Reviews
The best of the best
The best possible car buying experience possible at today's market. All staff was very professional, especially Kyle Edson. His professional services and expertise lead us to purchase our first Benz. Thank you Kyle!!!!.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time Mercedes purchase at RBM of Alpharetta
My previous Jaguars had set a high bar in satisfaction. My experience with Derrick Wynn surpassed my expectations and I love my new Mercedes Benz!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Class Service
Wow! Talk about a smooth buying experience and PROFESSIONAL attention to details! Even my subdivision sticker was removed from my trade in and put in the proper place on my new vehicle...without me even asking or noticing it getting placed! This is just an example of how to be treated with first class service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!!
Derrick Wynn is an outstanding salesperson and made it worth the trip! I have several friends located in and around Atlanta and will definitely recommend him. Thanks again!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
It is 10:30 at night. Just hit a pot hole at exit 11 on 400. Have just called AAA. A car stops that late at night. A gentleman approaches and offers to help. It is Mr. Bill Peek. That late at night he goes to the store. RBM of Alpharetta. He makes sure I get in and car is parked safely. He has got a loaner car ready for me to save me time. What a great person. Such professionalism and care. What else can one ask for. In Sales, Ramona Razavi has been a professional and caring. In service, Teresa Cox has always been caring and knowledgable. I have told many about this location and the great experience(s) I have had here. Recommended. 5 Star. Kami Pyvand Realtor 678-665-1211
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Bill is so easy to deal with and the process was simple. Really nice people to deal with. I really did not intend to purchase a car that day, but the deal was good and the car was exactly what I wanted .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership and People
Derrick Wynn and the rest of the team at RBM were great to work with. They provided exceptional customer service, were responsive and accommodated all of our needs. I highly recommend RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Decision Made!
Can't say enough about the great experience we had at RBM of Alpharetta! Working with Fabian was a pleasure. From the beginning to end he never missed a step...ensuring we were informed and well educated on our selection. As current BMW and Audi owners we never imagined a switch to Mercedes but with Fabian's knowledge it was an easy switch and the BEST decision made!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The entire experience was delightful and easy.
The entire dealership was very helpful. Scheaffer was very helpful during the entire process. The financing was the easiest I have ever been through with Lisa. I will definitely be giving this dealership and these individuals my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and effort to find the right deal
Kyle Edson went above and beyond to show us all of our lease options, and treated us with the kindness of friends rather than as customers. He truly cared about finding the car and the lease that made the most sense for us with honesty and transparency. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car