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RBM of Alpharetta

(6,467 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great Way to Start the Year

My wife and I purchased our first Mercedes mid January and had a wonderful experience. We had been shopping for over two weeks and encountered many different experiences through out North Atlanta. By far our experience at RBM of Alpharetta with Fabian Tafur was the best. The entire team involved in our purchase and after care has been amazing! Thanks RBM and thanks Fabian for making this a great way to start the year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Reliability...Best...Magnificent is RBM

Customer Satisfaction. I really wanted for the good dealership for purchasing my first Mercedes car. I was looking for a dealer who can spend some time on looking up all the options and get me for a better price. RBM of Alpharetta dealers are highly qualified to deal with customers. I brought 2015 Mercedes Benz CLA250 and my dealer is Romano Razavi. She is very polite and listened all my options and found a car for better price. I would HIGHLY RECOMMEND RBM of Alpharetta. I have been to many other dealers before purchasing from RBM. we would not find that reliability any where else. I went to RBM to purchase 2014 car thinking i would get better discounts but 2015 itself they made a better deal. I hope to purchase my next car with RBM of Alpharetta. I Really thankful to Romano Razavi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience

David Wang has sold us 3 cars in 7 months. He is awesome and we have never had such a good experience at a dealership,. The GM and the Lisa Brennan in Finance and Diane Evans who takes you thru all the fun features of the car.. they are all just wonderful Excellent dealership excellent sales service and a wonderful experience.... David ROCKS!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm So Fancy

Purchased my first Mercedes last week and had a surprisingly pleasant experience. From the moment I walked into the showroom I was welcomed by friendly, smiling faces and the smell of good coffee. Neil Turry made the test drive and educational experience better than I have ever experienced. He was able to point out features in the car that made me feel as if it was custom built just for me. Everyone went above and beyond my expectations. The finance department was very organized and made the process smooth and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very knowledgeable sales associate

We were having our e-350 serviced and interested in obtaining information on an suv we had seen on the road. Dan Berry had been our service advisor a couple of years ago, so we contacted him to obtain some information on suv's. He spent considerable time with us in the showroom and during a driving demonstration which led us to the decision to purchase a ml-350. This is our second Mercedes and without a doubt Dan was highly instrumental in our decision. His knowledge of the vehicle and the convenience packages is unparalleled and all our questions were answered. We met the sales manager, and ladies that explained the various vehicle systems. All of them made us feel very at ease with our new vehicle. This buying experience was outstanding and I would recommend RBM and Dan Berry to anyone wanting to purchase a new Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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One Word: "EXCEPTIONAL" - Fabian is Fantastic to Work With

I bought my first Mercedes from this dealer back in 2008. Throughout the history of owning this vehicle they have always exceeded my expectations be it in the areas of sales or service. I was thinking of trading my 2008 E350 in for a SUV as I needed more cargo room with kids, trips, etc. I met with Fabian in Sales and the experience was top notch and no pressure whatsoever. We as consumers always cringe when it comes to purchasing a vehicle but with Fabian, as well as the others on the sales staff, they are professional, calm, open minded, creative (when it comes to the deal itself) and have the ability to put you at ease and make it a positive experience. I recommend this dealer and if you are in the market for a new or used Mercedes you have to reach out to Fabian. He is very knowledgeable and if he doesn't know the answer he will get it from another internal resource. He's a professional guy with a "best friend" type of attitude and he won't steer you wrong. Pertaining to the transaction, I walked in at 5:40pm and left in my new 2015 ML450 at 6:20pm. Don't waste time, get in there today! Cheers! Eric B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"GREAT BUYING EXPERIENCE WITH NEIL TURRY"

Today, my wife drove home in a beautiful GLK 350. The buying experience provided by Neil was second to none. Neil was extremely knowledgeable about all Mercedes Benz cars. He was thorough in asking my wife what was most important to her in choosing the right car. We bought our first car from Neil almost twenty years ago. It is very enjoyable to deal with someone like Neil who has such tremendous passion for cars. I challenge anyone to find a better person to find their next Mercedes Benz. A five minute conversation with Neil will tell you all you need to know. Thank you Neil for the experience. Richard and Stacey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Andy is our best friend

Andy is the first salesperson that me and my wife have done business twice in 3 years. We purchased 2010 C300 and recently 2015 C300 4MATIC. Andy is very knowledgeable and understands the pulse of the customer. He never puts pressure on us close the deal. I would highly recommend the dealership and especially Andy to get the best and quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ramona is outstanding!!

The purchase experience for my E350 was phenomenal. Ramona was very passionate I receive a top notch service and she delivered. Thank you Ramona. -- Sam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

This was truly an awesome experience. Very knowledgeable and helpful sales team and the prices were lower than other area dealerships for comparable vehicles. Ramona was great to work with to get the right car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.