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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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The entire experience was delightful and easy.

The entire dealership was very helpful. Scheaffer was very helpful during the entire process. The financing was the easiest I have ever been through with Lisa. I will definitely be giving this dealership and these individuals my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience!!!

Fabian was amazing through the whole experience! He stayed in constant contact with me during the whole time. I would highly recommend him and RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

An Excellent Experience

Andy Sayers made our car buying experience an absolute delight. He was professional in every manner. He was there to answer questions but not to put any pressure on us. I would most definitely buy a car from him again. In fact, we would have a difficult time going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

At no time did we experience any high pressure to make the purchase. On the selling price they met us more than half way to make the deal we wanted on the vehicle we wanted. The service area made sure we were completely satisfied as well. A "Great Experience" in every department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks RBM of Alpharetta & David Wang

Thanks to David. He had good knowledge about the cars and helped me choose the right vehicle for my budget I am very happy with the purchase. He is patient and helpful and never force you to choose. This is the best buying experience I had in a long time. He made the entire buying process smooth and painless. Thanks to David (Sales) and Lisa (Finance). I strongly recommend David Wang @ RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kyle Edson, RBM of Alpharetta

To whom it may concern: Kyle Edson of RBM of Alpharetta was/is a very good sales rep; He was professional and courteous at all times; He also drove/delivered the new car slk 300 to me; He made sure that I didnt have any issues from finance to pricing; great experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Refreshing experience

Sheaffer Cheek with his truthful approach and his fairness to all concerned in making a deal for our purchase of our 2016 airstream has established the good will and friendship that will endure in making RBM our dealership for service. The overall experience has made it beneficial to all concerned. Sheaffer was always responsive to our many questions over the last couple of months as we were looking for the perfect RV to meet our needs. We would highly recommend Sheaffer to anyone looking to purchase a Mercedes be it a auto or RV, he is very knowledgeable and knows his product well. James & Susan Vlass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very easy...

Warren was very easy to work with and made the car buying experience a good one. He had everything set up for me with the finance department so the whole process took about 20 minutes. I appreciate his follow up as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

CALL BILL WINSLOW

Call Bill Winslow if you want an excellent deal on a great Mercedes-Benz and drive out the door in the time it takes them to detail the car and fill the tank up for you. Bill made buying our first Benz so easy we came back over the weekend and drove our second one out the door within an hour. Bill is a true professional, knows his cars and is a lot of fun to work it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best of the best.

The best possible car buying experience at RMB. We had (me and wifey) a blast buying our Benz. All employees where friendly and treated as like a family,especially Kyle Edson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.