RBM of Alpharetta

I recently purchased a new 2015 GLK from RBM Alpharetta. This is the 3rd car I have purchased from RBM Alpharetta and they continue to provide a great buying experience. This purchase and the last purchase for my daughter were handled by Bill Winslow and Bill really did a great job. He not only located the exact vehicle I wanted but had it shipped quickly and worked out a delivery date/time to fit my extremely busy schedule and at a price lower than I expected to pay. If you’re like me and expect a company to earn your business, then I think you’ll be extremely happy with your experience at RBM Alpharetta and certainly with the level of customer service provided by Bill Winslow.

From my initial contact with Ramona, she guided me through the car buying process like a true professional. If I could, I would recommend her "Sales Person" of the year.

When looking for a new vehicle, my husband asked me to look at a Mercedes, as he is a loyal Mercedes owner, but I was skeptical. I finally went to his dealer, RBM of Alpharetta, to satisfy him and was quite impressed not only at the selection of the vehicles, but also with the high quality of service. I was greeted by David, who was extremely knowledgeable, answered all of my questions, which I had many of. He was patient and not your traditional "sales guy". After spending much time with us, I told him I needed to think about it and I expected your standard, "if you walk away the deal may not be available when you return" type of response. That was far from what happened. I did walk away, I thought about it and returned to purchase my first Mercedes. I am very happy with my purchase. They walked me through all of the features before I left RBM and I really loved the "white glove" service. I appreciated David's professionalism, great knowledge and the pride that he took in the service he provided.

We were looking for a luxury SUV to replace my 10-yr old Ford. We checked out the features on several vehicles by Different makers. Mercedes was the best. Bill was easy to deal with. We ordered the new 2016 GLE 300d. We got a GREAT price for my trade-in.

This is my first purchase with Mercedes Benz. First of all, I can't say enough wonderful things about Reza Azizi, my salesman. He was professional, very knowledgeable, patient, thoughtful and courteous with me. I was undecided on which model I wanted and he answered all my questions and requests with pleasure and ease. The purchase process was straight forward and very easy. I love the car and will definitely refer my friends to RBM of Alpharetta and to Reza! I'm sure this won't be my last purchase with them!

I had an outstanding experience purchasing a car in 2014 working with Bill Winslow. When I decided to explore the option of trading and upgrading, I knew there was only person that I would deal with and it would be Mr. Winslow. Bill did not disappoint, in fact I had an even better experience. The entire RBM Alpharetta team continues to impress. Well done.

I just recently took delivery of my new AMG GT S. I was invited to a private showing months ago,where I was able to speak with a factory rep. Later, my sales person,Bill Winslow, called to tell me they had just gotten in a GT S,and invited me back in to take a second look. I was reluctant to give up my SL 550, as it had been my favorite car of all time. But the more I read about the GT S, the more I wanted one,so I reserved the next slot. Everyone at RBM Alpharetta is always so friendly,from the receptionist to the business office, and I enjoy my relationship with Bill and the Sales Manager, Donnie Moore. I just happened to be at one of RBM's fun events, and Bill was on vacation. But I poked my head in Donnie's office to say hello, and he surprises me by telling me my car was in, fresh off the boat! He even took me in back,so I could see it, A couple of days later I got my professional orientation,as is their custom, and was out and on my way. I was contacted by Bill and the young lady that gave me the orientation, just to make sure I was enjoying my car and understood everything (and this car is very sophisticated). Mercedes is the only automobile I will drive. It's quality,safety,engineering, and performance keeps me a loyal customer. I have visited other Mercedes Dealers, and they are all very professional. But the people at RBM Alpharetta are simply the best!

Our experience was a positive one. We were given the freedom to look on our own first, our preferred method. Once we narrowed the choices, our sales team was great with any remaining questions and we got the car we wanted. A pleasant experience. If you are looking for a Mercedes. Go to RBM of Alpharetta. Ask for Ron, he will see you are treated well.

Thanks to Vadim for a great sales experience. This dealership is by far the best Mercedes dealership in GA, no pushing sales people and good prices. They were through from start to finish, highly recommended.

Our experience at RBM of Alpharetta was positive. I felt our sales person listened to our needs and helped guide us to a vehicle that met our needs. We never felt pressured during the sales transaction and are very pleased with the results.