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RBM of Alpharetta

(6,423 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Always a great experience

I bought my first Mercedes with Reza Azizi at RBM Alpharetta in 2010. Since them my wife and I already bought 4 cars with him. This should be enough said to recommend him. Reza is very professional. Knows very well his product. And helps and works with you through the whole process. I just bought another car from him. I was very specific on color and optional I want in my new car. He did not have the car in stock. But he found my car in another Mercedes out of the state and in less than 3 days, the car was here and we closed the deal. If you are in the market for a new car, RBM Alpharetta is the place you want to go. Once you deal with Reza you will not want anyone else when thinking about car. We recommended him for friends. They bought from him and recommended him for their families and friends as well. I give Reza and RBM Alpharetta 6 stars in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a great experience buying from Reza at RBM Alpharetta

I bought my first Mercedes with Reza Azizi at RBM Alpharetta in 2010. Since them my wife and I already bought 4 cars with him. This should be enough said to recommend him. Reza is very professional. Knows very well his product. And helps you through the whole process. He really makes the experience very enjoyable. I just bought another car from him. I was very specific on color and optional I want in my new car. He did not have the car in stock. But he found my car in another Mercedes out of the state and in less than 3 days, the car was here and we closed the deal. If you are in the market for a new car, RBM Alpharetta is the place you want to go. Once you deal with Reza you will not want anyone else when thinking about car. We recommended him for friends. They bought from him and recommended him for their families and friends as well. I give Reza and RBM Alpharetta 6 stars in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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RBM Atlanta Great Buying experoence

I came back to RBM after 10 years I was looking for the new 300c . I had a great buying experience my sales man Mr. Reza Azizi was a pleasure to work with. If you are planning to buy go to RBM and ask for Reza you will not regret it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pre Owned Purchase

Neil Turry and Sharon Thompson were both great to work with. They made our experience at RBM Alpharetta a great one. I highly recommend Neil Turry as a knowledgeable Salesman and Sharon Thompson in the Finance department. Neil Turry made of feel right at home the minute we walked in the door. Great job Neil!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best transaction ever

My sales team.....from leasing to finance was so helpful and really amazing. I wanted to do most of the transaction online and they couldn't have made better. They showed me around the dealership, went through the details of my car, and made sure I was happy and comfortable the whole time. They answered every question and let me know they would always be available........I LOVE my new smart car!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pre-Owned Purchase ... Great Experience

RBM of Alpharetta, thank you so much for making my purchase a great experience! Everyone I encountered was helpful in every way, and I walked out the door with exactly what I was looking for at a great price! I will be back! (... and special thanks to Ramona for making everything easy! ...)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Friendly & Helpful, No Pressure!

Both Ron Delvalle & Andy Sayers were great to work with at RBM Alpharetta. I delt with both of them through my search due to vacation & medical issues and I never felt that they were competing for my business; instead they were both there to back each other up & provide me with the best possible service. I had an excellent experience throughout the entire search & buying process with them! I highly recommend either one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fabian Tarfur and RBM of Alparetta ROCK!

From my first visit to driving out with my CPO 2012 E350 the experience with Fabian Tafur and RBM of Alpharetta has been excellent! I showed up at 6:45pm on my first visit to RBM just 15 minutes before closing time, but Fabian stayed late to let me test drive a white E350. When the drive was over, I knew I wanted one, but not this particular year and color scheme. He thanked me and gave me his card. Over the next 4 weeks we communicated via email and occasional phone call while he looked for my perfect car. Just under a month later, he sent me a link to EXACTLY the car I was looking for! I came in, drove it and knew it was my car! Yea!! The car had just a little more to go on the CPO process so we agreed I would come the next afternoon to complete the purchase. Later that day I found my work schedule had become very demanding and I would have very little time to complete the purchase. Fabian and Lisa Brennan, financial services director, streamlined everything I had to review and sign. Diane Evans, the product concierge, ran me through the basics of the car quickly with an agreement that I would come back for a full review. The RBM team got me in and out in about an hour! What a great team! I can’t say enough good about Fabian, Lisa, Diane and RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thanks David Wang!

We feel lucky that you just happened to walk by last week when we were looking around the Mercedes' showroom (a first for us longtime Audi buyers). Can't believe you were able to find me the exact car that I wanted in such a short time and make the entire process fast and easy. Your enthusiasm for the cars is contagious and we are thrilled to have our first Mercedes Benz from RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The Best Car Buying Experience I've Ever Had!

Hands down the best car buying experience I've ever had. The team at RBM of Alpharetta was exceptional . Make sure you talk to Andy Sayers! He stayed well beyond closing time to ensure that I got the best deal possible and went home that evening in a car I loved. Thank you so much Andy and the entire RBM of Alpharetta team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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