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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Happy Customer

My wife and I just purchased our 5th product from RBM this past week (May 23) . We bought a S550 which we love and plan on enjoying for a long time. Our Salesman was Fabian who did an excellent job of staying right with us as we shopped for a week or so before purchase. Between he and Donnie the Sales Manager they made us feel very welcome and non-pressured. I will refer RBM of Alpharetta and most certainly Fabian Tafur to my friends and Family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great and friendly service!

We came in to see Bill Winslow to get a Smart car, and felt like we got the same level of service as anyone purchasing one of the high end cars in the showroom! Bill was very genuine and went out of his way to get us the deal that we wanted. The whole process was very smooth and easy, and I'd highly recommend RBM of Alpharetta (and specifically Bill) to anyone looking to get a Mercedes in Atlanta! -Alex, Decatur

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional customer service!

When lease expired on 2013 E350 we decided to purchase the vehicle because it has been such a great car. David Wang who had been our sales person on the lease also handled the purchase for us. David went out of his way to make the process both easy and pleasant! I most definitely would recommend him to anyone interested in purchasing a Mercedes. He really is a credit to RBM of Alpharetta. BTW, we also leased an ML350 through David a couple of years ago. It was a seamless process as well!. Have to mention Don Ratajski's great work as our service rep also. He is always on top of whatever our need might be. We so appreciate both of these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Sales Experience in Atlanta

Fabian has sold me and my wife three ML350's in less than three years so he must be doing something right! He seems to know instinctively what is the best purchase option for us at the best financial terms. Kudos to Fabian, Sharon, and Carol to make the financing work. No pressure, extremely knowledgable, honest, and follows up after the deal is closed to assure customer satisfaction.... that describes Fabian. He has become a friend and that is why we keep coming back. And my wife loves him! She has a 2016 ordered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. Very professional, helpful and great deal!!

The service was great. Portia was extremely helpful, detailed and patient in assuring that I got the best deal possible for a great car. I purchased a E350 Mercedes 2 weeks ago and have been extremely satisfied with this vehicle. They took the time to show me all of the bells and whistles on this car and made me feel like a true Mercedes Benz owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Back Again!

Great experience and customer service! Had visited dealership a year ago, but my wife opted to go with another vehicle. We were still impressed with the salesman Fabian, and came back a year later to purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought my dream car

Fabian Tafur was very helpful and personable. He spent the time with me to make sure I got the best deal possible and educated me on all the options that came on the car. Highly recommend Fabian as the go to salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Leased a new 2015 E350 from RBM

Bill Winslow, a consummate professional, had everything ready for me as I arrived from Aiken, SC to lease my new Mercedes. Since we have worked together before, he knew time was of the essence for me because I drove in from Aiken, a three hour drive. The car and paperwork were ready and I got in my new Mercedes and made the trip back home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2nd MB in Two Months!!

Our first experience with Reza was so exceptional that we came back in two months to buy another MB from Reza. Buying from this dealership and Reza is an experience you will never want to forget, it's that GOOD! The experience can't get any better but I also can't afford to buy another one so I can only say it is the Best of the Best of the Best. Thank you Reza for doing what you so eloquently do for everyone involved. Job Well Done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Reza was very friendly and personable. His knowledge and customer service are outstanding. HIghly recommend to look for him if you are looking to purchase a car from RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.