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RBM of Alpharetta

(6,422 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great experience!

Bill Favini and Anna did a great job finding my exact car and getting me a great deal! I look foward to using them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I really enjoyed working with RBM North to lease my 2012...

I really enjoyed working with RBM North to lease my 2012 C350. Fabian and the finance and management teams are true professionals and experts at what they do. This company is dedicated to creating a stellar customer experience. I recommend Fabian at RBM North anytime someone mentions looking for a car, and when my lease is up my next vehicle WILL be from RBM North.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I started my lease through the Internet . From the start...

I started my lease through the Internet . From the start , Carol was attentive, quick to respond, and helpful. It was a smooth transaction all the way. I would recommend Carol and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been buying cars for almost 40 years, and my...

I have been buying cars for almost 40 years, and my experience with RBM of Atlanta-North far surpassed any of my previous experiences and was even better than what my expectation for a perfect experience would be. From the moment I got there, I was made to feel that I was their most important customer. I met with Randy Powell, the General Manager, and Reza Azizi, my Sales Consultant. We discussed at length what I was looking for, and spent as much time as I needed driving several different cars so I was comfortable with my choice. We then spent time going over every individual option and Reza certainly earns the title of Consultant, giving very objective advice, while listening to all of my questions and concerns. Once we had determined all the specs, Reza, Randy and Anna kept me informed consistently on the progress ( I ordered it from the factory ), and when I switched a few things- including going from an E350 to an E550 (!), I never felt that it was in any way an imposition. My car arrived exactly when it was promised, and they had it prepped and ready, including tinting. My visit with Lisa, the Financial Manager was as smooth as could be, since a large part of the paperwork was done ahead of time. Finally, as to price, there was never a concern- I received discounts I didn't even know I qualified for! The final price as well as financing, was incredible. In summary, Randy, Reza, Anna, and Lisa have made RBM of Atlanta North the best car buying experience, ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Perfect

I have been buying cars for almost 40 years, and my experience with RBM of Atlanta-North far surpassed any of my previous experiences and was even better than what my expectation for a perfect experience would be. From the moment I got there, I was made to feel that I was their most important customer. I met with Randy Powell, the General Manager, and Reza Azizi, my Sales Consultant. We discussed at length what I was looking for, and spent as much time as I needed driving several different cars so I was comfortable with my choice. We then spent time going over every individual option and Reza certainly earns the title of Consultant, giving very objective advice, while listening to all of my questions and concerns. Once we had determined all the specs, Reza, Randy and Anna kept me informed consistently on the progress ( I ordered it from the factory ), and when I switched a few things- including going from an E350 to an E550 (!), I never felt that it was in any way an imposition. My car arrived exactly when it was promised, and they had it prepped and ready, including tinting. My visit with Lisa, the Financial Manager was as smooth as could be, since a large part of the paperwork was done ahead of time. Finally, as to price, there was never a concern- I received discounts I didn't even know I qualified for! The final price as well as financing, was incredible. In summary, Randy, Reza, Anna, and Lisa have made RBM of Atlanta North the best car buying experience, ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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babbarron

I purchased a used car from rbm and would recommend Craig Whitley as your salesman to contact, He is very helpful in every aspect of pruchasing the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Craig Whitley & the store manager were both very nice...

Craig Whitley & the store manager were both very nice . the service was fast & friendly there was a problem when i got home with the lexus but Craig & his manager were very understanding & they helped me to solve the problem. Thank You! Both very much. I will buy my next car there and hopefully deal with the same great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We worked with Fabian Tafur on the purchase of our new...

We worked with Fabian Tafur on the purchase of our new CLS and he was very knowledgeable, friendly and helpful in our review. We looked at other dealerships but found that RBM North's team, facility and helpfulness was a real differentiating factor in our final decision. We would highly recommend the dealership and especially Fabian to anyone looking for a Mercedes. Our experience was very easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure to do business with RBM North. People...

It was a pleasure to do business with RBM North. People working there represent the dealership and one we interacted with was Paul Miller. Paul, is extremely knowledgeable, very courteous, patient and easy to work with. We walked in to the dealership to just test drive the E-Class and learn about how it differentiates with its competitors. A week later we drove out with our own E-Class, all due to Paul. He showed extreme respect, answered all our questions (again and again), is very responsive and worked with us on pricing and options etc. with diligence. To the management of RBM Atlanta : hold on this young man as he clearly is an asset to you sales force and I have no doubt he will go a long way. Raj

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill was a pleasure to work with; he was very straight...

Bill was a pleasure to work with; he was very straight forward and answered all of our questions quickly and truthfully. I had a car inspector look at this used car before we purchased it, and he even compliment Bill. I purchased a used car from RBM, for a "fraction" of what they typically sell cars for, but they made us feel like this was as important a sale as they had that day. I highly recommend him and RBM as a dealership that is selling quality and makes their customers feel very comfortable during a process that is usually loads with uncertainty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.