Reviews
Absolute pleasure
fantastic customer services overall and "can do" attidude from Ron Delvalle my sales representative . I got the vehicle before expectation date even though Ron had some private commitment to attend to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales experience
My wife and I told David what we were looking for. He went right to work and found what we were looking for.We were very pleased with our sales experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Great dealership and Great sales!They are friendly and professional. I bought 2015 GLA-250,I love and enjoy it. If my friends want to buy a new car, I will recommend them come to this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch customer care
Purchased my first Mercedes from RBM of Alpharetta. From the initial appointment, through delivery of the vehicle and follow up communication, RBM of Alpharetta has gone out of their way to make sure I was satisfied and happy with my purchase. I would like to thank Ramona Razavi, Tom Ahern and Dianne, but especially Derrick Wynn who worked with me to ensure I got the vehicle I wanted. The communication did not end when I drove out of the dealership as I received videos and had another walk through regarding additional questions about operations of the car. Job well done! I would recommend RBM of Alpharetta to anyone looking to purchase a Mercedes Benz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Great Experience
Second time we have purchased a Mercedes at RBM from our salesperson Schaffer " Champ" Cheek. We are hooked. Easy transaction great service 5 stars on everything. We will never drive anything else or go to any other dealership. Thank You, Rick & Suzanne
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great professional service
Being new to USA, I was looking for a car. After visiting several dealers and shopping several brands, I ended up driving past Mercedes Alpharetta. I was warmly welcomed and dealt with respectfully and professionally. Moreover, they were the only company that I visited that was flexible enough to work with my credentials to get over the credit rating problem that you are facing when you are new to the USA. Great help and a dream car. Thanks Ron Delvalle And Tina for all the great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first Benz
Order my GLC 300 4 magic due to options I wanted, Michael Pietrzak checked production schedule and it would not be built until December, Mike checked the schedule and found other cars dealers that already had scheduled with earlier production dates, Mike and the RBM staff negotiated a dealer trade which put their scheduled car onto me, Mike worked on this project for over a week and he came through. I will say if you are buying a new or used car RBM is the place to go, modern and up to date dealership with great people, it makes buying a Mercedes an exciting experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had the Best Experience Purchasing a New Car
My wife and I had a great experience from start to finish during our recent new vehicle purchase at RBM of Alpharetta. We worked with Mr. Vadim Russu who was very knowledgeable, patient and friendly. There was no high pressure sales tactics or any other 'sales games'. Mr. Russo made this purchase the easiest and best experience we ever had when buying a luxury vehicle. We will definitely return and work with him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific Experience!
From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove 25 miles to the dealership to buy our E350 Pre-certified car. We have dealt with several Mercedes dealerships over 30 years and RBM Alpharetta was just "Terrific" from beginning to end. Neil, the sales manager, and Tom in Finance were very efficient and professional. We enjoyed the experience completely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with RBM and particularly with Dan Berry.
I would highly recommend RBM to anyone interested in purchasing a Mercedes. Dan Berry was a pleasure to work with as well as everyone else involved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car