Reviews
Professional
They care. It is a very good car buying experience. I highly recommend this dealership. They are straight forward and are very professional and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
Purchased my second Mercedes from RBM and it could not have been any easier. Worked with Bill Favini. He found me the exact car and options I wanted. He arranged all dealer installed items for me. I did not have to deal with the service department. I brought car to him and he saw it through the process and had car waiting upfront for me to pick up. On financing side he handled everything so all I had to do was show up and meet with finance person Sharon Thompson. When I arrived and met with Sharon it took less then 15 minutes and I was on my way. Transaction could not have been any easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
RBM of Alpharetta offers a great buying experience. I went in to get information and potentially test drive a Mercedes GLK, and Reza Azizi was so helpful! After meeting with Reza I was sold on the GLK and RBM of Alpharetta. Reza helped me with every step of the buying process, and treated me as if I were a longtime customer. First class service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership is amazing!
This is our 3rd vehicle from RBM of Alpharetta. Our first two were smart cars. And even tho those are the cheapest vehicle they sell by quite a good margin, they made the experience seem as though I were buying a 100k car. This go round I finally bought my first actual Mercedes. A C300. Bill Favini and staff are some of the nicest and professional people you will ever deal with. I can't say how happy I am with every aspect of our buying experience. We will be Mercedes customers for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I cannot say enough about the great service, expertise, and communication I received from Reza Azizi. I felt like I was his most important customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Ron Delvalle and Neil Turry did everything they could to make my first car-buying experience a great one. From the beginning, Ron diligently searched for the exact CPO car I wanted and made sure he find me exactly what I requested - no short cuts. The whole process was smooth and easy, and he made sure everything was done correctly and diligently. He is SO patient and was a pleasure to work with! Highly recommend Ron as your car salesman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience !!!!!!!!
The best buying experiencing I've ever had, everyone I encountered was wonderful. My salesman, David Wang was very knowledgeable, and knew exactly what I was looking for. Sharon Thompson was great, and seamlessly handled my financing. Product Concierge, Pam Ciccateri patiently explained all the features of the car and emailed follow up information as promised. Thank you all, so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
I had to close a very complicated deal with a trade-in. Being an out-of-state customer, it couldn't, have been better handled than the service and attention I received. thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
We purchased a 2013 E350 certified ore owned car. Our sales guys (Fabuan and Bill F.) were both very helpful, informative and patient with us. Pam also did a great job showing us the tech features of the car. Best dealer experience we've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best customer experience
Our salesmen Vadim Russu was very informative and possessed superior customer service to myself and my family. One of the best experiences while shopping for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car