RBM of Alpharetta

We had a great experience buying at RBM of Alpharetta. We had researched used 2014 GLK-350s beforehand so we knew already that RBM was offering the best prices in the Atlanta area. We went to a few other dealers first, just to look around, but didn't find anything we liked. When we got to RBM, we really enjoyed the low-pressure sales environment. We were allowed to browse the lot as long as we wanted without being approached, but when we were ready to talk, we asked for help and were promptly referred to Ron DelValle. He took us on a test-drive and when we found the car we wanted, he made the rest of the process a breeze. Knowing that we were getting a good price without haggling made the experience stress-free, and he also offered us a great deal on our trade-in. I also want to give a shout-out to Carol Duster in finance who helped us close the deal. We had actually come to the dealership expecting to test-drive, sleep on it, and come back later, so we hadn't brought our checkbook or the title for our trade-in. Turns out we found exactly the car we wanted, but it was already too late in the day to go home and get them. Carol made it work, though. We completed all the paperwork and she sent us home with the car under a loaner agreement, and let us come back with the check book and title on Monday. That's what I call going the extra mile!

I experienced excellent customer service throughout my buying experience. We were greeted by the General Manager (David Ellis) the moment we stepped on the car lot. My salesperson, (Ramona Razavi) was extremely professional and genuine. She went the extra mile to assure I had the exact vehicle I wanted. It was a pleasure working with her. I recommend working with Ramona Razavi anytime.

Ron Delvalle and the team at RBM of Alpharetta made the purchase of my new car a great experience. Ron has a friendly easy going demeanor, and he bent over backwards to help me assess the car to make sure it was the right car for me. Ron and Lisa made the whole process as easy as possible. The next time I hear one of my friends is looking for a car I'm going to recommend that they give Ron a call. I'll definitely seek him out the next time I'm looking for a car.

We have purchased a number of cars from David Wang at RBM Alpharetta and all I can say is thank you to all concerned at RBM for the most fantastic experience of buying a car from your dealership. Not only are they friendly but they definitely go the extra mile for you. You are treated better than a celebrity and nothing is too much for them. The dealership is always clean and you are greeted with a smile and they make buying a car a pleasurable experience. I would highly recommend David when buying your next car. David you rock!!

My title says it all. Dan Berry is my salesman, but I cringe at using the "S" word to describe Dan. In fact, I wouldn't describe anybody at RBM of Alpharetta, all the way from General Manager David Ellis to my Service Advisor, Teresa Cox, as anything but a friend. Dan really puts you at ease and clearly has your best interests and you satisfaction as his goals - and he delivers in grand style. Even when my car is in for service, Dan calls to make sure everything is OK. Every time I buy another car from RBM of Alpharetta (4 now), I think it was the best experience ever. I am loving my most recent S550 acquisition. Thanks Dan!

In December of 2014, I decided that it was really time to make an investment and purchase the car I've always wanted. While my Honda Accord has served me well over the last 16 years, (and still does for routine errands etc..) my hearts desire has always been a Mercedes Benz..the E350 model. After a expansive search, I was led to RBM of Alpharetta to the courteous,knowledgeable, and friendly Neil Turry. He walked me through from start to finish, with ease and without rush..considering that it was New Years Eve!! I highly recommend him when looking to make a luxury investment. I enjoy my vehicle and it's definitely a "head turner" when parked or in motion! I have told all of my friends and strangers that NEIL TURRY in the person to connect with!! -OLS

From the moment we walked in we were greeted with the utmost professionalism. We had the pleasure of working with Neil Turry who guided us through the process and helped us find the perfect vehicle for our family. The process was so smooth we returned 2 days later and purchased a second vehicle from him! If you are looking for no nonsence, a good deal, and professionalism I highly recommend Neil Turry.

A great experience working with Andrew on the purchase of a used Infiniti. Most of our communication was through email since we live in SE Alabama. Andrew was very helpful in answering all of our questions prior to making the trip to Alpharetta. Once there he was very knowledgeable about the vehicle even though it was not a Mercedes. There were a couple of items that we asked if they could be addressed. Andrew worked to make it happen and we couldn't be more pleased. My first comment to my wife upon leaving was that I could easily see myself returning to RBM to make a car purchase in the future. Every staff member that we dealt with were helpful and professional. Even the finance process was quick and Carol was very friendly, helpful, and like everyone else, professional. In all, a wonderful experience.

Portia Garard made my experience so pleasant and hassle free. Im so happy with my decision to purchase my first Mercedes Benz from RBM of Alpharetta. Thank you again.

The staff is always professional and helpful. I have never been let down with any service or repair and never inconvenienced. I cannot say enough about this dealership and Mercedes in general.