Reviews
New E-Class
Ron and his team were transparent, honest and accurate with all the information they provided during our sales process. The facility is new, clean and modern and this includes the service area. Overall this was quite a pleasurable experience buying our new E-Class.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Excellent Car Buying Experience
Working with Ron Delvalle was effortless. Ron was very knowledgeable about the car we were purchasing. He always took time out to meet our schedule and to answer all the questions we had. Ron did not rush us or push us into making a decision. He actually made purchasing a car very pleasurable. At delivery Ron made sure everything went smoothly. The level of customer service and attention to detail was impeccable by Ron and by all the staff at RBM of Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Experience
My mother recently purchased her new Mercedes from David Wang at RBM of Alpharetta. David was fantastic and the rest of the staff that we dealt with were excellent as well. Great dealership and overall great experience, we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Family Friendly Experience
After several months of searching for the right used Volvo we found one here. We could not of asked for a more friendly experience. Fabian was great, he answered all of our questions and was able to work with us on our trade-in. We have never had a faster buying experience. We had our 2 children with us and he and Sharon made us all feel so welcome. We will definitely start here first on our next buying venture. THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
excellent dealership great staff
My wife went in to buy a E 350 she did and loves it, while there with her, I ended up buying a ML 350 myself. We have bought many cars over the years but, our experience with RBM is by far the best. David Wang, The sales MGR, Lisa Brennan and Linda were all exceptional. Great overall and David Wang should be commended for outstanding salesmanship.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
I recently purchased my fourth Mercedes Benz with the help of Dan Berry. I have know Dan since 2006 and go to him for guidance through the process of buying my next MB. The service at RBM Alpharetta is unsurpassed, and for me, Dan Berry is the reason. I trust his opinion throughout my car buying process. He listens and knows what he's talking about. Dan has always been available for any question or help long after the car was purchased. He is a quality person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of certified preowned 2012 C-250
Dan Berry made this the best car buying experience ever. After having bought over 50 vehicles, I feel qualified to comment. Dan worked to get us a great deal without any hassle.He was professional, personable and attentive to our wishes. He gets my wholehearted recommendation. In fact everyone in the dealership was a pleasure to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RBM of Alpharetta
A wonderful (quick and no pressure) purchase experience with Dan Berry At RBM of Alpharetta. A first class sales and service organization; I have gone there for years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RBM of Alpharetta is the home of true Mercedes professionals
I have purchased several cars from RBM of Alpharetta over the years and I recommend them highly. I can always count on the quality of their service and I have never been disappointed. They are true professionals. Dan Berry helped me configure and order my 2015 E350 and it is the most outstanding vehicle I have ever driven. Dan kept me informed on the progress of my order through the build, the shipment and the delivery. It's easy to have confidence in a dealership that has professionals like Dan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Converted from BMW to Mercedes Benz
Fabian listened to what I was looking for and made it happen. He is very knowledgable of RBM and it's competitors in the same class. He made shopping and buying enjoyable. I highly recommend him. He'll get you what you want and at the right price. He basically converted this 10 year BMW owner to Mercedes-Benz. Every test drive we went on he knew all the features that spoke to what I liked and knew I wanted the performance to be at or better than BMW. I always thought I'd just own BMW's. The bar was set high and he showed me that MB could out perform it's competition. So, I fell in love with the C300 4Matic!!! Julie -Cumming, GA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car