Reviews
Exceeded expectations
Really nice people, very professional--super easy to deal with, no hidden surprises. Love my car, love this dealership! Highly recommend. I worked with Bill Winslow. Outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic
I worked with sales person Portia Garard who provided superior service from beginning to end. The net: Love my car. Great dealership. Fantastic people. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good experience
Have purchased many cars and trucks over the years. This was the best experience ever. Very professional with none of the typical hype. Salesman was very friendly and knowledgeable and helpful. Deal pricing was straightforward and honest. Paperwork was fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oustanding customer care
Thank you to RBM of Alpharetti and to Reza. Reza is a Very personable and professional sales associate. Hat's off to a one of a kind salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A peaceful car buying experience for once
We had been doing our normal research by looking at other car dealerships and were subjected to the normal combination of hard sell tactics and silly mind games. Miss Ramona at this dealership was in contrast a very easy person to work with. A charming lady with a very pleasant personality who immediately put my wife and I at ease. Based on this experience, we would highly recommend using this dealership for future car purchases.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent service!
I had a great experience purchasing a used Infiniti recently. After finding this car on the internet, I drove 4 hours to their dealership. Making a big purchase and driving 4 hours for it can produce some anxiety, just imagining what could go wrong. Chase Brown was the salesman I worked with and he done an outstanding job! There was no "bait and switch" or anything like that. Everything went exactly as Chase said it would. I was very pleased to see a car dealership that has a tremendous amount of integrity with very focused, customer friendly service. I received a great deal on my purchase and love the car. I would highly recommend this dealership. I would definitely go back, drive 4 hours for my next purchase. Thanks Chase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome buying wcperience
I recently purchased a CPO 2013 Mercedes Benz E350 from RBM of Alpharetta, and it was a delightful experience. Portia Gibbs (Garard) showed me the different models (Sport and Luxury) in the inventory. I drove several to get a feel for what I really wanted. I selected a vehicle with only 11,000 miles in as-new condition, the color and interior what I was looking for. I bought the car on the spot. Portia offered the outstanding financing from MB at 0.74% annual rate. A few days later I went back to complete the paperwork, and it all went very smooth. Sharon Thompson was very efficient and helpful in setting up the financing. Diane Evans showed me all the controls of the vehicle, and I drove off with it. I can recommend RBM of Alpharetta. They are an excellent dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
Ron Delvalle sold my ML 350 to me, and the transaction was seamless. He was extremely patient with my many questions, and he wanted to be certain I loved the car I was buying. LOVE my new car, and I highly recommend working with Ron!! Fantastic experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
simple and easy to deal with staff
me and my wife went to Atlanta looking for her Lexus IS i had spoken with Andy Sayers on Tuseday about one they had from the moment i spoke with him his was kind and well spoken that was a big plus too me we came in test drove the Lexus and was gone with it in less than an hour great service this is where you want to do business with A1 dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever!
I first visited Mercedez dealerships in Buckhead and Duluth and really had to haggle to get a "best" price below MSRP. Then I went to RBM of Alpharetta and spoke with Andy Sayers. He started right out with his best price that beat the others by over $3,000 and was even lower than the True Car estimate! This left me nothing to worry about except picking a color. Andy is very easy going and great to work with. I dreaded going car shopping but Andy made it fun and hassle free. He let me know about extra options that could be purchased and didn't pressure me about them. The whole experience was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car