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RBM of Alpharetta

(6,436 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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First Class experience from the start! John Sauer...

First Class experience from the start! John Sauer provides exceptional service and exudes professionalism and knowledge. Would recommend this dealership and John without hesitation. Great Job John and Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Jessetreadwell. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Steve Byrd always handles my service requests...

Steve Byrd always handles my service requests professionally and in a timely matter. He is always attentive to my cars needs. He makes sure i have a loaner when

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business afp4014! We hope that Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

Great car buying experience

We live in Tupelo, MS and dealt with John Sauer of RBM mostly on the telephone and internet. I found him and the dealership to be open and honest in all aspects of our auto purchase. Recommend highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you gary for the wonderful review. We are pleased to hear that John was able to provide you with the high quality buying process you deserve. We appreciate you taking the time to share your experience with us! Happy driving. Sincerely, RBM of Alpharetta

Mr. Rosales’s

A class service, Reza Azizi is such a great salesman and experience in the Mercedes industry, helpful and knowledgeable with all models and goes above and beyond, makes the buying experience very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very helpful and informative

David Wang was very helpful and informative when we purchased a new car. He was honest about what options/extras were worth the additional cost and what was not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very helpful and informative

David Wang was very helpful and informative when we were purchasing a new car. He was honest about what options/extras were worth the value and what was not. He was also very patient as we had our twin boys with us when we purchased the vehicle. I would highly recommend David,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much betsyd6! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that David took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

A very warm welcome, with a friendly atmosphere, our...

A very warm welcome, with a friendly atmosphere, our outstanding salesman went above and beyond making the process of purchasing the car comfortable, answering all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you nbct234. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

I purchases 4 cars from RBM. I always experienced...

I purchases 4 cars from RBM of Alpharetta.. I always experienced excellent services with everlasting memories. Jeff was extremely knowledgeable as he shared his skill set assisting us with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

Great experience!

Terri and Lisa made us feel comfortable and special during the entire car buying experience!. I would recommend this dealership to anyone looking for a quality car and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Kagan made our experience of buying a car very pleasant.

Our experience of shipping for our car was very pleasant at RBM of Alpharetta. Kagan Scott made it possible as he was very professional, patient as well as knowledgeable of all cars while deciding. Tom Ahern was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, james.tasich We are thrilled to hear that Kagan provided you with the high quality buying experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta