RBM of Alpharetta

What a great experience! David Wang listened to what my wife and I wanted and then made it happen! We were looking for an older GL450 with certain accessories, with solid service history and being well maintained, and David identified the perfect one for us in only a few weeks from our initial conversations. We were not in a rush to buy one...we were willing to wait for the RIGHT car! I would certainly recommend David for anyone looking for a Mercedes-Benz in Atlanta!

Not the first car or the last car purchased from Andrew Solomon. What a great experience...each and every time with Andrew. Some folks talk about service after the sale, but Andrew walks the walk....post-sale. Not very many Sales professionals take care of their customers after the sale -- Andrew should write a book for customer service after the sale. Case in point -- service issue on a 2011 Mercedes Sprinter, repairs needed to be done over the weekend (tight window and I could not make it to RBM), called Andrew, he drove a loaner to me Friday afternoon, he took the Sprinter in for service, he drove the Sprinter back to me Saturday afternoon, and he took the loaner back to RBM for me. I know he can't do it alone...his service dept. (Joe and Co.) is on their A-game as well...and that's just one example. He goes above and beyond. Don't just take my word for it...Try him for yourself...Purchase a car from him and watch him go to work.

Simply the best! I have purchased two mercedes from RBM of Atlanta North in the past few years, a C-class and an SL-class. From the sales experience to the service experience, it has exceeded my expectations every time. Teresa Cox has been my service adviser since then and she always goes above and beyond to take care of customers. I would highly recommend this dealership to anyone looking for a pleasant car buying and service experience. I cannot say this for a lot of other dealerships that I have dealt with before. Thank you! Tony N

We bought a used C class from Greg Lapina and enjoyed every moment of the car buying experience! Greg actually made it fun, unlike going to some of the other dealerships around atlanta- slimy salesmen! RBM North is clean, classy, no high pressure sales pitches and we were treated very well by technician, sales people and front desk staff. I would highly recommend Greg and his staff at RBM North.

Greg went above and beyond and provided us with no-pressure, yet, world-class service. We were in the market for a new vehicle and I went without my husband just to test drive a few different models-with absolutely no intent of purchasing that weekend. Greg answered every question I could come up with, and anticipated my other questions. He took several hours with me and in no way pushed a sale--zero pressure. After the visit, he sent a follow up email thanking me for the visit. I responded with an email that thanked him, but that we were going to test drive other brands and would contact him in the future if we decided on a Mercedes. Well, low and behold, I was out shopping with a girlfriend that Saturday and my husband pulled up to the shop in my new surprise! Greg orchestrated the perfect surprise--it was just like a commercial. He worked so closely with my husband to pull of such a blessed surprise! We would recommend Greg to anyone and are excited to be with Mercedes for years to come. Thanks to the whole team, finance and sales, for an absolutely world-class experience.

My wife and I leased two Mercedes from RBM of Atlanta North in January 2013, and Peter Leavy was as honest, friendly, and consultative car guy you will ever find. This is the first time I have ever taken the time to write a review, and most seem fake to me. However, I have to say in all my years of having vehicles serviced either used or new; at the dealer or not, Dave Claster is the best there is. Even after a recent loss in his family, he took the time to service my vehicle within a tight deadline and then apologized for being minutes late! Apology not accepted! He has high standards and expectations of himself, and I have to say this dealership made my wife and I feel like we joined a family of people who share a passion for the Mercedes brand, but also folks that genuinely care about us as people. Hans & Karin Brookhaven, GA

My experience was excellent at RBM North. Fabian was a pleasure to deal with and was flexible with all of my requests. He was forthcoming, knowledgable and respectable. We were also able to be in and out quickly. David was also very helpful and a pleasure to work with when Fabian was unavailable. I will recommend and do business with RBM North again.

The car search is tedious, to say the least! After determining what type of vehicle I was in the market for, I began the exhaustive and lengthy search to find the right vehicle at the right price. I located that vehicle at RBM of Atlanta-North. When I phoned the dealership, I was fortunate enough to have Mr. Favini answer the phone. Interestingly, I did not realize I was phoning the RBM North, instead I thought I was phoning the RBM in Roswell (which I had already visited to test drive my desired vehicle). When I told Mr. Favini what vehicle I was interested in, then explained that I had test driven a vehicle AND that I had spoken with a different gentleman - he worked hard to help me find that person ... until we both realized it was at the other dealership. From that point, the relationship went from good to great! Mr. Favini took care of every facet of the process seamlessly. After we agreed upon price, over the phone, he had the entire process handled when I arrived to take delivery of the vehicle. I arrived at the dealership, signed my loan docs, met with the Service Manager went through a very thorough "in-service" on the vehicle by Mr. Favini, and left within about one hour and 15 minutes. I had explained to Bill that time was very valuable to me, and that I did not want to be there long, and he delivered 10-fold. Additionally, he handled setting up my MBrace account, Sirius/XM account and filled the tank prior to my arrival. The next day, he phoned me while in the vehicle to see if I had questions or concerns about the vehicle or any of its many interior functions. I was truly amazed at the level of customer service he provided considering the sale was already done. From the second we started speaking on the phone, until now (and I'm sure going forward) he treated me like I was the only individual on the planet purchasing a vehicle. Do yourself a favor, and call Bill Favini next time you want to purchase a vehicle -- You will be thankful you did!

Working with Fabian was a fantastic experience. Fabian was knowledgable, accomodating, and extremely professional throughout the entire buying process. Fabian makes me want to refer all of my friends and family to not only RBM Mercedes Benz, but more specifically, straight to him. He is a tremendous asset to the RMB Family, and I simply cannot say enough wonderful things about him and my overall experience. Thanks to him, I am a proud (first time) Mercedes Benz Owner.

I had a wonderful experience with Bill Winslow. He was very knowledgeable about the product. He had answers for every question or concern I had. He was very friendly. He never pushed or made me feel as though I had to make a decision. The overall best experience I have ever had while buying a car