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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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John was very helpful in meeting our specific need to...

John was very helpful in meeting our specific need to make sure that the car we chose was able to support my husband's back and not cause him more back pain when he drove it as his previous vehicle did. Roberto was extremely helpful in answering all the finance and warranty questions. All around 5 Stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Robin! We are thrilled to hear that John and Roberto were able to provide an great all around buying experience. We do all that we can to make your visit to RBM of Alpharetta the absolute best it can be. We want to thank you for taking the time to share your experience. Your complete satisfaction is our top priority. Happy driving! Sincerely, RBM of Alpharetta

Consumer response

I want to change the 4 star on pricing to a 5 star. Although it is an expensive car, we did get the price that we wanted thanks to John's negotiations on our behalf.

We purchased new 2020 mercedes benz from his delarship...

We purchased new 2020 mercedes benz from his delarship and was happy about the sale, offer he provided and way he taken care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Manoj! We are delighted to hear that John took excellent care of you and provided you with a great buying experience. We do everything that we can to make your experience the best it can be. We want to congratulate you on your new purchase, and please let us know if you have any questions or concerns. We wish you the best! Sincerely, RBM of Alpharetta

Very pleasant and professional buying experience. Bought...

Very pleasant and professional buying experience. Bought a used non-Mercedes vehicle but felt like we were treated the like a new car buyer. Our salesman Sid went out of his way to be accommodating. Would highly recommend dealer to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Dawgfan85! We want to thank you for taking the time to share your experience with us. We are happy to hear that Sid went above and beyond when providing you a great buying experience as well as making you feel welcomed on your visit. Our top priority is making your experience at RBM of Alpharetta the absolute best it can be. We want to congratulate you on your new car, and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta

This is our 6th Mercedes Benz purchase from this...

This is our 6th Mercedes Benz purchase from this dealership with the 10 STAR assistance from top Agent Mr. Reza Azizi. He treats us like Family. Personable, Attention to Detail with Prompt Follow-Up ... we highly recommend Mr Azizi and the RBM Alpharetta dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, MJNeal! We want to thank you for your continued loyalty and business with RBM of Alpharetta! We are thrilled to hear that Reza has continually provided excellent buying experiences over the years and made you feel welcomed on each visit. We do everything that we can to make your experiences at our dealership the absolute best they can be. We want to congratulate you on your newest purchase. As always, please let us know if we can resolve any concerns you may have regarding your new purchase. We wish you all the best! Happy driving, RBM of Alpharetta

This was my first car buying experience and It was...

This was my first car buying experience and It was everything I looked forward to. I got an amazing car that I LOVE and I owe most of it to Mark Higgs! He was great and I definitely recommend seeing him when purchasing your next car at RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tytiona! We are thrilled to hear that Mark provided you with a great first car buying experience! We want to thank you for taking the time to share your experience with us. Congratulations on your newest purchase, and we hope to see you again soon for service! Happy driving! Sincerely, RBM of Alpharetta

Tommy was great!! It was a great car buying experience!...

Tommy was great!! It was a great car buying experience! Lisa was extremely helpful...and even the receptionist at the front desk remembered my name from the day before. Thank you Tommy and Lisa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, AC_EC. We are happy to hear that Tommy and Lisa provided an excellent buying experience! Congratulations on your newest purchase, and we hope to see you again soon for service. As always, we wish you all the best! Happy driving, RBM of Alpharetta

Best car buying experience ever. John was interested in...

Best car buying experience ever. John was interested in what I wanted in a car and found me the perfect car. Never pushy. Lisa in finance explained all the warranty options and once again was helpful in what fit me best. Leah was thorough in explaining the technical stuff. Would highly recommend RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Dwhga! We are delighted to hear that John, Lisa, and Leah were able to provide you with an overall great buying experience. We do everything that we can to make your experiences at RBM of Alpharetta the absolute best they can be. We want to congratulate you again on your newest purchase, and we hope to see you again soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

Much appreciate the exemplary treatment I received from...

Much appreciate the exemplary treatment I received from RBM of Alpharetta, my salesman, Dan Berry, was amazing, the G.S.M. Peter Leavy, when above and beyond to locate just the right for me Mercedes, not to mention, Lisa Brennan, Accounting and Milissa Denewellis in Service. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Nrgable! We are delighted to hear that Dan, and the rest of our team at RBM of Alpharetta went above and beyond when providing you with an excellent buying experience. We appreciate you taking the time to share your experience with us! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

I must say that my experience at RBM of Alpharetta was...

I must say that my experience at RBM of Alpharetta was fantastic. My sales representative Reza Azizi was very knowledgeable and professional throughout the entire time of my decision making. This is my second time purchasing a Mercedes from Reza Azizi, so if you are looking for an honest, well-informed salesman please request for Reza at RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Lisa Spikes! We want to thank you for your continued loyalty and business with RBM of Alpharetta. We are thrilled to hear that Reza has continually been able to provide a fantastic buying experience. We do everything that we can to make your experiences with RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and please let us know if you have any concerns regarding it. Your 100% satisfaction is paramount to us. As always, we wish you the best, and happy driving! Sincerely, RBM of Alpharetta

Bill Favini of RBM of Alpharetta makes doing business a...

Bill Favini of RBM of Alpharetta makes doing business a pleasure! By far, one of our best car buying experiences. Thanks for making it easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, bengandy! We are happy to hear that Bill went above and beyond when providing you and your wife a great car buying experience. Your 100% satisfaction is our top priority, and we do all that we can to make your experience with RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and please let us know if there is anything we can do in regards to it. We wish you the best! Sincerely, RBM of Alpharetta