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RBM of Alpharetta

(6,438 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Exceptional service!!!

Special thanks to Vadim Russu and RBM of Alpharetta for helping my wife finding and purchasing her dream car. Believe me when I saw this we are by no means easy to buy customer, but could no say no to this team. The level of service you get from the get-go is phenomenal. Vadim/RBM, thanks for an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Ikramz7. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Service

Convenient location always great service with a loaner car Kim is awesome! Prices are average for Mercedes dealerships I would recommend RBM Alpharetta to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, missy! We are thrilled to hear that Kim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Awesome experience!

From the moment I walked into the dealership, I was pampered. I was introduced to John Sauer when the sales agent I was to meet (Rich) was delayed with another client. John is incredibly knowledgeable about all aspects of Mercedes vehicles. As I test drove a C300 sedan, he shared insights about the car that made me want a new Mercedes even more. He truly listened to everything I expressed, and in no time, John was able to limit my selections down to three vehicles. I bought one of them because it was exactly what I wanted. He nailed it. Rich continued to assist with the sale, though it was John that sold me on the vehicle. Professional, attentive, and passionate about his work. This was such a pleasant experience from beginning to end. Both Rich and John are great at what they do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you DiamondLil. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich and John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Buying a new car stress free.

Working with Vadim Russu was one of the best and stress free car buying experiences I've had. Vadim and RBM of Alpharetta you have a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you JohnR! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Steve Byrd has always been so helpful with service of...

Steve Byrd has always been so helpful with service of car. He always explains everything that will be done and the cost. Always goes over and beyond for me. Highly recommend him. Thanks Steve !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you gffcathy. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Steve provided you with the high quality service you deserve. Your 100% satisfaction is our priority, and we do what we can to make each experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

John has sold me 2 cars. I met him three years ago when I...

John has sold me 2 cars. I met him three years ago when I bought my GLC 300 coupe. He is honestly the best car sales person I have ever worked with. He is real and gets you the lowest price from the beginning and doesn’t play all those stupid games like most of them do. He cuts right to the chase and make the car buying process so simple. When my lease was up I immediately reached out to John and it was just as simple as the first time. I could go on and on about John. Look no further, you found your guy! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your continued loyalty and business! We hope that John and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

If you want stellar service, please see Steve. He will...

If you want stellar service, please see Steve. He will keep your Mercedes in pristine condition. His professionalism will keep me coming back to Alpharetta even though there are closer dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much MercedesGirl! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve provided you with the high quality service you deserve. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta Sincerely, RBM of Alpharetta

Wonderful car and buying experience.

Very pleasant buying experience. Everything went very smoothly. Purchased an SL 450. Cannot speak more highly of this car. I really don't want to stop driving it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank youmarshallrhodesfox for the wonderful review. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. If there is anything we can do with regards to your new SL 450, please, let us know. Sincerely, RBM of Alpharetta

I always service my Mercedes at this location. Quick,...

I always service my Mercedes at this location. Quick, high quality service, attention to details, great professionals. Special thanks to service advisor Andrei Bucatari who always goes an extra mile for a client.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Galyna! We are thrilled to hear that Andrei provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Awesome experience

My wife and I bought a CPO E300 from RBM today. Jeff Twiggs was our advisor. He was very patient with us and listened to our questions and answered them completely. He is very personable and easy to work with. We definitely recommend RBM and ask for Jeff when you go in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Lane P for the wonderful review. We are pleased to hear that Jeff took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta