Reviews
Ron Delvalle knocked it out of the park!
If I were Ron, I very well may have passed me off to another salesperson! I have spent time with Ron in the past looking for a car, and this time was no different...but, I ended up buying the perfect car for me...thanks to A LOT of consulting with Ron, driving several different makes and years of Mercedes...changing my mind on which year, how old, what price to stick to...I was a pain! Ron stayed calm, relaxed, professional, and never showed any signs of frustration...although I know he had to feel it at times! In the end, I got the perfect car for me and drove with a perma-smile on my face yesterday...Financing was a breeze with Sharon Thompson too! I am a big fan of Ron Delvalle, Sharon Thompson, and RBM of Alpharetta!!!!!!! THANK YOU ALL VERY MUCH!!!!! If you are in the market for a Mercedes, this is THE place to go, and Ron is THE guy to talk to!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience
Ron and his team were beyond helpful in my first experience purchasing a Mercedes. By combining a consultative approach with an obvious passion for cars, Ron comes to the table with a very unique and refreshing level of assistance with the overall car buying experience. I would certainly recommend him to anyone in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best and most dedicated customer service experience ever
I came to visit the dealership on at least three separate occasions before I decided on a car and every time, Dan was waiting there with a smile on his face and willing to help out whatever way he could. He was very patient and went above and beyond to find the perfect car for me. He researched them even when I wasn't in the store and let me know anytime a new CPO came in that fit my very specific wishes. And believe me, I had very high expectations. We finally landed on the most wonderful car and it was all because of Dan watching out for me. I'm beyond happy with my car and will always come back to RBM of Alpharetta to have Dan help me with my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RBM of Alpharetta/ Reza, sales
second Mercedes bought through Rea. Reza is the consummate car salesman, courteous, polite, friendly and knowledgeable of the product. second Benz bought from Reza and there will be more in the future. anyone and I mean anyone interested in a Mercedes should visit RBM of Alpharetta and work with Reza. He makes one feel very comfortable and he also makes the car buying process a relaxed experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Customer Service Ever
Our experience with RBM Alpharetta was really great. It is worth mentioning that we had a non-standard credit situation tied to our foreign job, but Ron Delvalle, sales&leasing consultant, helped us through the whole process and managed to resolve every issue successfully. Many thanks to Ron and to Lisa Brennan, finance, for their contribution to our car ownership. Now we enjoy the new Smart Fortwo, our cute small helper. This dealership is a very nice place to visit because it is modern and stylish, and its staff is always friendly, polite, and helpful! We are also impressed by affordable prices and large inventory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Out of state customer for RBM of Alpharetta
This dealership was highly recommended to me by several people, despite it being in another state, and I would highly recommend it as well. Dan Berry is excellent. He was very patient with my questions and worked with my busy and unpredictable schedule. He was available to communicate via e-mail, text or phone call. Once he got an idea of what I was looking for he even searched surrounding dealerships to get the car that fit me best. I will definitely plan to use RBM of Alpharetta and Dan Berry for future car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service, first class dealership!
My husband and I have owned an Audi, Jaguars, BMWs but have never had a Mercedes-Benz so when we visited RBM of Alpharetta, we weren't sure what to expect. To be perfectly honest, we were big fans of BMW so the visit was not expected to result in anything. But Ron Delvalle took great care of us and was patient with our many questions and completely changed our mindset. We were so impressed with his customer service that we both bought our first Mercedez-Benz cars from them, and my husband wasn't even looking to buy when I first looking around at the cars. Thanks to Ron and the team at RBM of Alpharetta, we are now a Mercedes-Benz household.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, what an exceptional buying experience
My wife and I are young hardworking professionals and was unsure what to expect. Ron did a great job getting us in our new C300.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reza, salesman
Reza is the consummate professional, courteous, polite and very knowledgeable of the product. He made the car buying experience a real pleasure, Anyone interested in a Mercedes should see Reza at RBM of Alpharetta second car with Reza and there will be more to come
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Exceeded Our High Requirements
The entire staff at RBM of Alpharetta were friendly, communicated clearly, and delivered on (even exceeded) our high requirements. Ron Delvalle made our purchase of 2 cars in the same weekend a win-win and we appreciate Ron's knowledge, integrity, and hard work to make the transactions a big success.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car