Reviews
RBM of Alpharetta and Bill Favini made our car buying...
RBM of Alpharetta and Bill Favini made our car buying experience smooth and simple. Bill is a real sales professional and treats the customer like a friend. 5 star dealership with a 5 star sales consultant!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Bill W! We are beyond delighted to hear that Bill and the rest of our team at RBM of Alpharetta provided you with a great buying experience. Congratulations on your new car, and if you have any questions or concerns regarding it, please let us know. We would be more than happy to help! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Dan Berry provided an excellent buying experience, from...
Dan Berry provided an excellent buying experience, from my first inquiry phone call to consummating a contract. Knowledgeable, trustworthy, attentive, and simply put, easy to do business with. I'd highly recommend Dan and his supporting staff at RBM of Alpharetta.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Scott A! We are extremely delighted to hear that Dan and the rest of our team at RBM of Alpharetta were able to provide an excellent buying experience. Your 100% satisfaction is our top priority. We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your new purchase! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
I had a wonderful experience purchasing my First Mercedes...
I had a wonderful experience purchasing my First Mercedes with Jeff Twiggs! Jeff was attentive, knowledgeable, and trustworthy. He took time to find a vehicle that met the needs of my family without sacrificing style and durability. I am beyond pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, wdfc87! We are so happy to hear that Jeff, Lisa, Elisabeth, and the rest of our team at RBM of Alpharetta made your first Mercedes-Benz purchase wonderful! We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your newest purchase, and we hope to see you again for service. As always, if you have any questions, comments, or concerns regarding your new car, please do not hesitate in contacting us. We would be more than happy to help in any way that we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Elisabeth was patient and knowledgeable and made sure I...
Elisabeth was patient and knowledgeable and made sure I understood all the features of my new car before pulling off. I am beyond please and thankful for the great service received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Found the exact vehicle we were looking for on an...
Found the exact vehicle we were looking for on an internet search that lead to RBM. Tommy responded to our inquiry immediately and provided the necessary information that made our purchase experience almost effortless. Our visit to RBM to pickup our car was pleasant as well. Very efficient and professional. We were in and out in less than 1hr. We are very happy with our purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dwaymire22463! We want to thank you for taking the time to share your experience with us. We are beyond thrilled to hear that Tommy was able to provide an excellent buying experience! We do all that we can to make your visit to RBM of Alpharetta the best it can be. We want to congratulate you on your new purchase! Please let us know if you have any questions or concerns, we would love to help in any way we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Gwen Moss Was A Excellent Sales Person She Gave Us Her...
Gwen Moss Was A Excellent Sales Person She Gave Us Her Best Advice About The Car She Made Sure The Car Was Fully Detailed When Brought
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Devantemorris! We are thrilled to hear that Gwen provided you with excellent service. We do all that we can to make your buying experience the best it can be. We want to congratulate on your new purchase, and if you have any questions or concerns regarding it, please let us know! We would be more than happy to help. As always, we wish you the best. Sincerely, RBM of Alpharetta
I am a repeat customer due to the ease and support that...
I am a repeat customer due to the ease and support that John and Mercedes always provide when buying a car. Top notch process, and a friendly !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ara! We want to thank you for your continued loyalty and business with RBM of Alpharetta! We are beyond thrilled to hear that John continually provides you top notch service. We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your new purchase, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
I had a great experience purchasing my FIRST Mercedes! I...
I had a great experience purchasing my FIRST Mercedes! I had a specific car that I wanted and Jeff worked hard to help me get it!!!! The entire team from beginning to end was a pleasure to work with. Having my car arrive on my birthday was an added surprise and I appreciate all extra efforts made! ThankYou RBM!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rraffield! We are happy to hear that Jeff and the rest of our team at RBM of Alpharetta made your first Mercedes Benz buying experience great. We want to congratulate you on your new purchase, and wish you a belated happy birthday! We hope to see you again soon for service. We wish you all the best! Happy driving, RBM of Alpharetta
Getting my car serviced at RMB of Alpharetta is always a...
Getting my car serviced at RMB of Alpharetta is always a breeze. Steve Byrd, my service advisor, is knowledgeable, trustworthy and most helpful. I would recommend him to anyone seeking great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Yvette. We want to thank you for taking the time to share your wonderful experience with us. We are delighted to hear that Steve took excellent care of you. We do all that we can to make your experience the best it can be. We wish you the best! Happy driving, RBM of Alpharetta
Steve Byrd always does a great job making sure my MB S...
Steve Byrd always does a great job making sure my MB S Class gets all the service that is required. RBM Alpharetta is efficient and has me in & out quickly with great service. I’ve used them for years on multiple cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Marweaver. RBM of Alpharetta truly appreciates the kind review! We want to thank you for taking the time to share your experience. We are thrilled to hear that Steve provided high quality service that you deserve! Happy driving! Sincerely, RBM of Alpharetta