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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Absolute pleasure

fantastic customer services overall and "can do" attidude from Ron Delvalle my sales representative . I got the vehicle before expectation date even though Ron had some private commitment to attend to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent sales experience

My wife and I told David what we were looking for. He went right to work and found what we were looking for.We were very pleased with our sales experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service

Great dealership and Great sales!They are friendly and professional. I bought 2015 GLA-250,I love and enjoy it. If my friends want to buy a new car, I will recommend them come to this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Top notch customer care

Purchased my first Mercedes from RBM of Alpharetta. From the initial appointment, through delivery of the vehicle and follow up communication, RBM of Alpharetta has gone out of their way to make sure I was satisfied and happy with my purchase. I would like to thank Ramona Razavi, Tom Ahern and Dianne, but especially Derrick Wynn who worked with me to ensure I got the vehicle I wanted. The communication did not end when I drove out of the dealership as I received videos and had another walk through regarding additional questions about operations of the car. Job well done! I would recommend RBM of Alpharetta to anyone looking to purchase a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Great Experience

Second time we have purchased a Mercedes at RBM from our salesperson Schaffer " Champ" Cheek. We are hooked. Easy transaction great service 5 stars on everything. We will never drive anything else or go to any other dealership. Thank You, Rick & Suzanne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great professional service

Being new to USA, I was looking for a car. After visiting several dealers and shopping several brands, I ended up driving past Mercedes Alpharetta. I was warmly welcomed and dealt with respectfully and professionally. Moreover, they were the only company that I visited that was flexible enough to work with my credentials to get over the credit rating problem that you are facing when you are new to the USA. Great help and a dream car. Thanks Ron Delvalle And Tina for all the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My first Benz

Order my GLC 300 4 magic due to options I wanted, Michael Pietrzak checked production schedule and it would not be built until December, Mike checked the schedule and found other cars dealers that already had scheduled with earlier production dates, Mike and the RBM staff negotiated a dealer trade which put their scheduled car onto me, Mike worked on this project for over a week and he came through. I will say if you are buying a new or used car RBM is the place to go, modern and up to date dealership with great people, it makes buying a Mercedes an exciting experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had the Best Experience Purchasing a New Car

My wife and I had a great experience from start to finish during our recent new vehicle purchase at RBM of Alpharetta. We worked with Mr. Vadim Russu who was very knowledgeable, patient and friendly. There was no high pressure sales tactics or any other 'sales games'. Mr. Russo made this purchase the easiest and best experience we ever had when buying a luxury vehicle. We will definitely return and work with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Terrific Experience!

From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove 25 miles to the dealership to buy our E350 Pre-certified car. We have dealt with several Mercedes dealerships over 30 years and RBM Alpharetta was just "Terrific" from beginning to end. Neil, the sales manager, and Tom in Finance were very efficient and professional. We enjoyed the experience completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with RBM and particularly with Dan Berry.

I would highly recommend RBM to anyone interested in purchasing a Mercedes. Dan Berry was a pleasure to work with as well as everyone else involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.