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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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I bought a certified pre-owned 2013 C350

I went to the dealership to have a look at a 2013 C350 with no intention of buying and end up with a car, financing and insurance. Vadim set everything up in no time. I live in Atlanta but the service you get from RBM of Alpharetta is worth going the distance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Just a wonderful experience!

I bought my car because of the PEOPLE. This is my first Mercedes in a long time! I love my new car .and VADIM RUSSO and Peter are to blame! WONDERFUL and really CARING SERVICE. I AM NO YOUNGSTER, and was a bit intimidated about purchasing a new car. The team at RBM OF Alpharetta ARE TRULY AMAZING. I went to the dealership just to have a look. I was greeted by Peter who introduced me to Vadim. The rest is history. I was really looking at the GL.....but because of the great offer on at the time, ended up with ML 350! I love it........ ended up with a great car, financing and insurance and Vadim set everything up in no time............I' m most grateful for the service and people at RBM OF ALPHARETTA and would recommend them very highly. I RATE THEM A TEN OUT OF 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great new purchase experience - Reza

Last week I purchased my new MB GLA from Reza at RBM of Alpharetta. He was very knowledgeable about MB products and was able to locate a hard to find car in my desired color combination with the list of options I wanted. This was the first dealership I went to and knew I was going to make a purchase with Reza within 5 minutes of my visit. RBM has a healthy inventory and great sales staff... don't hesitate to call Reza for your next Benz. He will treat you right during and after the sale. -John N

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent day buying a new car

I have thoroughly enjoyed my experience with RBM North and especially Dan Berry my salesperson. This dealership is without a doubt, the nicest and such a well run business that it gives you pride to purchase from them. I bought a GLK 350 from them late last year and was honestly overwhelmed by the integrity of both Dan and the sales manager Donnie who is also a professional to deal with. In May, I purchased an ML 250 diesel and love love love it. If you are looking for the best buying experience of any Mercedes, please give Dan and Donnie a chance to earn your business. They both answered every question I had, demoed the car and taught me all about the new car. Great people, great products and a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service!!

The team at RBM of Alpharetta is amazing!! I bought a vehicle from out of state and Fabian kept me updated every single step of the way!! They made buying our car a wonderful experience!! I would definitely buy from them again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful customer service and great experience!

Fabian Tafur was our sales associate; he made this a friendly and really fun experience for my whole family. Will recommend him to other peoople!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience!

Each and every person I came in to contact with at RBM of Alpharetta played a part in making my experience of buying a new car amazing! Although Ramona made it exceptional! She made this my most smooth and convenient transaction when purchasing a car. I would highly recommend Ramona at RBM of Alpharetta to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Ron is excellent

I was extremely pleased with the level of service that I received from Ron Devalle and the entire staff. I felt quite prepared to drive my new Mercedes after everyone explained the nuances of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience

Dan was great to work with from my first email query to their website through completing the sale. I felt RBM of Alpharetta gave me a fair deal on both my new purchase as well as my trade-in. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of Car

We were visiting from out of town. Some friends took us by the dealership because they had purchased a car from Fabian. We ended up with our first Mercedes and I love it! Fabian did a terrific job and has followed up since to make sure everything is going ok. I would highly recommend Fabian and this dealership for anyone looking for a new (or gently used) car! Mike and Debbie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.