Reviews
Rich Alder was wonderful to work with. He was very...
Rich Alder was wonderful to work with. He was very responsive and took great care of us. This is our 2nd Mercedes from RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tammydockbrown! We want to thank you for your continued business with RBM of Alpharetta. We are thrilled to hear that Rich took excellent care of you on your most recent visit. Congratulations on your new purchase, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta
Mark Higgs did an amazing with helping me find the...
Mark Higgs did an amazing with helping me find the vehicle I love. Definitely made my first Mercedes purchase worth it! I’m super satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ceballostyren! We are happy to hear that Mark made your first Mercedes-Benz buying experience the best it could be. Your 100% satisfaction is our top priority. We want to congratulate you on your new purchase, and we hope to see you again soon for service. We wish you the best! Sincerely, RBM of Alpharetta
Mr. Mark Higgs did an amazing job helping me in the...
Mr. Mark Higgs did an amazing job helping me in the transition of the new AMG C43. The experience of this car is phenomenal; simply love it. Nonetheless, another superior customer service performance by Mr. Higgs and the rest of the RBM of Alpharetta's team! I’m super satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rene! We want to thank you for your continued loyalty and business! We are happy to hear that Mark and the rest of our team at RBM of Alpharetta can continually provide superior customer service. We want to congratulate you on your new AMG C 43, and if you have any concerns regarding it, please let us know! We would be more than happy to help. As always, we wish you the best! Sincerely, RBM of Alpharetta
Gwen is a fantastic salesperson. She kept in touch with...
Gwen is a fantastic salesperson. She kept in touch with us over the multiple months it took for us to decide on a car. Gwen also gave us the best price in the area! Thank you, Gwen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Zaid! We are thrilled to hear that Gwen took excellent care of you on your visit and provided a great buying experience. We do all that we can to make your experience the absolute best it can be. Your complete satisfaction is paramount to us. We want to congratulate you on your new purchase, and we hope to see you again soon for service. As always, we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta
My daughter was in the market for the 2021 GLA 250 so we...
My daughter was in the market for the 2021 GLA 250 so we started researching & came across RBM. We are huge on reviews & RBM has excellent reviews so we decided to go in for a visit. We were greeted as soon as we walked in by the nice receptionist. She asked us what brought us in & she immediately called a salesperson to help us. We were assigned to Jeff Twiggs & from the moment we met him he provided us with the utmost in stellar customer service. He was very knowledgeable & professional, but still very personable & easy to talk to. The car buying experience can be stressful, but Jeff made it seamless which meant so much to me because this was my daughter's first time purchasing her own vehicle. Ramona was also amazing in walking my daughter through the finance process & getting all of the documents completed expeditiously. I love the fact that most of the paperwork was signed electronically & saved on a flash drive. Elisabeth was amazing at explaining the features of the vehicle & assisted my daughter in customizing her settings. I would highly recommend RBM and I can 100% confirm that the excellent reviews are well deserved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, MsDimples! We want to thank you for taking the time to share your amazing experience with us! We are so delighted to hear that Jeff could make your daughter's first buying experience enjoyable. We are also thrilled to hear that Ramona, Elisabeth, and the rest of our team at RBM of Alpharetta could aid in the outstanding customer service you received. If your daughter has any concerns regarding her 2021 GLA 250, please let us know. We would be more than happy to help. We wish you all the best! Happy driving, RBM of Alpharetta
Gwen is one of the best sales person we ever work with....
Gwen is one of the best sales person we ever work with. We came back and bought the car because of her customer service and beautiful smile and personality. Thanks Gwen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fatemeh Khadem! We are beyond thrilled to hear Gwen provided excellent customer service and a great buying experience. We do all that we can to make your buying experience the best it can be. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving, RBM of Alpharetta
We LOVE our new car! Special thanks to Ms. Gwen Moss, she...
We LOVE our new car! Special thanks to Ms. Gwen Moss, she was excellent. If you ever purchase a car from this dealership. She will be a great access.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Reynolds! We want to thank you for taking the time to share your excellent buying experience with Gwen! Your complete satisfaction is our top priority. We want to congratulate you on your new purchase, and we hope to see you soon for service. Happy driving! Sincerely, RBM of Alpharetta
Vadim is easily the best salesman we have every worked...
Vadim is easily the best salesman we have every worked with. He is kind, knowledgeable, patient, responsive, transparent, and answered any questions we had directly or quickly obtained information needed to answer the questions (e.g., calling a previous owner). Without a doubt, this was the most seamless and stress-free purchase we have ever made. I highly recommend RBM in Alpharetta to anyone looking for a fair price and efficient process. Personally, I would ask for Vadim when you go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chance.nicholson! We want to thank you for taking the time to share your experience with us. We are beyond delighted to hear that Vadim made your buying experience the absolute best it could be. Your complete satisfaction is our top priority! We do all that we can do make your experience at RBM of Alpharetta as enjoyable as possible. Please let us know if you have any questions or concerns in regards to your new purchase, we would love to help. We wish you all the best, and we hope to see you soon for service. Happy driving, RBM of Alpharetta
It was a great experience working with David Wang. There...
It was a great experience working with David Wang. There was no stress purchasing my CLS. Elisabeth Sexton was also very knowledgable on the features the car offer. It was great working with RBM. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, D.Stone! We are beyond thrilled to hear that David and Elisabeth could provide you an overall great buying experience. We want to congratulate you on your new CLS, and if there is anything we can do in regards to it, please let us know. We would be more than happy to help with any concerns you may have. Your 100% satisfaction is our top priority! We wish you all the best! Happy driving, RBM of Alpharetta
It was amazing working with Andy Sayers! He put together...
It was amazing working with Andy Sayers! He put together a great deal for my lease on the GLB250 and handled every detail professionally. He was very informative and really helped me through the entire process with ease. His service was impeccable! I highly recommend him and this dealership for your next car lease or purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mkamdar! We want to thank you for sharing your experience on your recent visit to RBM of Alpharetta. We are thrilled to hear that Andy provided you with an amazing buying experience! We want to congratulate you on your new purchase, and if you have any questions or concerns regarding your new GLB250, please let us know. We would love to help any way that we can. We wish you all the best! Happy driving, RBM of Alpharetta