Reviews
David Wang provided EXCELLENT service to us. Everyone at...
David Wang provided EXCELLENT service to us. Everyone at the dealership was very friendly and helpful. Sharon was great with our paperwork. Love my new car! Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently visited RBM North to replace my 2009 E320. I...
I recently visited RBM North to replace my 2009 E320. I had the pleasure of dealing with Fabian Tafur. I have purchased 25 cars in my life. Working with Fabian was by far, the best car buying experience of my life. Next to purchasing a house, buying a luxury vehicle is a major purchase. You want it to be a positive, enjoyable experience. Fabian and the rest of the RBM North team exceeded our expectations. I have been going to RBM North for over five years. I recommend Fabian and the dealership without reservations! Sincerely, Rick Doty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a GL450 from David Wang yesterday and it was...
We purchased a GL450 from David Wang yesterday and it was such a great pleasure to do business with such an amazing dealership. David went above and beyond to help us get the car we've been looking for. It was such an easy experience and we know we will be back in the future because of this. Love RBM-North and David Wang! You should go see him for your next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Purchasing a new vehicle at RBM North is like no other. The entire staff is welcoming and warm, they even remembered my name as I walked in the door to take a peek around at a few vehicles weeks after my initial visit! David Wang went above and beyond and spent more time than he ever needed to helping us to make the right decision for our family. When the time finally came to purchase the entire dealership was excited for us. It?s a genuine and warm atmosphere at RBM North each time we walk in the door, we feel like we?re a part of a family. I arrived on a very busy Saturday to sign the paperwork and brought my 5yo son, they gave him cars to play with and food to snack on. No one wants a child running around the dealership, not only did they not seem to mind they openly welcomed him to tell stories and sit in their offices. That Saturday was a very fun experience for us and David took hours helping me understand everything I was signing. He also personally walked through each feature of my new car and helped me set all of my preferences. We could not be happier with our experience at RBM North and David Wang is simply the best! Once you purchase a vehicle from this store you will not go anywhere else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had the pleasure pf working with Reza Azizi while car...
I had the pleasure pf working with Reza Azizi while car shopping and can't say enough good things about my experience working with him. He is a professional in every sense of the world and I have not ever had a better buying experience. I couldn't recommend anyone more highly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a new vehicle at RBM North is like no other. ...
Purchasing a new vehicle at RBM North is like no other. The entire staff is welcoming and warm, they even remembered my name as I walked in the door to take a peek around at a few vehicles weeks after my initial visit! David Wang went above and beyond and spent more time than he ever needed to helping us to make the right decision for our family. When the time finally came to purchase the entire dealership was excited for us. It’s a genuine and warm atmosphere at RBM North each time we walk in the door, we feel like we’re a part of a family. I arrived on a very busy Saturday to sign the paperwork and brought my 5yo son, they gave him cars to play with and food to snack on. No one wants a child running around the dealership, not only did they not seem to mind they openly welcomed him to tell stories and sit in their offices. That Saturday was a very fun experience for us and David took hours helping me understand everything I was signing. He also personally walked through each feature of my new car and helped me set all of my preferences. We could not be happier with our experience at RBM North and David Wang is simply the best! Once you purchase a vehicle from this store you will not go anywhere else!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carol did such a great job making me feel welcome and was...
Carol did such a great job making me feel welcome and was so patient with me while I tried my car seats and stroller in multiple vehicles. She was warm and gracious, and so knowledgeable about all the vehicles. This was definitely the best car buying experience I have ever had. Thank you, Carol!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fabian was great to work with. He made the entire...
Fabian was great to work with. He made the entire purchase process very easy and smooth. We love our Smart car and will be sending Fabian lots of referrals. These really are incredible cars for the money and you don't feel like you are in a small car when driving/riding in one. The fuel savings will almost pay for the car! If you are concerned about safety, don't be. These cars have an amazing safety cage, lots of airbags, and many other features that make them extremely safe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience!!!!!
I recently bought a 2012 Buick Regal, super super clean car. Customer service is great, RBM treats there customer live family. It was storming when I lifted RBM, and when I arrived at home I got a call from Dan Berry making sure I had a safe trip. 5* Go see Dan Berry in Sales & Leasing Consultant
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over the past 50 years or so I have owned over 70...
Over the past 50 years or so I have owned over 70 automobiles, many high end luxury and sports cars. While I can't remember all of the past transactions, my last one has to be my best. Paul Miller was my sales rep at RBM North, and both he and the dealership exceeded my expectations. Paul is a true gentlemen, very knowledgeable about the Mercedes lineup of cars, and he made the purchase fun and exciting. From the test drive with the top down, to delivery just a couple of hours later, I was very impressed and will definitely recommend both RBM and Paul to all my associates. Keep up the good work Paul, and RBM North is lucky to have him representing the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car