RBM of Alpharetta

Our sales person was very professional. She was an excellent sales person with excellent knowledge of the cars. Ramona Razavi was very helpful without being pushy . She gave us excellent service .

Ron Delvalle has to this day been the best salesman I have ever dealt with. I was taking a while to find the right Mercedes since it was my first. He treated me with the upmost respect and had patience with me and was ever so gracious! Ron, Diane and Carol made my transaction smooth, humours, and gave me the best customer service! I will definitely be making RBM my go to dealer for my Benz. I am very happy I bought from RBM, they treated me like family! Top Notch Service! Way to go guys!

Ramona was very helpful and knowledgable about the vehicles I looked at. She was friendly and easy to work with. I would highly recommend to anyone looking to buy a car at RBM.

My old vehicle gave up on the way into work one morning, causing me to finally have to get a newer vehicle. After a bit of searching on the internet, I found a used truck that I wanted. I have heard of the dealership for years, but I had never been. I filled out the online information form, and was contacted by Ron Delvalle within minutes. After a few emails, and a few text, I was ready to purchase. Ron answered every question that I had, and even sent extra pictures of the truck that I inquired about. When I arrived at the dealership, everything went smoothly, a truly professional dealership. Do to my schedule, several people at the dealership had to stay past close to accommodate me taking delivery of the truck that evening. I did not hear a single complaint, only people thanking me for my business. More than suggesting that you look to RBM of Alpharetta for your next vehicle, I insist that you do! You will not be disappointed.

I just purchased my first Mercedes Benz ML350 from RBM of Alpharetta. Overall it was an amazing and excellent experience. Living two hours away from RBM of Alpharetta was not an obstacle for me at all because of Bill Favini who made it very easy and simple from the first time I talked to him over the phone to the time I went there and got my car. He was very helpful and sent me a lot of additional pictures of the car and all the papers by email. He walked me step by step over the phone to finish all the paper work and answered all my questions. I never imagined myself putting a down payment on an expensive luxury car without seeing it in person but the level of confidence that I had on Bill from the first few phone calls made it easy on me to take the decision. The car was exactly as described and expected. He has a lot of knowledge and experience with MB and it is always pleasure to deal with someone who knows what he is selling.

This was the second vehicle I have purchased from RBM and Ron Delvalle and again it was perfect. Everything from Sharon in finance to delivery of the car was perfect. I highly recommend them!!

Dropped by in Mid-February 2015 to look at some used C-Class Mercedes that I had seen on-line. I worked with Neil Turry who I found very easy to talk to and very good at explaining the automobiles features as well as moving the process along at a nice pace. My experience was such that I decided to purchase the car that day as opposed making several trips to the dealership. Neil was very professional and easy to work with. Overall, I feel that it would hard to beat the used car deal I recieved on the C250 at any other dealership in town. Glad to be a member of the RBM family.

Fabian was friendly, provided information on all the models we were interested in and allowed us to drive several cars. He was completely honest in all matters and gave us good input on the pluses and minuses of all the vehicles. A minor problem developed after we purchased the car-the key fob was not working- and Fabian immediately responded to my call and gave suggestions on how to fix the problem. It took 1 minute to remedy the situation. Excellent customer service from Fabian and RBM! ljmale Best car buying experience ever! I have never had a salesman go the extra mile, as Fabian Tafur did, taking the time to ensure that I was both comfortable and excited about my choice. I have already recommended him to all my friends! klmale

I visited a few Mercedes-Benz dealerships over the course of a couple of weeks and chose to purchase through RBM of Alpharetta due to their willingness to find the exact car I was looking for at the price point that I was willing to pay. They handled the sales process in a respectful and professional manner, taking the time to ensure that I purchased a vehicle that I'd be happy with.

Portia was great, I'd recommend everybody to her. She's knowledgeable, professional & listened to what I wanted and was able to deliver. I appreciate everyone over at RBM Alpharetta, the entire experience from the moment we walked into the door was great.