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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Exceeded expectations

Really nice people, very professional--super easy to deal with, no hidden surprises. Love my car, love this dealership! Highly recommend. I worked with Bill Winslow. Outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic

I worked with sales person Portia Garard who provided superior service from beginning to end. The net: Love my car. Great dealership. Fantastic people. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good experience

Have purchased many cars and trucks over the years. This was the best experience ever. Very professional with none of the typical hype. Salesman was very friendly and knowledgeable and helpful. Deal pricing was straightforward and honest. Paperwork was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Oustanding customer care

Thank you to RBM of Alpharetti and to Reza. Reza is a Very personable and professional sales associate. Hat's off to a one of a kind salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A peaceful car buying experience for once

We had been doing our normal research by looking at other car dealerships and were subjected to the normal combination of hard sell tactics and silly mind games. Miss Ramona at this dealership was in contrast a very easy person to work with. A charming lady with a very pleasant personality who immediately put my wife and I at ease. Based on this experience, we would highly recommend using this dealership for future car purchases.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent service!

I had a great experience purchasing a used Infiniti recently. After finding this car on the internet, I drove 4 hours to their dealership. Making a big purchase and driving 4 hours for it can produce some anxiety, just imagining what could go wrong. Chase Brown was the salesman I worked with and he done an outstanding job! There was no "bait and switch" or anything like that. Everything went exactly as Chase said it would. I was very pleased to see a car dealership that has a tremendous amount of integrity with very focused, customer friendly service. I received a great deal on my purchase and love the car. I would highly recommend this dealership. I would definitely go back, drive 4 hours for my next purchase. Thanks Chase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome buying wcperience

I recently purchased a CPO 2013 Mercedes Benz E350 from RBM of Alpharetta, and it was a delightful experience. Portia Gibbs (Garard) showed me the different models (Sport and Luxury) in the inventory. I drove several to get a feel for what I really wanted. I selected a vehicle with only 11,000 miles in as-new condition, the color and interior what I was looking for. I bought the car on the spot. Portia offered the outstanding financing from MB at 0.74% annual rate. A few days later I went back to complete the paperwork, and it all went very smooth. Sharon Thompson was very efficient and helpful in setting up the financing. Diane Evans showed me all the controls of the vehicle, and I drove off with it. I can recommend RBM of Alpharetta. They are an excellent dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent customer service!

Ron Delvalle sold my ML 350 to me, and the transaction was seamless. He was extremely patient with my many questions, and he wanted to be certain I loved the car I was buying. LOVE my new car, and I highly recommend working with Ron!! Fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

simple and easy to deal with staff

me and my wife went to Atlanta looking for her Lexus IS i had spoken with Andy Sayers on Tuseday about one they had from the moment i spoke with him his was kind and well spoken that was a big plus too me we came in test drove the Lexus and was gone with it in less than an hour great service this is where you want to do business with A1 dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever!

I first visited Mercedez dealerships in Buckhead and Duluth and really had to haggle to get a "best" price below MSRP. Then I went to RBM of Alpharetta and spoke with Andy Sayers. He started right out with his best price that beat the others by over $3,000 and was even lower than the True Car estimate! This left me nothing to worry about except picking a color. Andy is very easy going and great to work with. I dreaded going car shopping but Andy made it fun and hassle free. He let me know about extra options that could be purchased and didn't pressure me about them. The whole experience was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.