Reviews
Happy Customer
My wife and I just purchased our 5th product from RBM this past week (May 23) . We bought a S550 which we love and plan on enjoying for a long time. Our Salesman was Fabian who did an excellent job of staying right with us as we shopped for a week or so before purchase. Between he and Donnie the Sales Manager they made us feel very welcome and non-pressured. I will refer RBM of Alpharetta and most certainly Fabian Tafur to my friends and Family.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and friendly service!
We came in to see Bill Winslow to get a Smart car, and felt like we got the same level of service as anyone purchasing one of the high end cars in the showroom! Bill was very genuine and went out of his way to get us the deal that we wanted. The whole process was very smooth and easy, and I'd highly recommend RBM of Alpharetta (and specifically Bill) to anyone looking to get a Mercedes in Atlanta! -Alex, Decatur
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional customer service!
When lease expired on 2013 E350 we decided to purchase the vehicle because it has been such a great car. David Wang who had been our sales person on the lease also handled the purchase for us. David went out of his way to make the process both easy and pleasant! I most definitely would recommend him to anyone interested in purchasing a Mercedes. He really is a credit to RBM of Alpharetta. BTW, we also leased an ML350 through David a couple of years ago. It was a seamless process as well!. Have to mention Don Ratajski's great work as our service rep also. He is always on top of whatever our need might be. We so appreciate both of these guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Sales Experience in Atlanta
Fabian has sold me and my wife three ML350's in less than three years so he must be doing something right! He seems to know instinctively what is the best purchase option for us at the best financial terms. Kudos to Fabian, Sharon, and Carol to make the financing work. No pressure, extremely knowledgable, honest, and follows up after the deal is closed to assure customer satisfaction.... that describes Fabian. He has become a friend and that is why we keep coming back. And my wife loves him! She has a 2016 ordered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service. Very professional, helpful and great deal!!
The service was great. Portia was extremely helpful, detailed and patient in assuring that I got the best deal possible for a great car. I purchased a E350 Mercedes 2 weeks ago and have been extremely satisfied with this vehicle. They took the time to show me all of the bells and whistles on this car and made me feel like a true Mercedes Benz owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Back Again!
Great experience and customer service! Had visited dealership a year ago, but my wife opted to go with another vehicle. We were still impressed with the salesman Fabian, and came back a year later to purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my dream car
Fabian Tafur was very helpful and personable. He spent the time with me to make sure I got the best deal possible and educated me on all the options that came on the car. Highly recommend Fabian as the go to salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leased a new 2015 E350 from RBM
Bill Winslow, a consummate professional, had everything ready for me as I arrived from Aiken, SC to lease my new Mercedes. Since we have worked together before, he knew time was of the essence for me because I drove in from Aiken, a three hour drive. The car and paperwork were ready and I got in my new Mercedes and made the trip back home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2nd MB in Two Months!!
Our first experience with Reza was so exceptional that we came back in two months to buy another MB from Reza. Buying from this dealership and Reza is an experience you will never want to forget, it's that GOOD! The experience can't get any better but I also can't afford to buy another one so I can only say it is the Best of the Best of the Best. Thank you Reza for doing what you so eloquently do for everyone involved. Job Well Done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Reza was very friendly and personable. His knowledge and customer service are outstanding. HIghly recommend to look for him if you are looking to purchase a car from RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car