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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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I experienced an Excellent Car Buying Experience at RBM...

I experienced an Excellent Car Buying Experience at RBM of Alpharetta. I received Awesome Customer Service with a super polite, professional, knowledgeable salesman: Mark Higgs. I highly Recommend RBM of Alpharetta to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Holdon007. We are happy to hear that Mark was able to provide a great buying experience on your visit to RBM of Alpharetta. Your complete satisfaction is paramount to us. Please let us know if there is anything we can do in regards to your new purchase, we would be more than happy to help with any concern you may have. Happy driving! Sincerely, RBM of Alpharetta

I had a great experience buying my new car with...

I had a great experience buying my new car with John....expert on all the models and options and throughly helpful in my decision. I will be back to see John when we have another need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Fred.hazel1050. We are delighted that John provided a professional and knowledgeable buying experience on your visit to RBM of Alpharetta. We do all that we can to make it the best for our customers, and your complete satisfaction is our top priority. We hope to see you again soon for service. We wish you the best. Happy driving, RBM of Alpharetta

I can’t express it enough about the AWESOME customer I...

I can’t express it enough about the AWESOME customer I received on 9/24/2020 from Mark Higgs. You did an amazing job from start to finish so I would like to say thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Ladyjgb. We are happy to hear that Mark provided amazing customer service that you deserve on your visit. We do all that we can to make your buying experience the best it can be. We want to congratulate you on your new purchase and we hope to see you soon for service. We wish you the best! Sincerely, RBM of Alpharetta

This is our third vehicle purchase with Vadim Russu/ RBM...

This is our third vehicle purchase with Vadim Russu/ RBM of Alpharetta salesman. We had nothing but THE BEST service from him starting with our request and ending which us driving out of the showroom! Would highly recommend him! He works for Your best interest!! Thank you Vadim!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mila. We want to thank you for your continued business with RBM of Alpharetta. We are thrilled to hear that Vadim has continually provided you with the best service. Congratulations on your new purchase and if there is anything that we can do to help in regards to your purchase, please let us know! We wish you the best. Sincerely, RBM of Alpharetta

RBM of Alpharetta always exceeds expectations. I have...

RBM of Alpharetta always exceeds expectations. I have been buying cars here for several years and have always been impressed with the level of service and the overall experience. Our sales associate, David Wang, is fantastic. He is knowledgeable about the products and super helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, ClintStone! We want to thank you for your continued loyalty and business. We are delighted that David could continually provide outstanding service on your visits to RBM of Alpharetta. Your 100% satisfaction is paramount to us. If there is anything we can do in regards to your new purchase, please let us know! We would love to help with any concerns you may have. We want to congratulate on your purchase, and we hope to see you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

Dan was Awesome! and We truly enjoyed our experience with...

Dan was Awesome! and We truly enjoyed our experience with Dan and The Sales Manager as well as the Finance Manager Great Dealership and Place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Brianl2. We are glad to hear that Dan and the rest of our team at RBM of Alpharetta were able to provide you with an enjoyable buying experience. We want congratulate you on your new purchase, and we hope to see you soon for service. We wish you the best. Happy driving, RBM of Alpharetta

We can't say enough about our wonderful experience...

We can't say enough about our wonderful experience purchasing our new SUV from Dan Berry. He is such a nice guy, very easy to work, and extremely knowledgeable and professional. This was by far the best experience we have had buying a new automobile, thanks to Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dcurl. We are thrilled to hear that Dan provided a wonderful buying experience on your visit to RBM of Alpharetta. We do all that we can to make the buying experience as knowledge, and professional as it can be. If there is anything we can do in regards to your new SUV, please let us know. We would love to help in any way that we can. Happy driving! Sincerely, RBM of Alpharetta

So wonderful fixed everything in great 👍 timely manner....

So wonderful fixed everything in great 👍 timely manner. Kim knee the car and even recommending I fix a 79 dollar problem that would have been a nightmare for me ✅👍👊 thanks 🙏🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Mermaidmountainproperty. We want to thank you for taking the time to share your experience with us. We are thrilled to hear that Kim provided high quality you deserve. We wish you all the best, and we hope to see you again for service soon. Happy driving, RBM of Alpharetta

I received AMAZING service, and I am so happy with my new...

I received AMAZING service, and I am so happy with my new vehicle! Thank you, Mark Higgs (salesman), Ramona Razavi (financial services), and Elisabeth Sexton (product concierge)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Shari! We are so happy that Mark, Ramona, and Elisabeth were able to provide an amazing buying experience on your visit. Your complete satisfaction is our top priority. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

We purchased our new GLC300 from Jeff Twiggs. The entire...

We purchased our new GLC300 from Jeff Twiggs. The entire experience was pleasant, professional and easy. Jeff is very thorough, knowledgeable and polite, he walked us through the process from start to finish. I highly recommend Jeff Twiggs and RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Dhyancey! We appreciate you taking the time to share your excellent buying experience with Jeff. We want to congratulate you on your new GLC300, and if there is anything we can do in regards to your new purchase, please do not hesitate in contacting us. We would be more than happy to help with any concerns you may have. We wish you all the best, and we hope to see you soon for service. Happy driving, RBM of Alpharetta