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RBM of Alpharetta

(6,437 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Steve, my service advisor was superb. He took care of all...

Steve, my service advisor was superb. He took care of all my issues in a timely manner. All of the support staff in the service were courteous and very responsive to my needs and questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much wpaul81! RBM of Alpharetta truly appreciates the wonderful review, and we are delighted to hear that Steve took excellent care of you on your visit. We wish you all the best! Sincerely, RBM of Alpharetta

It is always a pleasure to work with Steve Byrd in the...

It is always a pleasure to work with Steve Byrd in the service department. He took care of everything in a timely manner. Thanks to RBM. I appreciate your courtesy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much CyndyK! We're happy to hear that Steve could provide you with a superb service experience. Thank you for your time and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

I had excellent service from David Wang at RBM of...

I had excellent service from David Wang at RBM of Alpharetta! He was on top of everything and made the process easy. I will definitely buy from David in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you George for the wonderful review. We are pleased to hear that David took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Love working with Bill on finding the right car!

How car buying should be! It was 5pm on Friday when we decided to look at cars, we texted Bill and he said come on over! He was patience and listened to what I wanted. I couldn't believe we found it and bought it that night! He made it easy and also helped me find a great car. I was thrilled about at the price too. We will continue to buy cars from Bill and consider him a trusted friend now. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much lisa! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Bill could provide you with a professional, and engaging buying experience. Your complete satisfaction is our most important consideration, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Shopping for a pre owned car

Love our new car and the buying experience was fun and easy! Thanks Bill for continuing to take such great care of us! We will continue to buy from RBM Alpharetta and Bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for your patience Jeff! I was not sure about...

Thank you for your patience Jeff! I was not sure about the color, but you won me over. You made the purchase process easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Exceptional Service Provided by David!

David Wang was a great Sales expert. Super knowledgeable about the product, and extremely professional. I would highly recommend seeking him out a Sales Advisor if in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Laura Rackley, thank you for taking the time to share your thoughts with us. We are ecstatic to hear that David provided you with a professional and engaging buying experience. Your complete satisfaction is our top priority. Sincerely, RBM of Alpharetta

Outstanding service. Reza and Lisa were a pleasure to...

Outstanding service. Reza and Lisa were a pleasure to work with and very professional. First class from start to finish. I will work with them in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you Tyler.wilson87! We thank you for your business and your kind words about RBM of Alpharetta. We hope that Reza, Lisa and the rest of our team can continue to delight you. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! RBM of Alpharetta

Jeff and the team at RBM we’re great. They were very...

Jeff and the team at RBM we’re great. They were very helpful and went above and beyond to ensure the buying experience was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, rickymaxwell, for the kind words about RBM of Alpharetta! We are delighted to hear that Jeff took excellent care of you during your visit, and we congratulate you on your new car! We look forward to seeing you again for service. Sincerely, RBM of Alpharetta

RBM of Alpharetta has unmatched customer service and...

RBM of Alpharetta has unmatched customer service and courtesy for their customers, whom are treated as a family. I'm always impressed by the attention that is paid to every detail of the experience. Thanks for all you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Lisa for the kind words about RBM of Alpharetta. We're delighted to hear that our team took excellent care of you and made you feel welcomed at every visit. Your complete satisfaction is paramount to us, and we congratulate you on your new car! Sincerely, RBM of Alpharetta