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RBM of Alpharetta

(6,458 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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The best of the best

The best possible car buying experience possible at today's market. All staff was very professional, especially Kyle Edson. His professional services and expertise lead us to purchase our first Benz. Thank you Kyle!!!!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time Mercedes purchase at RBM of Alpharetta

My previous Jaguars had set a high bar in satisfaction. My experience with Derrick Wynn surpassed my expectations and I love my new Mercedes Benz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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First Class Service

Wow! Talk about a smooth buying experience and PROFESSIONAL attention to details! Even my subdivision sticker was removed from my trade in and put in the proper place on my new vehicle...without me even asking or noticing it getting placed! This is just an example of how to be treated with first class service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience!!

Derrick Wynn is an outstanding salesperson and made it worth the trip! I have several friends located in and around Atlanta and will definitely recommend him. Thanks again!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

It is 10:30 at night. Just hit a pot hole at exit 11 on 400. Have just called AAA. A car stops that late at night. A gentleman approaches and offers to help. It is Mr. Bill Peek. That late at night he goes to the store. RBM of Alpharetta. He makes sure I get in and car is parked safely. He has got a loaner car ready for me to save me time. What a great person. Such professionalism and care. What else can one ask for. In Sales, Ramona Razavi has been a professional and caring. In service, Teresa Cox has always been caring and knowledgable. I have told many about this location and the great experience(s) I have had here. Recommended. 5 Star. Kami Pyvand Realtor 678-665-1211

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Experience

Bill is so easy to deal with and the process was simple. Really nice people to deal with. I really did not intend to purchase a car that day, but the deal was good and the car was exactly what I wanted .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Dealership and People

Derrick Wynn and the rest of the team at RBM were great to work with. They provided exceptional customer service, were responsive and accommodated all of our needs. I highly recommend RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best Decision Made!

Can't say enough about the great experience we had at RBM of Alpharetta! Working with Fabian was a pleasure. From the beginning to end he never missed a step...ensuring we were informed and well educated on our selection. As current BMW and Audi owners we never imagined a switch to Mercedes but with Fabian's knowledge it was an easy switch and the BEST decision made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The entire experience was delightful and easy.

The entire dealership was very helpful. Scheaffer was very helpful during the entire process. The financing was the easiest I have ever been through with Lisa. I will definitely be giving this dealership and these individuals my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service and effort to find the right deal

Kyle Edson went above and beyond to show us all of our lease options, and treated us with the kindness of friends rather than as customers. He truly cared about finding the car and the lease that made the most sense for us with honesty and transparency. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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