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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Enjoyable Experience

We want to commend the team at RBM Alpharetta for the car buying experience we had with purchasing our G Wagon last weekend. Ron Delvalle made it an enjoyable experience and made sure we understood all options available at the dealership. We both dread the car buying process but with the help of Ron and Carol Duster who prepared all the paperwork at the end of the transaction it ended up being an enjoyable day for my wife and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Deal over the phone done seamlessly! Portia G. is the BEST!

I am so thankful that I not only found Portia Gibbs but RBM of Alpharetta all together. Every staff member was wonderful, I was treated with the utmost respect and the process was completely painless. I drove from Columbia, SC and was not disappointed. Portia was amazing and had everything ready for me when I got there. All I did was sign the papers and was off in my CPO 2012 C250 that I absolutely love. I completely trust this dealership and will definitely do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another excellent purchase from the best Mercedes dealer

From the time you pull onto the lot you are treated special and with respect. I got exactly the car I wanted and was in and out in a very short time with the deal I had hoped for. My sales experience was done with professionalism and I would return to work with Fabian and Sharon again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill F was the best!

Couldn't be happier w/my CPO 2013 C300 but was especially pleased w/the superior service we received from Bill Favini from start to finish. Driving up from Florida on a tight schedule Bill had the car ready to go when we arrived, he stayed on top of things from the moment we walked in the door to try & expedite our purchase so we could make it home in time for a family function. Bill was so personable, very knowledgeable & truly a professional on every level. The fact that we probably passed 4 other dealerships on the way to RBM of Alpharetta should say it all! If you're in the market for a new or used Benz, do yourself a favor & give Bill a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I bought a certified pre-owned 2013 C350

I went to the dealership to have a look at a 2013 C350 with no intention of buying and end up with a car, financing and insurance. Vadim set everything up in no time. I live in Atlanta but the service you get from RBM of Alpharetta is worth going the distance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just a wonderful experience!

I bought my car because of the PEOPLE. This is my first Mercedes in a long time! I love my new car .and VADIM RUSSO and Peter are to blame! WONDERFUL and really CARING SERVICE. I AM NO YOUNGSTER, and was a bit intimidated about purchasing a new car. The team at RBM OF Alpharetta ARE TRULY AMAZING. I went to the dealership just to have a look. I was greeted by Peter who introduced me to Vadim. The rest is history. I was really looking at the GL.....but because of the great offer on at the time, ended up with ML 350! I love it........ ended up with a great car, financing and insurance and Vadim set everything up in no time............I' m most grateful for the service and people at RBM OF ALPHARETTA and would recommend them very highly. I RATE THEM A TEN OUT OF 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great new purchase experience - Reza

Last week I purchased my new MB GLA from Reza at RBM of Alpharetta. He was very knowledgeable about MB products and was able to locate a hard to find car in my desired color combination with the list of options I wanted. This was the first dealership I went to and knew I was going to make a purchase with Reza within 5 minutes of my visit. RBM has a healthy inventory and great sales staff... don't hesitate to call Reza for your next Benz. He will treat you right during and after the sale. -John N

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing Experience!

Each and every person I came in to contact with at RBM of Alpharetta played a part in making my experience of buying a new car amazing! Although Ramona made it exceptional! She made this my most smooth and convenient transaction when purchasing a car. I would highly recommend Ramona at RBM of Alpharetta to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Service!!

The team at RBM of Alpharetta is amazing!! I bought a vehicle from out of state and Fabian kept me updated every single step of the way!! They made buying our car a wonderful experience!! I would definitely buy from them again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful customer service and great experience!

Fabian Tafur was our sales associate; he made this a friendly and really fun experience for my whole family. Will recommend him to other peoople!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.