staff are great. Wayne even came in on his day off to accommodate us on a Sunday which was greatly appreciated. They are honest, warm and make you feel like family. There was a problem the way my CPO 5- Series was detailed and they worked to rectify it forthwith. I will recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

New car

First time I have ever purchased a car and all paperwork was ready before I arrived with insurance cards and registration. Amar was very respectful and got us the vehicle we wanted for the price and down payment we wanted, after a few conversations. Our trade in was maintained there for 3 years and brad always ensured our questions were quickly answered and never had any problems with the car or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.

Lee Greenstein

As always excellent service from larry and then boys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope to see you again in the future.

recent repair

excellent service and has been since i bought my 1st car in 1991.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.

Timothy Healey

Leasing my new X7 at BMW of South Albany was amazing. It was absolutely the best new vehicle experience that I have ever seen. Everyone should purchase a vehicle from BMW of South Albany!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

Bringing my car for service!

I had a great service advisor, very professional and explained the repairs I was getting.. very happy with my visit. Thank you Larry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope to see you again in the future.

Bmw of south Albany

It was my first time using Bmw of south Albany, they treated me like I had been going there for years! Just getting a couple of recalls, treated me like I was buying the new 8!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words. If we can be of any further assistance, please let us know.

service visit

Brad and Larry were professional and friendly as usual!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope to see you again in the future.

Recent visit

Greeted with a smile and genuine caring. Quick service with a clean car ready at the door. Can't ask for more than that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words. If we can be of any further assistance, please let us know.