Skip to main content

RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome experience

David Wang always finds the best alternatives to ensure you are satisfied and obtain the vehicle you were seeking. Very easy transaction in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Reba has helped with the purchase of my first Benz C300 2016

Recently I bought my car from RBM Of Alpharetta - Mercedes-Benz dealership. I worked with Reza Azizi and bought C300 2016 model. He is very thorough and knowledgeable. I switched from BMW to Benz for the first. I knew all the great things about Benz within in one hour of the time I spent with Reza. What a car buying experience and I really love my car and the dealership. He went above and beyond. He was very informative but never pushed for anything. He helped me to select my car , configured to my wish. I am so happy and the overall experience is great. Ask for area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

I recently leased a S class and the entire experience was excellent. Rbm, and Ramona Razavi specifically, was fantastic. No pressure, a fair deal on the car, tirelessly worked to get the exact color and features I wanted.......all in a very responsive, open and friendly manner. One of the best car purchasing/leasing experience I have ever had. The pickup was fast, well organized and they took all the time to take me through all the features. A great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales Consultant

Bill Winslow made my car shopping experience a truly wonderful experience. I appreciate the time he took with me and never felt pressured or hurried to make a decision. I bought a preowned vehicle and he let me take the car overnight to have it checked out independently. The folks at RBM Alpharetta are top notch. If you are looking for a Mercedes Benz this should be your first and only stop. Happy car shoppers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

"Exceptional customer service"

We've just purchased our E-350 last weekend from Ramona Razavi at RBM of Alpharetta, We are very impressed with the level of service we received. She was very patient, knowledgeable and showed us many cars and walked us through the different options that come with the car. She did everything from selling the car to final walk through on delivery. Ramona made the transaction enjoyable and stress free. We will definitely recommend Ramona to all of our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional and easy car-buying experience

I worked with Kyle Edson at RBM of Alpharetta and, as a first-time Mercedes owner, I appreciated the way that Kyle found the right car to fit our needs. The process went very smoothly and everyone was so easy to deal with. Diane also did a great job showing us all the neat features on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent customer service

The whole team was extremely helpful in helping me choose what kind of car would best suit me, as well as find a good price that fit within my budget. Everyone was great- Ron, Neil, Sharon and Diane to name a few. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great!

Everything went flawlessly. Treated great! Would recommend dealership without reservation. Actually kept travelling from Buckhead to Alpharetta because I liked my first experience with them so well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RBM Alpharetta is simply the best!

Just took delivery of my 5th Mercedes from RBM Alpharetta, and my sales professional,Bill Winslow, was a pleasure to work with. I have visited other dealerships,but RBM's professionalism and people will keep me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

This was my first time purchasing car from RBM. David and Warren made it very easy for me to choose my car by explaining the condition and very friendly environment .I completely satisfied and highly recommend RBM to the people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.