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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great working with Kyle Edson! He put together a great...

Great working with Kyle Edson! He put together a great deal, delivered the car to us and handled every detail professionally. Highly recommend him and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Parishlowrie! We are thrilled to know Kyle went above and beyond when providing you with an excellent buying experience. We do all that we can to make your buying experience the best it can be. We want to congratulate you on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta

Fantastic service and great selection from Mark Higgs and...

Fantastic service and great selection from Mark Higgs and RBM of Alpharetta were determinant on me walking out with a gorgeous C300 4matic, have known for five years now and have no reason to go anywhere else, Mercedes Benz is my brand and RBM of Alpharetta my dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Gcastag747! We are happy to hear that Mark provided a great buying experience. We appreciate the continued loyalty and business. We want to congratulate on your new C300, and if you have any questions or concerns, please do not hesitate in contacting us. We would more than happy to help! We wish you all the best, and happy driving. Sincerely, RBM of Alpharetta

Jeff Twiggs was my sales person. He is very professional,...

Jeff Twiggs was my sales person. He is very professional, honest, knowledgeable about all of RBM line of vehicles and great to work with. *****Amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience as always with RBM Alpharetta and...

Awesome experience as always with RBM Alpharetta and Steve Byrd! Great loaner, easy online invoice payment and minimal wait time for both drop off and pick up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, GF. We are thrilled to hear that Steve provided you with high quality service. We appreciate the kind words and want to thank you for taking the time to share your experience with us. We wish you the best! Happy driving, RBM of Alpharetta

Kyle was a pleasant surprise in our auto purchase. My...

Kyle was a pleasant surprise in our auto purchase. My experience in the past has been with pushy, stretch the truth salespeople of which Kyle was not. I will be sending my family and friends to Kyle if they have an interest in buying a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tomhorton45! We appreciate you taking the time to share your experience with us. We are happy to hear that Kyle provided an excellent buying experience. We want to congratulate you on your new purchase, and if you have any questions or concerns, please let us know. We would be more than happy to help. We wish you the best! Sincerely, RBM of Alpharetta

Andy Sayers was a pleasure to work with. He is very...

Andy Sayers was a pleasure to work with. He is very knowledgeable and has personal experience about the company and all their line of vehicles!! Also, Elisabeth Sexton did a fantastic job explaining all of the details regarding the GLS450 I purchased. I highly recommend RBM of Alpharetta to anyone looking for purchasing, leasing, or servicing their Mercedes Benz. I will definitely revisit RBM of Alpharetta for the purchase of my next Mercedes!! Great Job to all at RBM!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, SL Batey! We are thrilled to hear that Andy and Elisabeth provided you with an excellent buying experience on your visit to RBM of Alpharetta. We appreciate you taking the time to share the kind words. We want to congratulate you on your new GLS450, and if there is anything we can do in regards to it, please let us know. We wish you the best! Happy driving, RBM of Alpharetta

Jeff Twiggs assisted me in buying my new car and he was...

Jeff Twiggs assisted me in buying my new car and he was wonderful. He is very responsive to all forms of communication, which I appreciated. He worked with me until we came to a price we were both comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Buyer. We are happy to hear that Jeff provided you with an overall great buying experience. We want to congratulate you on your new purchase, and we wish you the best. Happy driving! Sincerely, RBM of Alpharetta

this is the 2nd Mercedes we have purchased with Reza -...

this is the 2nd Mercedes we have purchased with Reza - great customer service, knowledgeable about the car's performance, styling and technology. He listened to our requirements and found the perfect car both times. Appointments are right on time as well as friendly and fast. Great experience. Great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jane S. We want to thank you for your continued loyalty and business with RBM of Alpharetta. We are delighted to hear that Reza was able to provide an excellent buying experience on your visits. As always, if there is anything we can do to help in regards to your new purchase, please let us know. We would be more than happy to help. We wish you the best, and hope to see you soon for service. Happy driving, RBM of Alpharetta

Mark Higgs and RBM of Alpharetta were amazing to work...

Mark Higgs and RBM of Alpharetta were amazing to work with! They made the whole process of buying my dream car easy and pleasurable. Everyone there is friendly and they go out of their way to get the deal done! Thank you Mark and RBM! Exceptional service every step of the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Wbrantley. We are so thrilled to hear that Mark and our whole team at RBM of Alpharetta made your buying experience enjoyable. Congratulations on your new purchase, and we hope to see you soon for service. Happy driving! Sincerely, RBM of Alpharetta

Dan Berry took great care of me. I’ve been in a few...

Dan Berry took great care of me. I’ve been in a few dealerships over the years but the level of customer service was unmatched. From start to finish, RBM of Alpharetta and Dan provided me with an excellent car buying experience. I’ll be sending all of my friends there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Brittany! We appreciate you taking the time to share the kinds words about RBM of Alpharetta and Dan Berry. We are so happy that Dan was able to provide an excellent buying experience. Your 100% satisfaction is our top priority and we do all that we can to make your experience the best it can be. We want to congratulate you on your new purchase, and we hope to see you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta