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RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Very Professional!

From my initial contact with Ramona, she guided me through the car buying process like a true professional. If I could, I would recommend her "Sales Person" of the year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

We were looking for a luxury SUV to replace my 10-yr old Ford. We checked out the features on several vehicles by Different makers. Mercedes was the best. Bill was easy to deal with. We ordered the new 2016 GLE 300d. We got a GREAT price for my trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience from start to finish

This is my first purchase with Mercedes Benz. First of all, I can't say enough wonderful things about Reza Azizi, my salesman. He was professional, very knowledgeable, patient, thoughtful and courteous with me. I was undecided on which model I wanted and he answered all my questions and requests with pleasure and ease. The purchase process was straight forward and very easy. I love the car and will definitely refer my friends to RBM of Alpharetta and to Reza! I'm sure this won't be my last purchase with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My 4th and best Mercedes from RBM Alpharetta

I just recently took delivery of my new AMG GT S. I was invited to a private showing months ago,where I was able to speak with a factory rep. Later, my sales person,Bill Winslow, called to tell me they had just gotten in a GT S,and invited me back in to take a second look. I was reluctant to give up my SL 550, as it had been my favorite car of all time. But the more I read about the GT S, the more I wanted one,so I reserved the next slot. Everyone at RBM Alpharetta is always so friendly,from the receptionist to the business office, and I enjoy my relationship with Bill and the Sales Manager, Donnie Moore. I just happened to be at one of RBM's fun events, and Bill was on vacation. But I poked my head in Donnie's office to say hello, and he surprises me by telling me my car was in, fresh off the boat! He even took me in back,so I could see it, A couple of days later I got my professional orientation,as is their custom, and was out and on my way. I was contacted by Bill and the young lady that gave me the orientation, just to make sure I was enjoying my car and understood everything (and this car is very sophisticated). Mercedes is the only automobile I will drive. It's quality,safety,engineering, and performance keeps me a loyal customer. I have visited other Mercedes Dealers, and they are all very professional. But the people at RBM Alpharetta are simply the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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OUTSTANDING

I had an outstanding experience purchasing a car in 2014 working with Bill Winslow. When I decided to explore the option of trading and upgrading, I knew there was only person that I would deal with and it would be Mr. Winslow. Bill did not disappoint, in fact I had an even better experience. The entire RBM Alpharetta team continues to impress. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Thanks to Vadim for a great sales experience. This dealership is by far the best Mercedes dealership in GA, no pushing sales people and good prices. They were through from start to finish, highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RBM of Alpharetta

Our experience was a positive one. We were given the freedom to look on our own first, our preferred method. Once we narrowed the choices, our sales team was great with any remaining questions and we got the car we wanted. A pleasant experience. If you are looking for a Mercedes. Go to RBM of Alpharetta. Ask for Ron, he will see you are treated well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

RBM of Alpharetta

Our experience at RBM of Alpharetta was positive. I felt our sales person listened to our needs and helped guide us to a vehicle that met our needs. We never felt pressured during the sales transaction and are very pleased with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great buying service from David Wong

This was our family second time to buy a car from David Wong in RMB of Alpharetta. David is the one always has great patient, and he knows what product is right for his customers. As always we will come back to him for our next car! Thank you David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience

Dan Berry was such a gentleman and very professional. He made the experience such an enjoyable one. I love my new car and I would absolutely suggest that if you are looking for a Mercedes , go see Dan- first class all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.