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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great Buying Experience

I hate shopping for a new car. BI'll Gavin made the experience a very pleasant one. He is great, knows his product. But most of all LISTENS TO HOS CUSTOMER. His followup and follow through are great. The dealership is batting 1,000 so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience.

Went to several dealers, but they were not as respectful as the people at this dealer. Ramona was great in giving me the experience I needed in order to purchase my car. Both Ramona and Carol stayed after hours and allowed me to take my time to purchase. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

The Sales Process

The moment you step inside the showroom. ... Pleasant, courteous and knowledgeable. They know their business and listen to the customer. Ramona made the process simple and did it all with a smile. No question went unanswered. Great Job! We love our new C250. So sporty and full of technology.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

My Experience with Ron Delvalle was great !!

I would recommend Ron Delvalle to any of my friends. He is detail orientated, knows his product, seems ethical and responds quickly. What not to like? Woody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Outstanding Sales Rep. Fair deal. Amazing experience.

This was my first Mercedes, and these guys really helped me enjoying this experience. I was treated very well and with no rush. I drove a couple of cars for a long time, there was no pressure trying to sell me something I didn't need, and the really gave me a fair market price without hassle or asking me stupid questions like "tell me what is your budget -so i can sell you something not worth that money, but on that budget-". If you are a demanding buyer, like I am, I truly recommend you to go to RBM-Alpharetta and ask for Ron DelValle. Great guy, very knowledgeable about cars being a car racer himself. You will really enjoy the experience of buying your first Mercedes, or a second. who knows...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Relaxing, competent people, great experience!

We were searching for a car for my wife, and went for a drive with Ramona Razavi. She was friendly, upbeat and very knowledgeable about the car we were interested in. A++ rating for her help!! While we were going through the purchase process, we met various folks who helped us out-Mark McQuaid, and Neil Turry, managers who went out of their way to introduce themselves to us and offer help, Lisa Brennan who streamlined the financial process and Diane Evans who gave us a thorough indoctrination to the systems of our new purchase. We couldn't have asked for a better experience-highly recommend this team if you're looking for a Mercedes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Thank you David and Kyle!!

Last week we visited RBM of Alpharetta to look at 2 pre-owned luxury SUVs. David Wang was the salesman that showed us the cars....and handled the sale 2 days later. He was very personable, knowledgeable and professional. Kyle Edson was so helpful and made our entire car shopping and car buying experience very pleasant. We love our car and will enjoy it for many years to come. Thanks David, Kyle, and RBM of Alpharetta for impeccable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

Dan Berry is a excellent employee, and always followed up with me when I had questions about purchasing a vehicle. He gave outstanding customer service. I couldn't ask for a better salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

The staff at RBM were wonderful and informative. Ron Delvalle made our experience easy and enjoyable. Would recommend anyone to deal with RBM of Alpharetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

RBM Of Atlanta Exceeded My Expectations

I leased my first Mercedes in 1988 and as a novice it was a "learning experience". Since then I have leased and bought many cars, including Mercedes, Jaguar, Infiniti, from dealerships up and down the East Coast. What I recently learned is that RBM Of Alpharetta, in the words of "The Kimmer", is different than their competition, from the time you arrive at the showroom, learn about & test cars, negotiate a deal and drive away with the keys to your new car. RBM Of Alpharetta "exceeded my expectations" with their southern hospitality. Vadim Russu, Sales & Leasing Consultant, was the consummate professional: he listened; shared his vast product knowledge; provided sound recommendations...all the while making sure my needs were being met. Likewise negotiations with Donnie Moore, Sales Manager, was a "hassle free" experience that was fair and equitable. The lease or buy options were clearly explained and his advise made my decision an easy one. The combination of RBM Of Alpharetta and Mercedes Benz...you can't do better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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