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RBM of Alpharetta

(6,422 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great salesman

Met Andy Sayers about 2 weeks ago when I was getting service done on my wife's 2007 C230. Chatted about a CPO 2014 C250 and he showed me a few. I told him that I needed to have my wife look and he added no pressure at all. We went yesterday, looked at a few, test drove 2 of them and 2 hours later we drove off in one. He has a great personality, very professional and he explains everything to you. No second guessing. If you're looking for the right sales person and the right car, go to RBM Alpharetta and ask for Andy Sayers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience

One of the best car buying experiences I've ever had. Chose to drop in and see what they had, with all intentions of buying a car elsewhere. The customer service and friendliness of the staff was second to none. All around wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent sales service

I worked with Ramona Razavi to purchase a pre-owned Subaru at RBM. She was very pleasant to work with and responsive to all my emails and phone calls for questions. The dealership associates were all really friendly also. The buying process was straightforward. Enjoyed working with Ramona and RBM, would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Red Carpet Service

Ron Delvalle and Manager Donnie Moore at RBM Alpharetta treated me like a queen from the moment I walked in the door. I was sure of my model and I test drove a ML 350 with all the bells and whistles, making it easy for me to decide what I wanted. I was able to pick every aspect of my new car and they were able to get it for me. I hope to spend another happy ten years in my new ML350 like I did in my last ML.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Over & beyond!

Reza is amazing and an excellent person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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C250 Coupe

After much searching on the internet found the coupe I was looking for unfortunately it got sold before we were able to visit the dealership. Andy Sayers who I had contacted on this vehicle worked diligently to find me a vehicle that was what I wanted. Being as I live out of state this was an even greater service. Always staying in touch and emailing me packets on vehicles. Awesome guy! Finally made it to the dealership yesterday and picked up my new coupe. Excellent car! Excellent service! Thanks Andy for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

ML 350 Purchase

Great experience with Vadim at RBM North. Quick and simple transaction with great communication. Fair price on the purchase and trade. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service and Experience

Our family has purchased several Mercedes over the years, but our experience at RBM of Alpharetta was outstanding. Ron was very professional and knowledgeable, and always communicated with us where we were in the process. We are very pleased we visited RBM of Alpharetta, and very happy we worked with Ron for the purchase of our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Car buying made simple!

After dealing with a few other dealerships over the last 3 weeks, this experience was amazing. The visit exceeded my expectations, Ramona was very kind and helpful. Our correspondence started started on line and then over the phone , she worked very quickly in pulling this transaction together. I cannot thank her enough for making car buying so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

RBM of Alpharetta recent purchase excellent sales

Drawn to RBM Of Alpharetta by their extraordinary reputation I called Mr. Bill Favini. He handled my car purchase with flawless perfection-every detail correct and ready when I arrived from Auburn, AL. Well worth the drive! Will be a return customer. PCM Auburn,AL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.