Reviews
Connecting with NEIL TURRY at RBM of Alpharetta
In December of 2014, I decided that it was really time to make an investment and purchase the car I've always wanted. While my Honda Accord has served me well over the last 16 years, (and still does for routine errands etc..) my hearts desire has always been a Mercedes Benz..the E350 model. After a expansive search, I was led to RBM of Alpharetta to the courteous,knowledgeable, and friendly Neil Turry. He walked me through from start to finish, with ease and without rush..considering that it was New Years Eve!! I highly recommend him when looking to make a luxury investment. I enjoy my vehicle and it's definitely a "head turner" when parked or in motion! I have told all of my friends and strangers that NEIL TURRY in the person to connect with!! -OLS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect Buying Experience
From the moment we walked in we were greeted with the utmost professionalism. We had the pleasure of working with Neil Turry who guided us through the process and helped us find the perfect vehicle for our family. The process was so smooth we returned 2 days later and purchased a second vehicle from him! If you are looking for no nonsence, a good deal, and professionalism I highly recommend Neil Turry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience
Portia Garard made my experience so pleasant and hassle free. Im so happy with my decision to purchase my first Mercedes Benz from RBM of Alpharetta. Thank you again.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent used car buying experience
A great experience working with Andrew on the purchase of a used Infiniti. Most of our communication was through email since we live in SE Alabama. Andrew was very helpful in answering all of our questions prior to making the trip to Alpharetta. Once there he was very knowledgeable about the vehicle even though it was not a Mercedes. There were a couple of items that we asked if they could be addressed. Andrew worked to make it happen and we couldn't be more pleased. My first comment to my wife upon leaving was that I could easily see myself returning to RBM to make a car purchase in the future. Every staff member that we dealt with were helpful and professional. Even the finance process was quick and Carol was very friendly, helpful, and like everyone else, professional. In all, a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect Service & Buying experience
The staff is always professional and helpful. I have never been let down with any service or repair and never inconvenienced. I cannot say enough about this dealership and Mercedes in general.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First Class Experience- Thank you Reza!
From the time we set foot inside the showroom to the time we drove our new vehicle off the lot we were treated 'first class'. It was (hands down) the best experience at a car dealership we have ever had and we have visited many dealerships as we both like to change vehicles every 2 to 3 years. At RBM of Alpharetta everyone is cordial and everyone walks around with a smile. That goes a long way. The dealings were open, honest and upfront. And there was never any pressure at any one point. What a great way to buy a car! Thank you RBM of Alpharetta especially Reza for making the deal happen!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Wang-RBM Superstar!
We recently bought our second Mercedes in three months thanks to Mr.Wang. I guess I could just end my review right there... We shopped around for this car as well as the last, but there wasn't a dealership in the area that compares; although we thought we should give them a chance. It just proved how great we have it working with David at RBM in Alpharetta. Love the welcoming showroom, great cars, convenient drinks and snacks, and of course David's insights, expertise and no-hassle way of doing business. Looking forward to our next car knowing we won't be wasting any time looking elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Auto Purchase Experience, Thanks to Ron Delvalle
I purchased an E350 this week. I met Ron a couple of months ago as I started researching various cars including: Lexus, Audi, Infiniti, etc. I did some research prior to my visit. However, not really knowing a thing about Mercedes, Ron was very patient and introduced me to all options. I was very impressed with the facility, the receptionist, and the professionalism with which I was treated. This experience was the antithesis of being with a used car salesman as I had even experienced with Lexus. There is no hard sell approach. I felt that the honesty with which he discussed pricing was most reassuring. Even once I had semi decided on the luxury model, he suggested I drive the sport one again just to make sure. AND, I did change my mind after driving it the second time. I would highly recommend Ron as a salesperson. He is professional, aims to please, patient, understanding, and thoughtful. By the way, I owned the Lexus LS460 and did not return to purchase another one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
First time Mercedes buyer. Bill was professional, courteous and fun to work with. Put me in just the right car for me! The entire team is great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top Quality in Every Department
A wonderful experience from start to finish. Dealt with Bill Favini and who listened to our needs and did all he could to get us the exact car WE wanted. No unnecessary pressure, just great advice and all the information we needed to make an informed decision. I feel great about my purchase and know that RBM are going to take care of us in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase