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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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David Wang is classy and top notch. Treated me with first...

David Wang is classy and top notch. Treated me with first class service with upmost professionalism. Highly recommend this dealership. I had a Great experience with RBM of Alpharetta - Thanks David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much, Mmalone30! We appreciate the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that David could provide you with a professional and engaging buying experience. Your 100% satisfaction is our top priority. We want to congratulate you on your new purchase. If you have any concerns about your new purchase, please let us know. We would be more than happy to resolve any concern you may have. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

This was by far the easiest car buying experience we have...

This was by far the easiest car buying experience we have experienced. David our sales advisor was super personable, easy going, knowledgeable and an all around great guy. I would highly recommend David Wang and RBM of Alpharetta...I'm still amazed at the overall experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tman! We are so happy that David and the rest of our team at RBM of Alpharetta were able to make your buying experience enjoyable! Your 100% satisfaction is our top priority. Congratulations on your new car, and we hope to see you soon for service. Happy driving, RBM of Alpharetta

I was in to have routine service and as Usual Mr Byrd...

I was in to have routine service and as Usual Mr Byrd always make my visits painless. He got my vehicle diagnosed, informed me of the diagnosis, got my LOANER & I was on my way. It’s because of the aforementioned SERVICE That I drive 14 miles from my HOME instead of going to the DEALERSHIP that’s 3 miles from my house. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Tchas1. Thank you for taking the time to share your experience with us. We are so happy that Steve was able to provide high quality service you deserve. We wish you the best! Sincerely, RBM of Alpharetta

Gwen was awesome! She was knowledgeable and listened to...

Gwen was awesome! She was knowledgeable and listened to what I needed. She got me the price range I wanted and a car I love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Cherrelle B! We are so thrilled to hear that Gwen provided an excellent buying experience. We do all that we can to make the buying experience the best it can be. We want to congratulate you on your new purchase, and if there is anything we can do in regards to it, please let us know! We wish you all the best! Sincerely, RBM of Alpharetta

Gwen is AWESOME! I would highly recommend working her....

Gwen is AWESOME! I would highly recommend working her. She is knowledgeable, professional and patient. She helps you make the best purchase decision. Thanks Gwen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, SedBlake! We are thrilled that Gwen made your buying experience the best it can be! Your 100% satisfaction is our top priority. If there is anything we can do in regards to your new purchase, please let us know! We would be more than happy to help with any concerns you may have. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

Kyle Edson was very accommodating, professional and...

Kyle Edson was very accommodating, professional and straightforward in his transaction. We’re looking forward to working with him on our next car purchase of Mercedes Benz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Anjeajosh! We are so happy that Kyle provided excellent service on your visit. Your satisfaction is our top priority. Congratulations on your new purchase, and we hope to see you soon for service! Happy driving! Sincerely, RBM of Alpharetta

We came in to see John after calling about a car on the...

We came in to see John after calling about a car on the website. John had the car we wanted to see up front and ready to go. We discussed our wants and needs. After test driving the car, we looked at a few others. John also suggested a possible Certified Pre Owned car. After we looked at it, we loved it and ultimately bought it. John kept in touch during the process and everything went according to plan. We LOVE our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Dawn Norman! We are delighted to hear that John went above and beyond during your buying experience. We appreciate you taking the time to share your experience with us. We want to congratulate you on your new purchase, and we wish you all the best! Sincerely, RBM of Alpharetta

Thank you John for be our sales representative it was...

Thank you John for be our sales representative it was very good make business with Jonh and the dealer you are so kind and make a effort to understand people who speak English as a second language God bless Jonh and the dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, Jogsnorthlake! We are so thrilled to hear that John was very accommodating and provided an excellent buying experience. We do all that we can to make it the best buying experience for you. We wish you all the best! Happy driving, RBM of Alpharetta

Kyle Edson is the BEST! So thorough, made sure to answer...

Kyle Edson is the BEST! So thorough, made sure to answer all of my questions and researched the ones he didn't know until he got me an answer. Made sure to make me feel like I matter. Helped make the best decision not just on the aesthetics of the car but also what was financially best for us. Couldn't ask for a better rep! He has restored my faith in sales persons. I will DEFINATELY be going back to buy my next car from Kyle. Lisa Brennan made the finance part easy and understandable. I love her temperament and professionalism. This was hands down the BEST car buying experience of my life. I am truly happy with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Knfussell! We are so glad to hear that Kyle and Lisa went above and beyond when providing you with a great buying experience! We do all that we can to make the buying experience the best it can be. If there is anything we can do in regards to your new purchase, please do not hesitate in contacting us. We would be more than happy to help with any concern you may have. Congratulations on your new purchase, and we hope to see you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

Our salesperson was Kyle. He was absolutely amazing. He...

Our salesperson was Kyle. He was absolutely amazing. He made the process as easy as possible. This is our first Mercedes personal vehicle and a large part because of Kyle it will not be our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.