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RBM of Alpharetta

(6,457 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Exceptional Buying Experience

It was a pleasure working with Bill and the team at RBM of Alpharetta on the purchase of my new C450. Although this was my 2nd Mercedes purchase, this was my first time working with Bill and the team at RBM of Alpharetta. Everyone were all smiles and very personable. I thank Bill and the team at RBM of Alpharetta for all their help in placing me in a new 2016 Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another Great Experience at RBM

This is my 3rd purchase at this dealership. They have a great team in both the sales and service departments. There is never any pressure. They treat their customers with an honesty and respect. I trust these guys to give me the best recommendations for my situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Professional and responsive

This was our second purchase from RBM Alpharetta. Our first purchase experience and the service excellence that followed meant RBM was definitely on our list when we considered our next purchase. This time we opted to order exactly what we wanted from the factory. Andy was candid and honest about the process, the timing, and really helped us select the options that were right for us. When some factory delays occurred, Andy and the team were diligent with their follow-up and candid about the vehicle status. When the vehicle was manufactured, Mercedes and RBM moved quickly to deliver our vehicle on our schedule. I like doing business with this RBM team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

3rd time working with RBM North

Great experience for the 3rd time. All good, across the board, from our sales representative, to the finance department, to the service and maintenance staff! Excellence!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mercedes C300 With David Wang

I purchased a C300 from David Wang this past week and it was such a great pleasure to do business with such an amazing dealership. David went above and beyond to help me get the car we've been looking for. It was such an easy experience and we know we will be back in the future because of this. Love RBM-North and David Wang! You should go see him for your next car! This is not just my first car from him, but my second and it will not be my last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome customer service!

Andy Sayers made my car purchase experience so easy! He was very knowledgeable, up-front, and very accommodating to my schedule. I would highly recommend doing business with him...although I am not a resident of Georgia, I will gladly make the trip to Alpharetta for my next purchase just so I can work with him. Thanks, Andy! Sharon Thompson was also very pleasant to work with and knowledgeable. The transaction moved very quickly...she had it together! Thanks, Sharon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

first class

My fiancee bought a new Mercedes with the expert assistance of Bill Favini, and when the transmission went out on my car and I had to buy in a hurry, he called Bill to the rescue and I am so glad. I did a ton of research anyway (that's my way) and in so doing I simply learned that Bill's recommendation of a CPO Mercedes C - class was on the money. I love my car!!!! It is gorgeous, drives well and is not stupidly over the top. Instead of spending money on bells and whistles I don't want or need, I got a luxurious, quality vehicle that drives superbly, and will last a long long time - at a great price - and I know it was a great price because I researched the heck out of it. In addition Bill has continued to make himself available to me when I have questions about anything. RBM offered the best prices in CPO Mercedes I could find anywhere in the Atlanta area, and Bill offers incredible, personable customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great, quick and easy car buying experience!

Fabian Tafur was very easy and great to work with. He genuinely showed a great interest in making the car buying experience as painless as possible and I truly appreciated his efforts throughout the entire process. Fabian was very knowledgeable about the model car that I was interested in and it showed in his work. Great overall car buying experience and I will go back to RBM of Alpharetta again in the future for my future car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Staff and incredible service

I have now purchased two cars from Fabian at RBM. He is quick to respond and makes you feel like family. There is never that dread or fear when dealing with this dealership and especially the staff. When you go ask for Fabian, you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful car Buying Experience

The entire team at RBS of Alpharetta was helpful, knowledgable, easy and pleasant to work with. I truly enjoyed my experience, which was effortless, painless and resulted in a very happy experience. I very much enjoy my new car and it was the most pleasant car buying experience that I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.