Skip to main content

RBM of Alpharetta

(6,459 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Best Service and personal

Thanks Fabian This is my second Sl I bought with you. Thanks for the professional services. I will recommend you to friends and family . Happy Holidays

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Five star service

RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is one of the nicest people that I have ever met. He does not just sell me a car and leave me hanging...He makes sure I have a great service experience and takes very good care of me! I'm so grateful to Reza!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Five star class

RBM of Alpharetta is the best dealership I have ever been to. Everyone is so nice and friendly! This is my second Mercedes from this dealership and I will always go see my friend, Reza Azizi. He knows how to get things done, he's so accommodating, he's so nice. The buying process was quick and painless. I'm grateful to him for helping me to deal with my special circumstances.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great and Fun experience

Working with Dan Berry was a pleasure. He shares a passion for cars as much as for working at RBM and it shows. He is outstanding in follow up and customer service out of this world. I must also mention that the whole experience was fun! I look forward to working with Dan for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional experience

We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important because we weren't shopping for a new car and the used car was a Ford, not a Mercedes. I couldn't have been more pleased with the experience. Everyone treated us with respect from our sales person to the manager and the financial manager. We got a great deal on a great car without any hassle. I'd go back and I will recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional Sales Staff that you can talk to.

My wife and I settled on a particular vehicle and started our internet search. I asked for information from three dealerships. Two responded via email but only Vadim Russu of RBM of Alpharetta called me to answer my questions and professionally guide me through negotiations. Vadim corresponded with me on my trade-in and we arrived at a fair price. We drove 370 miles to complete the sale and while we were at RBM of Alpharetta we were warmly welcomed and graciously assisted. The dealership that did not call us was only 26 miles from our home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Shopping Experience - worth the drive

After having my car totaled by a teenager who was texting and driving, I looked over three states for a replacement. A friend advised me to avoid Atlanta as it had been associated as a dumping ground for bad used cars and unsavory dealerships. However, I took a chance and found a Mercedes in immaculate condition online with RBM. I live in Columbia, SC and several things made me drive seven hours round trip. First, the dealership rating on several reputable sites was incredible with very impressive comments from folks. And Vadim (my sales rep) was professional and made the overall experience very satisfying. Once there, I was treated exactly the way I would expect - professionally and with great care. The dealership was immaculate, the management team met with me and took the time to say hello. If in the market again, RBM of Alpharetta would be my first choice even though I am over 225 miles away. David Salley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very efficient!

Our purchasing experience was great! The entire transaction was very easy and went smoothly. Ron Devalle showed us cars that met our criteria and we quickly made a decision. The amount given to us for our trade was reasonable and explained in detail by Ron and Neil Turrey. Sharon Thompson was quick and thorough with our paper work and Diane Evens did a great job in explaining the car's computerized operations. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2015 GLK

I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched several dealerships and found the exact car I wanted at RBM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Sales Experience

I was pleasantly surprised by the sales experience at RBM. My salespeson, Reza Azizi worked hard to get me the best deal possible and closed the process nicely by ensuring that my car was delivered when it was promised. I also received a great tutorial about the features of the car before driving it off the lot and for any questions post-purchase he has been responsive and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No