RBM of Alpharetta

I have been a customer of RBM of Alpharetta for over seven years and have always received excellent, friendly service. I worked with Dan Berry when he was in the service department and I was always extremely pleased with the service he provided. When Dan moved into sales, I always knew I would buy a car from him which I did today. Dan was teriffic to work with and actually made the experience of buying a car a pleasant one. Dan is very knowledgeable and directed me along the way to make my Mercedes choice. I was very pleased with the process, the car I chose and especially the service Dan provided.

I leased my first Mercedes in 1988 and as a novice it was a "learning experience". Since then I have leased and bought many cars, including Mercedes, Jaguar, Infiniti, from dealerships up and down the East Coast. What I recently learned is that RBM Of Alpharetta, in the words of "The Kimmer", is different than their competition, from the time you arrive at the showroom, learn about & test cars, negotiate a deal and drive away with the keys to your new car. RBM Of Alpharetta "exceeded my expectations" with their southern hospitality. Vadim Russu, Sales & Leasing Consultant, was the consummate professional: he listened; shared his vast product knowledge; provided sound recommendations...all the while making sure my needs were being met. Likewise negotiations with Donnie Moore, Sales Manager, was a "hassle free" experience that was fair and equitable. The lease or buy options were clearly explained and his advise made my decision an easy one. The combination of RBM Of Alpharetta and Mercedes Benz...you can't do better.

Best new vehicle purchase experience I've ever had! Entire team is so professional. Dan Berry is an A+ consultant. The process was to easy. I'll never drive anything other than a Mercedes from RBM. Other dealerships will wear you out for hours and keep you in the showroom until 11pm if they could, trying to rake you through the coals..... NOT HERE! When I asked Carol Duster how it was such a simple process she said "Welcome to Mercedes" :-)

We had a great car buying experience with Ramona. She was knowledgeable, responsive and straightforward. Overall, everyone was friendly and genuine. thanks for making it easy!

The staff at RBM Alpharetta is fantastic. I have gotten to know them so well through the process of car buying, and service after the sale. Dan Berry in the Sales department is fabulous...he has been working with my family for over 15 years, and we all just keep coming back. I can't imagine buying or serviceing a vehicle anywhere else. Keep up the great work everyone!

I could not be happier with my CPO GLK. The car is a great example of a brand that cares about it product and stands behind their work. RBM is a first class dealership. Everyone from the receptionist to the sales manager made my buying experience completely stress free. Derrick Wynn was my salesman. Highly recommend you contact him if you are looking for a Mercedes. Honest, friendly and worked hard to make sure everything was perfect!! Thanks RBM

You cannot find a better dealer for an exceptional experience and a professional and helpful staff. Andy Sayers was amazing, professional, and such a pleasure to work with. His before, during and after the purchase assistance got me the car I wanted quickly; and I was driving it home almost as soon as we agreed it was the car for me. Thank you Andy and the wonderful staff of RBM for a great experience.

I was looking to trade in a 2011 Mercedes E 350. Bill Favini of RBM was fantastic. From the very first meeting he was incredibly helpful. Very knowledgeable, so pleasant and ready to make things work. Fantastic. I highly recommend Bill and RBM.

Ramona was great - RBM Alpharetta was great and easy to deal with - got what I wanted for trade and new car - super easy would highly recommend any contact Ramona she's super sales person. Finance people - Lisa and Sharon are super and Victoria Cunningham in service is all about customer service - great team

Fabian Tafur is an excellent salesman while I was looking to trade in my 2010 Mercedes GLK 350 4-Matic on a used vehicle. He sent me information on two vehicles he suggested and we arranged a date and time to meet at the dealership. He showed me a 2011 Buick LaCrosse that looked in A+ condition. We took it for a ride -- I loved it! Fabian had my Mercedes evaluated while we were out -- it came back less than I expected, but was okay with the figure given. We proceeded to do the necessary paperwork. I wanted to look at the Buick again so Fabian and I went back to it. Fabian showed me more of the features this car has and even set up the car phone to pair with Bluetooth on my mobile phone. There was quite a wait time for all the paperwork to be processed, but Fabian offered drinks to me and made sure I was comfortable. We went out and emptied my Mercedes and took it to my new Buick! He had the car gassed up and detailed for me. The paperwork got finished, taxes and tags were taken care of for me, and I was a happy camper! I thank Fabian for his constant attention and conversation during the wait time. I will definitely ask for Fabian if I ever find myself in need of another vehicle. He's fantastic!