Reviews
Reza has again gone above and beyond!
Thank you Reza for once again taking the time to make sure we had a wonderful experience purchasing our vehicle. I will always recommend you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Reza made the entire sales transaction a breeze. He was very professional and curtious. I would recommend Reza to everyone who wants to purchase a vehicle at RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Out of town internet search. As advertised and seamless.
As a car lover, I tend to change cars every 2-3 years. I usually start my search with cargurus and research different car types and models online. Buying a used and certified vehicle is important for me to get a great vehicle at a price that works for me and is under warranty. After weeks of extensive searching and sending out feelers to multiple dealerships, I found Ron at RBM of Alpharetta. He spoke my language and shared my enthusiasm without any salesman pressure. After making a preliminary decision, my wife and I traveled to Atlanta and were very well received at the dealership. Since we were out of town buyers, all of the preliminary financing, estimates, etc. were done by phone, email and text. It was a relief to find that there no surprises upon arriving at the dealership. Finalizing the deal was quick and pleasant and I was impressed with the staff and especially my salesman, Ron Delvalle. Thanks again. Grant
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Experience
I had an excellent car buying experience at RBM of Alpharetta. George Timmes was so wonderful to work with. He was professional, knowledgeable and extremely helpful. He worked to understand my needs and ensured they were met in the best possible way. I am a very happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer and dealership!
I went over to RBM of Alpharetta and had such an amazing experience all because of one man! Bill Favini has been the best person to deal with and has always been reasonable. He does a fantastic job and is very knowledgable of all the cars. To date I have bought 3 completely different cars from RBM of Alpharetta and all from Bill! If you go to RBM of Alpharetta you have to go see Bill! I will definitely be back and would recommend everyone to go see Bill and company over at RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
The car buying experience at RBM of Alpharetta was wonderful. All the information on several different car deals were clearly explained. We are very happy with the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience- Andy Sayers
Andy, My husband and I want to thank you for the professional manner in which you assisted us in the purchase of the GLE 350, which I will be driving. This was the second time you assisted us in a Mercedes Benz purchase and we will certainly come to you again when we are in the market. You were extremely fair in the price offered for our trade-in and in the price negotiated for the GLE 350. What impressed us the most was the time you took to make sure I became familiar with the many wonderful features the vehicle offers. Your consideration shown when I picked up the vehicle in having it displayed on "the red carpet" was a nice touch. You truly made this a pleasant buying experience and I certainly appreciate it. MarySue Owens
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Amazing Buying Experience!!!!!"
I had the most amazing buying experience ever. I went to RBM of Alpharetta and Ramona Razavi was the best. Her pleasant personality and professionalism set her above the rest. Let me first admit I was a little intimated at first pulling up to a Mercedes Benz dealership to finally make a purchase. I was blown away at how quick and easy the whole process was, God has truly shown me favor. I was also given a tour of this awesome dealership and I felt like royalty, this is an experience I will never forget. Romona went above and beyond to make my first Benz experience an unforgettable one, and she achieve that goal. Sharon in finance also help to make this process easy brezzy she was patient and explained everything in detail. I did not feel any added pressure to make a purchase. I love you RBM of Alpharetta. Now I own a amazing Benz convertible that I love, love, love.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
I love my new Mercedes and the company I purchased it from! The only thing better than the actual car was the amazing service that I received from RBM Alpharetta. They strive to be perfect and they are. I never felt pressured to buy but I got all the information I needed to make a great decision. From the very first glance of the car to driving it home for the first time, I felt like I was given the best customer service possible. They are simply exceptional. Dan Berry is the utmost professional, giving you the knowledge you need to make the decision that is right for you. Also once you purchase your Mercedes, Diane Evans is the best teacher, showing you all of the cool things your new car can do! I just loved the whole experience.
Great Experience
We bought a new GLE350 and our sales rep David Wang made the whole experience very easy. He was very honest and extremely helpful. If you are in the market for a new Mercedes, please ask for him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car