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RBM of Alpharetta

(6,467 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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I want to thank Carol Duster of RBM of Atlanta North for...

I want to thank Carol Duster of RBM of Atlanta North for her tenacious professionalism in securing my 2014 E550 Coupe. She went above and beyond the call of duty to ensure that I was well taken care of, and, I would highly recommend her and the entire staff of RBM of Atlanta North. Thanks, again, Carol, for all you've done. You're awesome! Jimmie Wilson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service

I walked in RBM North knowing what model Car I like . We met Reza Azizi at the door he showed us few with different options. We liked the one inside the show room few minutes later paid the deposit and got our delivery of the car two days before the original date. It was smoothest car buying experience I have ever had.. Mr Azizi made it easy without any pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

I had the best experience at RBM of Atlanta-North in buying my first Mercedes. Usually went i go to a car dealership, it would take forever to have someone assist me with service, but i received help as soon as i got there. David Want was very helpful and straight to the point. He treated me like i was important. David Wang went above and beyond in finding the prefect Mercedes for me. He found everything that i wanted in a Mercedes. With all the questions i had and there were many, David was there to answer it. I would recommend David Wang to anyone that is thinking of buying a car. A+++ Service and A+++ product. P.S. My wife and I Love the car. Thanks David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had the best experience at RBM of Atlanta-North in...

I had the best experience at RBM of Atlanta-North in buying my first Mercedes. Usually went i go to a car dealership, it would take forever to have someone assist me with service, but i received help as soon as i got there. David Want was very helpful and straight to the point. He treated me like i was important. David Wang went above and beyond in finding the prefect Mercedes for me. He found everything that i wanted in a Mercedes. With all the questions i had and there were many, David was there to answer it. I would recommend David Wang to anyone that is thinking of buying a car. A+++ Service and A+++ product. P.S. My wife and I Love the car. Thanks David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Change of review

I initially gave David Wang, Salesman for RBM a great rating. This was just after buying my car. He made it sound like he would be my concierge for anything I needed for the car. I didn't expect that but it was nice. He told me that this level of service is why he has "client's for life". Unfortunately, like many salespeople, once the sale is closed, the service stops. I called and emailed him a couple of times shortly after buying the car regarding wanting to purchase an upgrade for the car and needing to have service. His responses were short. Basically an attitude of "call this guy, not my job anymore. I already made the sale." I was very disappointed. I will not be a customer for life. The dealership is nice though. Service department is very friendly and efficient. I would buy a car from this dealership but would choose another salesperson.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Fabian was great to work with. He was patient,...

Fabian was great to work with. He was patient, knowledgable and worked hard to find what we were looking for. Highly recommend him to find the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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David Wang

This purchase was our 3rd car from David and RBM north. This buying experience was as good as the first. He was very factual and got us in the right car at the right time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone there was really welcoming. The two main people...

Everyone there was really welcoming. The two main people I interacted with made sure I could get my car. I recommend this dealership for anyone. (=

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I had a great car buying experience at RBM North working with Greg Lapina. Doing business with Greg was very easy, straightforward and exactly how the car buying experience should be, FUN! David Alexander, CLS550, C63 AMG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fabian had sold me a Mercedes "dream car" last...

Fabian had sold me a Mercedes "dream car" last year. This year I had to downsize. Truly, Fabian was an answer to my prayers. Recently, I got in a financial bind and Fabian so happen to contact me. Just in time! He gave me hope and options that worked for me. His polite, positive, eager to please attitude was refreshing!! He even went above and beyond duty when he offered to meet me halfway to sign some papers. Through good times and rough times Fabian was always very accommodating to my needs. For me....He was a godsend. Thank you Fabian! And whenever I am ever so blessed to purchase another Mercedes I would be honored to have Fabian serve me once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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