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RBM of Alpharetta

(6,420 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Reza has again gone above and beyond!

Thank you Reza for once again taking the time to make sure we had a wonderful experience purchasing our vehicle. I will always recommend you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Reza made the entire sales transaction a breeze. He was very professional and curtious. I would recommend Reza to everyone who wants to purchase a vehicle at RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Out of town internet search. As advertised and seamless.

As a car lover, I tend to change cars every 2-3 years. I usually start my search with cargurus and research different car types and models online. Buying a used and certified vehicle is important for me to get a great vehicle at a price that works for me and is under warranty. After weeks of extensive searching and sending out feelers to multiple dealerships, I found Ron at RBM of Alpharetta. He spoke my language and shared my enthusiasm without any salesman pressure. After making a preliminary decision, my wife and I traveled to Atlanta and were very well received at the dealership. Since we were out of town buyers, all of the preliminary financing, estimates, etc. were done by phone, email and text. It was a relief to find that there no surprises upon arriving at the dealership. Finalizing the deal was quick and pleasant and I was impressed with the staff and especially my salesman, Ron Delvalle. Thanks again. Grant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Experience

I had an excellent car buying experience at RBM of Alpharetta. George Timmes was so wonderful to work with. He was professional, knowledgeable and extremely helpful. He worked to understand my needs and ensured they were met in the best possible way. I am a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealer and dealership!

I went over to RBM of Alpharetta and had such an amazing experience all because of one man! Bill Favini has been the best person to deal with and has always been reasonable. He does a fantastic job and is very knowledgable of all the cars. To date I have bought 3 completely different cars from RBM of Alpharetta and all from Bill! If you go to RBM of Alpharetta you have to go see Bill! I will definitely be back and would recommend everyone to go see Bill and company over at RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Experience

The car buying experience at RBM of Alpharetta was wonderful. All the information on several different car deals were clearly explained. We are very happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Buying Experience- Andy Sayers

Andy, My husband and I want to thank you for the professional manner in which you assisted us in the purchase of the GLE 350, which I will be driving. This was the second time you assisted us in a Mercedes Benz purchase and we will certainly come to you again when we are in the market. You were extremely fair in the price offered for our trade-in and in the price negotiated for the GLE 350. What impressed us the most was the time you took to make sure I became familiar with the many wonderful features the vehicle offers. Your consideration shown when I picked up the vehicle in having it displayed on "the red carpet" was a nice touch. You truly made this a pleasant buying experience and I certainly appreciate it. MarySue Owens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

"Amazing Buying Experience!!!!!"

I had the most amazing buying experience ever. I went to RBM of Alpharetta and Ramona Razavi was the best. Her pleasant personality and professionalism set her above the rest. Let me first admit I was a little intimated at first pulling up to a Mercedes Benz dealership to finally make a purchase. I was blown away at how quick and easy the whole process was, God has truly shown me favor. I was also given a tour of this awesome dealership and I felt like royalty, this is an experience I will never forget. Romona went above and beyond to make my first Benz experience an unforgettable one, and she achieve that goal. Sharon in finance also help to make this process easy brezzy she was patient and explained everything in detail. I did not feel any added pressure to make a purchase. I love you RBM of Alpharetta. Now I own a amazing Benz convertible that I love, love, love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service!

I love my new Mercedes and the company I purchased it from! The only thing better than the actual car was the amazing service that I received from RBM Alpharetta. They strive to be perfect and they are. I never felt pressured to buy but I got all the information I needed to make a great decision. From the very first glance of the car to driving it home for the first time, I felt like I was given the best customer service possible. They are simply exceptional. Dan Berry is the utmost professional, giving you the knowledge you need to make the decision that is right for you. Also once you purchase your Mercedes, Diane Evans is the best teacher, showing you all of the cool things your new car can do! I just loved the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

We bought a new GLE350 and our sales rep David Wang made the whole experience very easy. He was very honest and extremely helpful. If you are in the market for a new Mercedes, please ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.