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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Thank you, Fabian!!! :)

When I decided I was in the market for a C300, I knew I had to use RBM of Alpharetta because my Mom has happily purchased three vehicles from them and raved about her experience. Even with already high expectations, they were most definitely exceeded. I was lucky enough to work with FABIAN TAFUR, whose service was EXCEPTIONAL and helped me find the EXACT car I wanted. He took me to test drive it, was able to answer every question I had after that and moved me into the buying process at my speed without pressure. I think it is very important to highlight how he quickly he perceived my needs as a buyer and adapted to them. He has AMAZING customer service skills, is extremely KNOWLEDGABLE and, overall, was a JOY to work with. I would highly recommend this dealership to family, friends and anyone else I know and would even more highly reccomend working with FABIAN TAFUR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great people and great prices!

I have bought several cars from this Dealer - RBM Alpharetta I will not go anywhere else. It is always tough to get the price you want but by their understanding and my repeat customer I am devoted Ramona, I have referred her to others and I know she got at least one customer She helps you through all steps and even sends new update offers after a few years. Yep! She knows I am a Mercedes at heart customer. Thanks Ramona for a great Job! Victoria keeps my car up to date and answers any questions that I have I am not a good planner but her door is always opened! Thanks Victoria! Ms. Krupp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2 people out of 2 found this review helpful.

First Mercedes Benz.

I had been looking for 1 1/2 years to find a Mercedes. I decided to check the internet for RBM of Alpharetta and saw what I wanted. I don't buy used cars but the one I bought was a 2014 c class 250 with 10, 606 miles. The sales person Derrick Wynn was a delight to deal with. Although I disagreed with the amount of trade-in value for my car, I was convinced that the deal was ok. I prefer buying on the internet but this was just about the same. No real hassles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Thanks to Dan Berry for making my car buying experience so enjoyable! I've dealt with my share of car dearlerships in the past and I just have to say I much I appreciated the professionalism and friendliness of Dan and his colleagues at RBM of Alpharetta. The CPO C class 250 I purchased is incredible and with the help of Dianne and Lisa, the entire transaction was flawless and perfect. I couldn't be happier and I'm VERY pleased to have made the decision to drive all the way accross North Georgia to see the folks at RBM of Alpharetta. If you're in the market for a new or CPO Mercedes, do your yourself a huge favor and come see Dan. You will not be dissappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Service!!

The service at RBM of Alpharetta is awesome!! Ramona is the kindest person in the world. Making me happy was the #1 concern of everyone involved from sales to finance to service. I would highly recommend this dealership!! Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Great people make a great Dealership

Recently, we shopped for 2 distinctly different types of car. Bill Favini of RBM Alpharetta could not have made the process easier. Every person at RBM Alpharetta from the receptionist, to the finance closing department made our experience easy and enjoyable. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Deal over the phone done seamlessly! Portia G. is the BEST!

I am so thankful that I not only found Portia Gibbs but RBM of Alpharetta all together. Every staff member was wonderful, I was treated with the utmost respect and the process was completely painless. I drove from Columbia, SC and was not disappointed. Portia was amazing and had everything ready for me when I got there. All I did was sign the papers and was off in my CPO 2012 C250 that I absolutely love. I completely trust this dealership and will definitely do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Enjoyable Experience

We want to commend the team at RBM Alpharetta for the car buying experience we had with purchasing our G Wagon last weekend. Ron Delvalle made it an enjoyable experience and made sure we understood all options available at the dealership. We both dread the car buying process but with the help of Ron and Carol Duster who prepared all the paperwork at the end of the transaction it ended up being an enjoyable day for my wife and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bill F was the best!

Couldn't be happier w/my CPO 2013 C300 but was especially pleased w/the superior service we received from Bill Favini from start to finish. Driving up from Florida on a tight schedule Bill had the car ready to go when we arrived, he stayed on top of things from the moment we walked in the door to try & expedite our purchase so we could make it home in time for a family function. Bill was so personable, very knowledgeable & truly a professional on every level. The fact that we probably passed 4 other dealerships on the way to RBM of Alpharetta should say it all! If you're in the market for a new or used Benz, do yourself a favor & give Bill a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Another excellent purchase from the best Mercedes dealer

From the time you pull onto the lot you are treated special and with respect. I got exactly the car I wanted and was in and out in a very short time with the deal I had hoped for. My sales experience was done with professionalism and I would return to work with Fabian and Sharon again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.