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RBM of Alpharetta

(6,437 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Kagan made our experience of buying a car very pleasant.

Our experience of shipping for our car was very pleasant at RBM of Alpharetta. Kagan Scott made it possible as he was very professional, patient as well as knowledgeable of all cars while deciding. Tom Ahern was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, james.tasich We are thrilled to hear that Kagan provided you with the high quality buying experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Great no pressure environment

I recently purchased a used BMW from RBM of Alpharetta. Everyone we came in contact with was very polite and did not judge or pressure us which made our experience a very pleasurable one. Since this was a used vehicle, they were up front in informing their expectations and ensured I was aware of the lack of warranties that came with the vehicle, and even encouraged me to have the car checked by my preferred mechanic or shop. When my sales advisor Andy was away from the office his colleague (Reza) immediately stepped in and ensured the process was seamless. Once the price was agreed, there was again no added pressure for any other services or surprises. Andy was very easy to work with and helped accommodate every reasonable request we had. Buying a vehicle is usually a stressful process in itself, but when you have a dealer that treats you with respect and integrity, it certainly helps make it an enjoyable and memorable purchase. Thanks to Andy, Reza and Lisa for a very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Amar67 We are thrilled to hear that Reza, Andy and Lisa provided you with the high quality buying experience you deserve! Your complete satisfaction is our priority, and we thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Great experience!

Terri and Lisa made us feel comfortable and special during the entire car buying experience! I would recommend this dealership to anyone looking for a quality car and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you ewilliamsiii85. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Terri and Lisa could provide you with a great experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Kagen made our purchase EASY and TIME EFFICIENT. He had...

Kagen made our purchase EASY and TIME EFFICIENT. He had all of the paperwork ready and the car on the showroom floor (ready for delivery) BEFORE we had ever met him or visited the dealership. It was so easy. Shopped 8 dealers and this was the best price and we had SUPERIOR service. Thanx again Kagen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Steve Pennington! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kagan took excellent care of you during your visit, and we congratulate you on your new car! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Sincerely, RBM of Alpharetta

phcant

Our experience at RBM of Alpharetta was very positive. Our salesman, Vadim Russu guided us through the process which resulted in us getting a great car at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Our experience at RBM of Alpharetta was very positive....

Our experience at RBM of Alpharetta was very positive. Our salesman, Vadim Russu, was very helpful in helping us select our vehicle. The purchase went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Phcantrell. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Steve Byrd at RBM of Atlanta was prompt and took care of...

Steve Byrd at RBM of Atlanta was prompt and took care of the service I needed on my car very well. Excellent service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Bill for your business! We hope that Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Happy Driving. Sincerely, RBM of Alpharetta

Great Car Buying Experience

Our pre-owned car buying experience was excellent! Our salesperson, John Sauer did an awesome job answering our questions and making sure our buying experience went smoothly and without any delays. Ramona Razavi also did an amazing job finishing the sale with the required paperwork. This was truly the easiest car purchase we have ever been involved with. Thanks RBM of Alpharetta for exceeding our expectations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you PJ57 for the wonderful review! We are pleased to hear that John and Ramona took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Top Notch Customer Service

Fantastic service staff from initial welcome thru final exit. Personable and knowledgeable individuals who are focused on excellent customer service and getting the car serviced right the first time. Kim Cates has been managing the service of our multiple Mercedes for over 10 years. She is always responsive, thorough, and knows the vehicles inside and out. She takes time to build a relationship with her customer and the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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"One of the best car buying experiences"

I recently purchased a used vehicle from RBM of Alpharetta and it was a very pleasant experience. I was looking for a particular vehicle and found one at this dealership, I contacted Bill Favini thru an online chat with the dealership and was in my vehicle within hours. Bill made the process so easy and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you latasha.white! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Bill could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta