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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Treated me like I was a VIP from start to finish

We actually found our car online and did business with them over email and phone. They were super to work with from the start. Professional, respectful, knowledgeable and just great people to do business with. We got a great price and they were responsive. Actually flew to Atlanta from Kansas City to take delivery on the car and drove it back. They arranged for a car to pick me up at the airport, had my car ready to go when I got there (and it was even more beautiful than the pictures) and greeted me like I was a VIP. Both the salesperson and the sales manager took time with me to make sure I was familiar with the car's features, had all the paperwork ready to go and handed me the keys for my drive home. They also followed up to make sure we were 100% satisfied and made it home safely. Can't say enough kind things about them and will definitely buy additional cars from them in the future - although I'm seriously in love with the one I got - it was worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Professional - Painless .

Ramona Razavi was great to work with through out this entire process. All personnel at the dealership were very professional and friendly. Finance process was painless and we were able to improve our interest rate with their help. Diane was very helpful teaching me about the various features of the car and how to use them . Very patient . All in all a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Warren made my car buying experience easy and pain free. I wasn't sure what I was looking for and explained to Warren what my parameters were and he listened and guided me. Great and informative guy. Superior service throughout this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

RBM of Atlanta was very helpful with our needs and questions all the way through the process. Kyle Edson was extremely cordial and his product knowledge was indeed thorough. Again, we do thank you for the great overall buying experience. We also would like to refer all our friends, relatives, neighbors and acquaintances to visit such a nice family oriented dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Superior Experience

Best car buying experience ever! Ron ,our salesman, was knowledgeable, friendly and helpful as were all the employees we dealt with at RBM. And the best part is Ron has gone the extra mile to answer our questions since our purchase. Diane our trainer was perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful!

Bill Winslow was wonderful and knowledgeable to work with. He helped me find the perfect car and I have enjoyed having it. I would go back to him again, and j would recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My first Mercedes-Benz

This is my first Mercedes-Benz and also my first Certified Pre-Owned automobile. It turned out to be a good buying experience! Knowledgeable, friendly and helpful personnel. We ended up driving out a certified pre-owned GLE 350 4MATIC (beautiful vehicle). After my initial conversations with Derrick over phone and email (thanks Derrick!), my experience went like this... - the appetizer was the test drive (thanks Ramona!) - the main course was the tedious negotiation :), trade-in and closing the deal (well handled by Ron and Neil - Thanks!) - the dessert was the demo and walk through of all the options by Pam (my son & wife liked it - thanks Pam!) - finally, the check (thanks Tom!) I would recommend my friends to RBM of Alpharetta...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Go see Fabian Tafur

My wife and I purchased our first Mercedes this weekend and Fabian made the process quick, easy, and seamless. I would definitely recommend this dealership and Fabian to anyone looking for a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealer worthy of carrying prestigious brand.

We were looking for a luxury SUV as our next family car. Our goal was to purchase our next car sometime in July 2016 so we started with RBM of Alpharetta just to check out the new models available. Right from the time, we stepped into the showroom, we were welcomed and offered great hospitality. The ambience at the dealershipis full of vigor and energy with awesome range of most of the Mercedes models. It was absolutely an enriching experience to have George helped and guide us through the entire process. He not only helped us choose the right vehicle for our family needs but also patiently answered all the questions and there was no pressure or push of any kind to purchase the car. George was more than willing to work with us to get us the car that has all the features we needed. Also we thought we have known everything about the model we were interested after seeing the YouTube videos but it's only after having the discussions with George, we came to know about many details that otherwise we never thought of. So thank you George for your help and honest feedback. We bought our first Mercedes GLC 300 and are very excited.We meaning me and my wife will highly recommend RBM for their great service, knowledge and focus on customer needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great experience!

From our initial conversation all the way through to my purchase of my C63 AMG, I couldn't ask for a better purchase experience. Andy Sayer, Neil Turry, Lisa Brennan and Pam Ciccateri couldn't have been more helpful or pleasant. I received answers to all of my questions in a professional manner and the whole process was completely amicable and without pressure to purchase. I will highly recommend RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.