Reviews
I bought a certified pre-owned 2013 C350
I went to the dealership to have a look at a 2013 C350 with no intention of buying and end up with a car, financing and insurance. Vadim set everything up in no time. I live in Atlanta but the service you get from RBM of Alpharetta is worth going the distance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just a wonderful experience!
I bought my car because of the PEOPLE. This is my first Mercedes in a long time! I love my new car .and VADIM RUSSO and Peter are to blame! WONDERFUL and really CARING SERVICE. I AM NO YOUNGSTER, and was a bit intimidated about purchasing a new car. The team at RBM OF Alpharetta ARE TRULY AMAZING. I went to the dealership just to have a look. I was greeted by Peter who introduced me to Vadim. The rest is history. I was really looking at the GL.....but because of the great offer on at the time, ended up with ML 350! I love it........ ended up with a great car, financing and insurance and Vadim set everything up in no time............I' m most grateful for the service and people at RBM OF ALPHARETTA and would recommend them very highly. I RATE THEM A TEN OUT OF 10!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great new purchase experience - Reza
Last week I purchased my new MB GLA from Reza at RBM of Alpharetta. He was very knowledgeable about MB products and was able to locate a hard to find car in my desired color combination with the list of options I wanted. This was the first dealership I went to and knew I was going to make a purchase with Reza within 5 minutes of my visit. RBM has a healthy inventory and great sales staff... don't hesitate to call Reza for your next Benz. He will treat you right during and after the sale. -John N
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent day buying a new car
I have thoroughly enjoyed my experience with RBM North and especially Dan Berry my salesperson. This dealership is without a doubt, the nicest and such a well run business that it gives you pride to purchase from them. I bought a GLK 350 from them late last year and was honestly overwhelmed by the integrity of both Dan and the sales manager Donnie who is also a professional to deal with. In May, I purchased an ML 250 diesel and love love love it. If you are looking for the best buying experience of any Mercedes, please give Dan and Donnie a chance to earn your business. They both answered every question I had, demoed the car and taught me all about the new car. Great people, great products and a wonderful experience.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service!!
The team at RBM of Alpharetta is amazing!! I bought a vehicle from out of state and Fabian kept me updated every single step of the way!! They made buying our car a wonderful experience!! I would definitely buy from them again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful customer service and great experience!
Fabian Tafur was our sales associate; he made this a friendly and really fun experience for my whole family. Will recommend him to other peoople!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience!
Each and every person I came in to contact with at RBM of Alpharetta played a part in making my experience of buying a new car amazing! Although Ramona made it exceptional! She made this my most smooth and convenient transaction when purchasing a car. I would highly recommend Ramona at RBM of Alpharetta to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron is excellent
I was extremely pleased with the level of service that I received from Ron Devalle and the entire staff. I felt quite prepared to drive my new Mercedes after everyone explained the nuances of the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience
Dan was great to work with from my first email query to their website through completing the sale. I felt RBM of Alpharetta gave me a fair deal on both my new purchase as well as my trade-in. Excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of Car
We were visiting from out of town. Some friends took us by the dealership because they had purchased a car from Fabian. We ended up with our first Mercedes and I love it! Fabian did a terrific job and has followed up since to make sure everything is going ok. I would highly recommend Fabian and this dealership for anyone looking for a new (or gently used) car! Mike and Debbie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car