Reviews
Best Service and personal
Thanks Fabian This is my second Sl I bought with you. Thanks for the professional services. I will recommend you to friends and family . Happy Holidays
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five star service
RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is one of the nicest people that I have ever met. He does not just sell me a car and leave me hanging...He makes sure I have a great service experience and takes very good care of me! I'm so grateful to Reza!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Five star class
RBM of Alpharetta is the best dealership I have ever been to. Everyone is so nice and friendly! This is my second Mercedes from this dealership and I will always go see my friend, Reza Azizi. He knows how to get things done, he's so accommodating, he's so nice. The buying process was quick and painless. I'm grateful to him for helping me to deal with my special circumstances.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and Fun experience
Working with Dan Berry was a pleasure. He shares a passion for cars as much as for working at RBM and it shows. He is outstanding in follow up and customer service out of this world. I must also mention that the whole experience was fun! I look forward to working with Dan for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional experience
We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important because we weren't shopping for a new car and the used car was a Ford, not a Mercedes. I couldn't have been more pleased with the experience. Everyone treated us with respect from our sales person to the manager and the financial manager. We got a great deal on a great car without any hassle. I'd go back and I will recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional Sales Staff that you can talk to.
My wife and I settled on a particular vehicle and started our internet search. I asked for information from three dealerships. Two responded via email but only Vadim Russu of RBM of Alpharetta called me to answer my questions and professionally guide me through negotiations. Vadim corresponded with me on my trade-in and we arrived at a fair price. We drove 370 miles to complete the sale and while we were at RBM of Alpharetta we were warmly welcomed and graciously assisted. The dealership that did not call us was only 26 miles from our home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Shopping Experience - worth the drive
After having my car totaled by a teenager who was texting and driving, I looked over three states for a replacement. A friend advised me to avoid Atlanta as it had been associated as a dumping ground for bad used cars and unsavory dealerships. However, I took a chance and found a Mercedes in immaculate condition online with RBM. I live in Columbia, SC and several things made me drive seven hours round trip. First, the dealership rating on several reputable sites was incredible with very impressive comments from folks. And Vadim (my sales rep) was professional and made the overall experience very satisfying. Once there, I was treated exactly the way I would expect - professionally and with great care. The dealership was immaculate, the management team met with me and took the time to say hello. If in the market again, RBM of Alpharetta would be my first choice even though I am over 225 miles away. David Salley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very efficient!
Our purchasing experience was great! The entire transaction was very easy and went smoothly. Ron Devalle showed us cars that met our criteria and we quickly made a decision. The amount given to us for our trade was reasonable and explained in detail by Ron and Neil Turrey. Sharon Thompson was quick and thorough with our paper work and Diane Evens did a great job in explaining the car's computerized operations. Wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 GLK
I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched several dealerships and found the exact car I wanted at RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Sales Experience
I was pleasantly surprised by the sales experience at RBM. My salespeson, Reza Azizi worked hard to get me the best deal possible and closed the process nicely by ensuring that my car was delivered when it was promised. I also received a great tutorial about the features of the car before driving it off the lot and for any questions post-purchase he has been responsive and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase