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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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ML 350 Purchase

Great experience with Vadim at RBM North. Quick and simple transaction with great communication. Fair price on the purchase and trade. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

RBM of Alpharetta recent purchase excellent sales

Drawn to RBM Of Alpharetta by their extraordinary reputation I called Mr. Bill Favini. He handled my car purchase with flawless perfection-every detail correct and ready when I arrived from Auburn, AL. Well worth the drive! Will be a return customer. PCM Auburn,AL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service and Experience

Our family has purchased several Mercedes over the years, but our experience at RBM of Alpharetta was outstanding. Ron was very professional and knowledgeable, and always communicated with us where we were in the process. We are very pleased we visited RBM of Alpharetta, and very happy we worked with Ron for the purchase of our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car buying made simple!

After dealing with a few other dealerships over the last 3 weeks, this experience was amazing. The visit exceeded my expectations, Ramona was very kind and helpful. Our correspondence started started on line and then over the phone , she worked very quickly in pulling this transaction together. I cannot thank her enough for making car buying so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing Sales/Leasing Agent

The purchase experience went smoothly due to the patience and knowledge of Ramona. She took the time to answer all my questions. It has been nearly a year since the purchase and she is still a person I know I can go to with questions. If she can't help me, she's able to refer me to the person that can. Customer service is still alive and well at RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Dealership Experience - EVER!

This is my first purchase of a luxury car and I was a little unsure of what I was getting into, I reached out to RMB and Andy Sayers helped me out with the initial steps, I decided to walk into the dealership and get a full understanding on the process to lease a car. Andy was excellent from the get go, he was patient and helped answer all questions we had, plus the things we would have never known. He took time with us to explain how lease works and what are the things we need to be aware of. Its been a great experience and I drove out with my first luxury car. Thanks to everyone at RMB, you guys are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A Great Decision

We began our search for a replacement car at RBM of Alpharetta and we are thrilled that we did. Initially unsure that we wanted a Mercedes, we were assisted by Reza Azizi. Reza patiently listened to our needs before explaining the features and benefits of owning a Mercedes. By the end of our discussion and a test drive, we were ready to purchase. Reza's honest, personable, and no pressure approach was just what we needed. His attention to detail and professionalism throughout the process enhanced the buying experience for us. We so appreciated his outstanding assistance that we returned a week later and purchased a second car. We extend our appreciation to him and the entire staff that assisted us (Mary, Diana, Andy, and Lisa) for their excellent and efficient customer service. We look forward to a long relationship with RBM of Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My new 2015 Mercedes

My sales person Bill Favini made my buying process so easy, he gave my husband and I all the attention & help we needed. we went from a used Mercedes to a new one and still made us feel like we were the most important customers in the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A perfectly wonderful experience!

After looking for quite a while all across the country, I found the Mercedes I wanted at RBM of Alpharetta. Accustomed to buying cars long-distance, I called and was connected with Reza Azizi. I was up front and honest telling Reza "I want the car," here's my offer, and I told him my wife and I could come the following Saturday to pick it up. Reza was equally straightforward, he thanked me for the offer, said what he could do on price, and in less than 10 minutes we had a deal. My wife and I flew in on Saturday, drove the car, and within two hours of arriving at the dealership, we were headed back to Texas! Why did it take two hours? We were advancing 12 years in technology, and it took 45 minutes just to learn about all the new features. Every step of the way Reza and everyone at the dealership was a perfect "10." I've bought other cars long-distance in Iowa, Arkansas, Florida and Texas but I've never had such a pleasurable experience as with Reza and RBM of Alpharetta. 2013 E350 Bluetec David and Judy Plano, TX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience! Great car!

The sleek, informative ad showcasing just the car I was looking for had me calling RBM first thing in the morning to schedule a test drive. The receptionist was friendly and helpful and introduced me to Portia Gibbs who handled my transaction. Portia was welcoming upon my arrival and very professional. My car was previously owned and in mint condition. It fit in quite well with the beautiful showroom. I loved the car and bought it. Portia closed the deal and our experience with Sharon in Finance was just as pleasant! RBM continued to uphold their fine reputation. Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.